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Bertera Nissan

Auburn, MA

4.5
1,430 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Auburn, Massachusetts, the staff at Bertera Nissan will help you find the Nissan vehicle you want. At Bertera Nissan we offer a searchable online inventory of New Nissan cars in Auburn, along with well-maintained used cars by todays' top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for. For years, the financial staff at Bertera Nissan has offered expert advice for those seeking an affordable Nissan car loan or lease. Our service doesn't just stop there. Auburn customers can come in and take advantage of our knowledgeable Nissan car repair technicians and a fully-stocked inventory of Nissan auto parts. Whether you are looking for a Nissan, or a pre-owned car or truck, Bertera Nissan is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 569 Oxford St. South. You can also reach Bertera Nissan any time by filling out our contact form or calling us. The entire staff at Bertera Nissan looks forward to serving you!
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569 Oxford St S

Auburn, MA

01501

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Showing 1,430 reviews

November 10, 2021

Amazing people! Great service, they took the time to assist me in a timely professional and courteous manner. More

by TF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Bertera Nissan responded

We appreciate your positive review about your recent experience with us!

November 09, 2021

I was helped with any questions or concerns I had about my vehicle and fixed it up pretty quickly. More

by Litaw719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Gillette
Nov 16, 2021 -

Bertera Nissan responded

Litaw719, we are so happy to read such a great review about Bertera Nissan, Inc.!

November 09, 2021

I think the service is good . Fifteen words is way to much to say the same thing More

by Ducharmelmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Nov 16, 2021 -

Bertera Nissan responded

Ducharmelmd, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

November 08, 2021

Very helpful! Took care of all paperwork for me. Jonathan Sarro was very attentive to every last detail! More

by rachelpiette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Sarro
Nov 11, 2021 -

Bertera Nissan responded

Rachelpiette, we're so glad that we were able to go above and beyond your expectations!

November 08, 2021

I've been coming here for years to service on my Nissan Rogue. The staff is friendly and professional. The prices are a little high but I do get noticed as a long-term valuable customer and I appreciate More

by kimbaboo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Mackenzie
Nov 11, 2021 -

Bertera Nissan responded

Kimbaboo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc..

November 07, 2021

Very professional, curious and knowledgeable. They work in a timely manner and are usually done before the anticipated time More

by PMARIE246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Nov 11, 2021 -

Bertera Nissan responded

Hi Pmarie246, thank you so much for your positive comments about Bertera Nissan, Inc.!

November 05, 2021

Fast response. Quick repair. Need a little fixing of emails when car is ready and parts were ordered abs confused me. More

by YWALK_77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
Nov 11, 2021 -

Bertera Nissan responded

Hi Ywalk_77, thank you so much for your positive comments about Bertera Nissan, Inc.!

November 05, 2021

Staff are friendly at reception area. I feel bad they take the brunt of complaints when overall they care short staffed. That said, it was impossible to get an online appointment within several weeks. Ot More

by LynnBu63
Recommend Dealer
Yes
Employees Worked With
Whoever the service manager on was in his office, chatting with different staff casually who came in and out. I personally would have either rolled up my sleeves and helped or occasionally come to waiting area to apologize for delays. , John Shaw
Nov 11, 2021 -

Bertera Nissan responded

We always strive to provide top quality service to every guest, and we are pleased to hear your feedback. We do our best to make sure our customers have the 100% satisfaction. We sincerely thank you for your business , and look forward to seeing you again soon!

November 05, 2021

My service was quick and efficient. The waiting area was warm and clean. I was texted when my vehicle was ready. Ali was friendly and courteous. More

by HOYPARRY2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
Nov 11, 2021 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 04, 2021

Once again, John Shaw delivered impeccable service and had our Nissan Sentra repaired in a timely manner and fully covered under the Nissan warranty. Many thanks! More

by ORHTHRIFTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Nov 06, 2021 -

Bertera Nissan responded

Orhthrifty, we are so happy to read such a great review about Bertera Nissan, Inc.! Please let us know if there is anything else we can do for you; we are more than happy to help!

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