Bertera Nissan
Auburn, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Got me in and inspected in a reasonable amount of time, let me wait in customer lounge. let me wait in customer lounge. More
Wasn’t really looking to buy another vehicle. It was such a beautiful day out, stopped in and Al came out to greet us. We just walked the lot looking at vehicles. Decided to test drive one, and really liked a beautiful day out, stopped in and Al came out to greet us. We just walked the lot looking at vehicles. Decided to test drive one, and really liked it. The transaction was very easy. They took my vehicle on a trade at a very fair price. I would highly recommend Al and the dealership when you need to purchase a vehicle. More
I appreciated the very straight forward no BS approach. Dwayne was great to work with. Dwayne was great to work with. More
My car was serviced on 11/01. The gentleman that helped me was very knowledgeable and courteous. His name is John. The wait time was good. I have been servicing my vehicles there since 2013. Everyone is ve me was very knowledgeable and courteous. His name is John. The wait time was good. I have been servicing my vehicles there since 2013. Everyone is very helpful. More
Excellent customer service. Above expectations every time. They go the extra mile every single time. time. They go the extra mile every single time. More
Vehicle was dropped off with rep for service at 9:30. I called back by 2:30 as I had not heard word about what was wrong with my vehicle. Rep stated they did not hear a sound or squeak and the tech was no called back by 2:30 as I had not heard word about what was wrong with my vehicle. Rep stated they did not hear a sound or squeak and the tech was not able to duplicate the problem. I was told if the problem persists to bring it back and they will see what they can do. No money was due for service. Upon picking up the vehicle the car made the same sound and the rep did not take any time to listen or see what my concern was. Problem still persists with the vehicle. More