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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews

966 Reviews of Bertera Nissan - Service Center

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January 08, 2023

Very professional and courteous service technicians. Caitlin is awesome. Keeps me informed on what’s going on and gives me the best advice on how to care for my car. I also love the videos that are done More

by JRAMIREZ40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Bertera Nissan responded

Jramirez40, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 07, 2023

They know what they’re doing. Thanks for the good service. They listen to you when you have mechanical problems More

by elaine510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

January 05, 2023

Excellent customer service and care. .. fast and efficient. Love the complimentary baked goods in waiting area. 🙂 More

by Yari Roman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Alexander
Jan 07, 2023 -

Bertera Nissan responded

Yari Roman, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

January 04, 2023

Those who helped were very professional and very knowledgeable they explained everything details about the cap More

by ldanastor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Anglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hans Peter Jorgensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 02, 2023

The service advisors were prompt to get into the service area and take of all my needs More

by DAMIVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Bertera Nissan responded

Damiva, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

December 30, 2022

The service center is amazing, very professional and always friendly. I trust their diagnosis and work. More

by SHERRIEURENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

December 30, 2022

The dealership did a great job scheduling my appointment making sure my car was done correctly the video was very informative great customer service More

by ANDYMAGLIONE61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 29, 2022

I brought my truck in for a recall . They were very thorough and finish in good time . I would definitely go back there . More

by teddy_860
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2022

Easy to make an appointment and they usually are able to fix it right the first time More

by MPALCZYNSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Bertera Nissan responded

Mpalczynski, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

December 28, 2022

It was and always is a great experience. Very friendly staff. Clean building easy access More

by MONICABALDYGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Bertera Nissan responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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