Bertera Nissan

in over 50years of buying cars this was the most professional, honorable and ethical dealership ive ever dealt with. from the initial contact to the actual delivery i can not think of any aspect of professional, honorable and ethical dealership ive ever dealt with. from the initial contact to the actual delivery i can not think of any aspect of the experience that could be improved upon. More

Bertera Nissan has consitantly met and exceeded our expectations. I travel a lot for business and personal reasons, so I have frequent needs for their services. They are always able to set up appointme expectations. I travel a lot for business and personal reasons, so I have frequent needs for their services. They are always able to set up appointments to our time requirements. Once we are there, the work is done quickly and correctly and at what we feel is a fair price. Our service advisor John, is especially receptive to our needs and goes out of his way to make us happy. Steve, the Sales Manager, is fantastic to work with. We will continue to do business with Bertera, and also have recommended that our friends do the same. More

My lease was almost up I only had 3 months left and my salesman John Miraglia called with a very good offer to get me into a new 2012 Altima at less money than I was paying for my 2009. We didn't need to salesman John Miraglia called with a very good offer to get me into a new 2012 Altima at less money than I was paying for my 2009. We didn't need to pay anything out of pocket and drove away after a few hours in a brand new 2012 Altima same as we had, we love it. John worked with Steve Bertera to make us a very happy cust. again I would send anyone here especially to John as he remembers and cares about his customers. Previously I had 3 leases from Herb Chambers which turned into terrible experiences we are so glad we started doing business with Bertera's Nissan and John Miraglia.. The Whites of Millbury Mass. More

We live in Framingham, but purchased our 2010 Nissan Altima from Bertera. We had such a great experience with the sale, that we decided to do all of our service there as well. They have been great. We Altima from Bertera. We had such a great experience with the sale, that we decided to do all of our service there as well. They have been great. We tell all of our friends that are looking to buy a car to check out Bertera Nissan in Auburn. It is worth the drive. More

Follow up: I dropped my truck off for a Follow up: I dropped my truck off for a service/warranty/recall issue on a Thursday afternoon. I was told up front that it might be ready Friday a Follow up: I dropped my truck off for a service/warranty/recall issue on a Thursday afternoon. I was told up front that it might be ready Friday afternoon around 4pm. I knew that this was a very involved repair. I knew this because John Bergin told me exactly what the problem was & how the repair was to be completed. I called John at 3pm on Friday & he informed me that the truck would be ready Saturday due to the involved repair. I was fine with it because I knew it was a big job. John offered me a rental car & was very sorry for the delay. I told him to keep my truck as long as they needed it. I thanked him for the offer of the rental but declined because I did not need it. I was notified Saturday morning that the truck was repaired & ready for pick up. I picked up the truck at brought it home without an issue. This dealership,and it's employees, make it #1 in my book. I have sent 4 of my co-workers to Bertera for repairs. All of the co-workers I sent were also very happy with the way John Bergin & Bertera treated them. The owners & managers of this company should be aware that service after the sale is what matters. And guys like John Begin representing their company is what makes customers come back. Thank You Very Much!!!!! John A 98 Nissan Pathfinder... More

John and Amir did an outstanding job explaining all features of the versa and was proactive handling the fiancing, closing the deal and delivering the car in a timely manner. features of the versa and was proactive handling the fiancing, closing the deal and delivering the car in a timely manner. More

I find the service department to be organized and efficient. The associates are helpful and friendly.I would gladly recommend Bertera Nissan to my friends. efficient. The associates are helpful and friendly.I would gladly recommend Bertera Nissan to my friends. More

I had to wait a while to have service performed... Very busy the day I went. But otherwise everything was fine. They recommemded I call next time to see if there is a wait... busy the day I went. But otherwise everything was fine. They recommemded I call next time to see if there is a wait... More

I purchased a new 2011 Murano last month. The day after I took possession of the vehicle, I noticed small symmetrical marks on the top right and left sides of the front bumper. Two of the marks broke through took possession of the vehicle, I noticed small symmetrical marks on the top right and left sides of the front bumper. Two of the marks broke through the paint into the base bumper material. The dealer has so far refused to pay for the costs for fixing the bumper. I am dissapointed and taking legal action. More

I went into Bertera with not the best credit. Buddy and Eric were working really hard to get me the best deal possible. I received a phone call from Buddy saying I was approved with a better interest rate Eric were working really hard to get me the best deal possible. I received a phone call from Buddy saying I was approved with a better interest rate and had all kinds of "perks" added on at no cost to me. I would recommend going to see Buddy he is one of the best car sales men I have dealt with. Thank you again. More