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Bertera Nissan
Auburn, MA
1,430 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Auburn, Massachusetts, the staff at Bertera Nissan will help you find the Nissan vehicle you want. At Bertera Nissan we offer a searchable online inventory of New Nissan cars in Auburn, along with well-maintained used cars by todays' top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for.
For years, the financial staff at Bertera Nissan has offered expert advice for those seeking an affordable Nissan car loan or lease. Our service doesn't just stop there. Auburn customers can come in and take advantage of our knowledgeable Nissan car repair technicians and a fully-stocked inventory of Nissan auto parts.
Whether you are looking for a Nissan, or a pre-owned car or truck, Bertera Nissan is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 569 Oxford St. South. You can also reach Bertera Nissan any time by filling out our contact form or calling us. The entire staff at Bertera Nissan looks forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,430 reviews
October 08, 2021
Good customer service always good communication of state of car and helpful on repairs. . Very timely service. Convenient and spacious waiting room. of car and helpful on repairs. . Very timely service. Convenient and spacious waiting room. More
by rockchalkrock
Verified CustomerEmployees Worked With
John Shaw
October 08, 2021
The person who attended was nice and sweet. The waiting area was clean and comfortable area was clean and comfortable More
by EDR4JC
Employees Worked With
October 07, 2021
A great and timely customer service center that correctly accommodates customer needs and guarantees satisfaction. accommodates customer needs and guarantees satisfaction. More
by fdfraini
October 07, 2021
It seems like the work that was done was done correctly. That being said the customer service from this branch was severely lacking. Everyone was polite but they refused to properly communicate timelines an That being said the customer service from this branch was severely lacking. Everyone was polite but they refused to properly communicate timelines and my car ended up being at this dealership for over a month. They said I had an appointment for diagnostic on a Tuesday but when I called on a Wednesday the rep who answered and said they hadn’t even taken the keys out of the Dropbox. They didn’t even do the diagnostic for another week but would not give me a timeline on this. They then proceeded not call me back and not be available whenever I called in. Then when I was given a date for when the work would be done it was not. It was done about a week later but at no point was I called to communicate that it wouldn’t be done. I didn’t know the work was complete until I called in. More
by Unsatisfied Customer Number One
Employees Worked With
John Shaw, Bob Fitzsimmons
October 06, 2021
Great service and appreciate the other info given. Clean areas to wait on the service completion. areas to wait on the service completion. More
by kevin_buchanan
October 06, 2021
Great customer service. I will continue to bring all of the family cars to Bertera. the family cars to Bertera. More
by ccmiel
Employees Worked With
October 05, 2021
Service advisors are very nice and accommodating. I’ve always had John and he is very good to work with always had John and he is very good to work with More
by trobidoux
October 04, 2021
Great service all the time I would recommend them to all friendly people great place friendly people great place More
by PRIMO1011
Employees Worked With
Other Employees :
John Shaw, Bob Fitzsimmons
