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Bertera Nissan

Auburn, MA

4.5
1,430 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Auburn, Massachusetts, the staff at Bertera Nissan will help you find the Nissan vehicle you want. At Bertera Nissan we offer a searchable online inventory of New Nissan cars in Auburn, along with well-maintained used cars by todays' top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for. For years, the financial staff at Bertera Nissan has offered expert advice for those seeking an affordable Nissan car loan or lease. Our service doesn't just stop there. Auburn customers can come in and take advantage of our knowledgeable Nissan car repair technicians and a fully-stocked inventory of Nissan auto parts. Whether you are looking for a Nissan, or a pre-owned car or truck, Bertera Nissan is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 569 Oxford St. South. You can also reach Bertera Nissan any time by filling out our contact form or calling us. The entire staff at Bertera Nissan looks forward to serving you!
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569 Oxford St S

Auburn, MA

01501

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Showing 1,430 reviews

December 17, 2021

Our car was taken to Berterra by AAA tow truck. We had no idea what was wrong. Turned out to be a battery. They put us on top priority and were so understanding of our situation. Thank you to the service de More

by lwolsten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And service department manager whose name escapes me. But was just so nice
Dec 24, 2021 -

Bertera Nissan responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2021

Had to wait 2 hours for an oil change!!!! That is too long to wait. More

by dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Fitzsimmons
Dec 24, 2021 -

Bertera Nissan responded

Dave, thank you for bringing this matter to our attention. We regret that you didn't have a great experience, and will use this as an opportunity to improve. We hope to see you soon, Take care.

December 16, 2021

This dealership has all it takes fix my car and I quess everyone else. Thanks More

by CADOMAKOH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw, Bob Fitzsimmons
Dec 24, 2021 -

Bertera Nissan responded

Thank you so much again for your feedback! We hope you have a great day!

December 16, 2021

Great advice from service reps. Great service from techs! Always dependable. Ride service is excellent. Highly recommended! More

by bylaws.ditches.0z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Gillette , Bob Fitzsimmons
Dec 24, 2021 -

Bertera Nissan responded

Hi Bylaws.ditches.0z, thank you so much for your positive comments about our team at Bertera Nissan, Inc.!

December 16, 2021

Very courteous. Attention to detail. Constantly kept you updated regarding the status of your service appointment. More

by tsimusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Dec 24, 2021 -

Bertera Nissan responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 16, 2021

John was organized and efficient and helpful. My car was serviced promptly and effectively. Thanks More

by buffalobarry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Dec 24, 2021 -

Bertera Nissan responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 16, 2021

The service was excellent! Manager Dennis deserved 10 stars! I will recommend to everyone. Thank you! More

by eso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 16, 2021

I am in the process of buying my 2019 leased Altima.Emir I am in the process of buying my 2019 leased Altima. Emir was professional and helpful. More

by BARBARA43_2000
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hans Peter Jorgensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Abnoos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 15, 2021

Dave Anglin did a great job taking care of me and getting me my new car at a good price. More

by Scoop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Anglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Bertera Nissan responded

Scoop, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

December 15, 2021

The Bertera Nissan team always provides excellent service! Shawn was outstanding to work with! I trust them to make my vehicle’s repairs and I use them for all my vehicle’s maintenance checks! More

by JennOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Dec 24, 2021 -

Bertera Nissan responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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