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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

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December 27, 2022

Service department exceeds expectations and is always helpful. I will follow Dennis wherever he goes. More

by SHERRIEURENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2022

The staff were friendly and helpful , helping me with a lot of information, they did a great job More

by madadgark
Recommend Dealer
Yes
Employees Worked With
Amir Abnoos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2022

I went there for an oil change and was reminded of some other maintenance that was due. Thanks for helping me keep my vehicle running smoothly! More

by Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

December 22, 2022

Kyle was a great help in my car purchasing process and made it a lot easier while offering me different options to suite my interest. More

by javian maisonet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Bertera Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 21, 2022

I found this dealer to be very friendly, professional and courteous. The service representative was extremely kind and helpful. More

by ATTYVIVENZIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Bertera Nissan responded

Attyvivenzio, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

December 21, 2022

We had a great experience at Bertera. They knew our needs and did what they could to meet them. Definitely easier than I had anticipated. More

by RAPGLISPIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Anglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hans Peter Jorgensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Bertera Nissan responded

Hi Rapglispin, thank you so much for your positive comments about Bertera Nissan, Inc.! We look forward to your next visit! Take care!

December 20, 2022

Used car not even fully detailed, still dirty. Windows needed to be re cleaned. I had to re-vacuum when I left. Refused to give me new breaks/rotors so i had to go back a month later to have them More

by xbrittanylynnex3
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Dave Anglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Bertera Nissan responded

Xbrittanylynnex3, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (508) 832-9611. We look forward to hearing from you.

December 19, 2022

Every time I come in whether it be for service or an oil change everybody is so nice and professional and done in a timely matter. More

by KIMBERLEYLONGVALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of names
Dec 21, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 18, 2022

I waited 1 hour and 50 minutes for my car to have an oil change and tire rotation. I was told it would take 1 hour. I had an 8 am appointment for this service. No one said we are sorry you had to wait so lo More

by adams.health
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Upham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Bertera Nissan responded

Adams.health, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 18, 2022

A great place to have your car serviced. Great management and staff. Easy to deal with.!! 5 stars ALL AROUND More

by VATTENZACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Bertera Nissan responded

Vattenzack, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

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