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Bertera Nissan
Auburn, MA
1,430 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Auburn, Massachusetts, the staff at Bertera Nissan will help you find the Nissan vehicle you want. At Bertera Nissan we offer a searchable online inventory of New Nissan cars in Auburn, along with well-maintained used cars by todays' top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for.
For years, the financial staff at Bertera Nissan has offered expert advice for those seeking an affordable Nissan car loan or lease. Our service doesn't just stop there. Auburn customers can come in and take advantage of our knowledgeable Nissan car repair technicians and a fully-stocked inventory of Nissan auto parts.
Whether you are looking for a Nissan, or a pre-owned car or truck, Bertera Nissan is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 569 Oxford St. South. You can also reach Bertera Nissan any time by filling out our contact form or calling us. The entire staff at Bertera Nissan looks forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,430 reviews
October 30, 2021
Not impressed. No what happened is unacceptable Poor scheduling on there part. Make an appointment an still wait 4 hours. For a simple oil change tire rotation and balance. Like they don't care about th scheduling on there part. Make an appointment an still wait 4 hours. For a simple oil change tire rotation and balance. Like they don't care about there customers. More
by Silver bullet
Verified Customer
October 29, 2021
Worst Nissan dealership. We bought a 2017 Q80, very nice car, visually, except one problem..transmission was grinding going down hill, RPM would increase, speed would also increase even when brakes applied, car, visually, except one problem..transmission was grinding going down hill, RPM would increase, speed would also increase even when brakes applied, this would cause, lights to flash on the dash, causing the Collision Avoidance to disable and also 4X4 to disable. But that was early this year, they gave us the run around, or they can't fix the problem or tell us what the actual problem is, or maybe they don't know how or what to fix, either way no communication. Basically the vehicle has been at their hands 90% of the time this entire year. The supervisors and managers are impossible to find! The Q80 was brought to Infiniti dealership but Nissan failed to mention the transmission issue, then had to be brought back multiple times. The car has been to a Nissan dealership, transmission dealership, and Infiniti dealership, then back to Infiniti dealership up to now..all in that order. Sales side is pretty decent, but that's not who you deal with after you sign the paperwork. unfortunately, not who you need when problems arise. Now waiting for a refund. (They decided to refund the lemon but won't refund the amount according to what the Lemon Law states, they said they don't care what it says). Mind you, we've been nothing but patient, respectful, and reasonable with them. Basically if you buy a car here, and it's defective, it's on you and they claim you can do nothing about it. I emphasize the word AVOID Bertera Nissan, I Should've read the reviews before going there. More
by benson
Employees Worked With
Other Employees :
Keith Rivera, Michael Demers, Rich Salmon
October 29, 2021
Did the job I came in for, got it done in good time, no issues. issues. More
by LYREHCMAHC
Employees Worked With
October 29, 2021
Efficient and great customer service. 10/10 and they provide transportation. Would recommend to others provide transportation. Would recommend to others More
by Jaynie
October 28, 2021
I feel that Nissan did NOT support me at all when the transmission blew in my Rogue at about 70,000 miles, and they asked what seemed like an insane price for the transmission repair (over $7,000!!!) I w transmission blew in my Rogue at about 70,000 miles, and they asked what seemed like an insane price for the transmission repair (over $7,000!!!) I was also not informed ahead of time that the dealership has a storage fee, but luckily they were able to work with me to greatly reduce the $800+ they were asking. Grateful for that, and I somewhat understand that Nissan couldn’t fully cover repairs due to outdated warranty and service history, but I would have immensely appreciated ANY reduction in cost, which seemed like it was going to be over $10,000!!! Unfortunately I don’t think I will be buying another Nissan car again due to this experience, as well as the amount of recalls/customer issues with transmissions. Was able to buy a used transmission, got my own fluid (again, Nissan charges a lot for their branded fluid), and quoted my repair with a mechanic. Overall, looks like I will be spending around $2,000 in total for doing this work myself. Much better than $10,000!!! More
by KEVMERRITT6117
Employees Worked With
October 28, 2021
Love our new 2021 Rogue. Good customer service and knowledgeable staff. Very happy with our relationship. knowledgeable staff. Very happy with our relationship. More
by FRANK-NATALE
October 28, 2021
Very helpful staff. Received a convenient appointment. I will certainly use them in the future. I will certainly use them in the future. More
by ALLOPIZ
Employees Worked With
Other Employees :
John Shaw, Bob Fitzsimmons
