Bertera Nissan

Mike Mastroianni worked with us and gave us a great deal right away. No negotiations or BS required and no time wasted. Was able to work most of our deal out over the phone and he kept to his word the next right away. No negotiations or BS required and no time wasted. Was able to work most of our deal out over the phone and he kept to his word the next day when I met up with him. Will definitely be recommending him to friends and family. More

I went into Nissan with no idea what car i wanted to purchase. My salesman matt was great!! I don't know a lot about cars and this being my first new car,i had lots of questions. Matt was friendly, pati purchase. My salesman matt was great!! I don't know a lot about cars and this being my first new car,i had lots of questions. Matt was friendly, patient, and very knowledgeable. He helped me find the perfect car for me! I'm so happy with my purchase. I will definitely recommend Nissan to my friends and family. More

Jason Harois the sales person was fantastic. He basically spent his entire day go over pricing and we pricing vehicles that my wife and I were interested in. Never pressured us kept doing what kep basically spent his entire day go over pricing and we pricing vehicles that my wife and I were interested in. Never pressured us kept doing what kept our interest. In the end we bought two Altimas. Jason stays in contact with us and is a very valuable asset to Bertera Nissan. Would gladly recommend Jason to my friends. More

I USUALLY HATE PURCHASING A CAR AND PLAYING THE GAME. NO GAME PLAYING HERE, HONEST ANSWERS AND FOLLOW UP, EVERYONE HELPED EACH OTHER OUT AND MORALE OF EVERYONE SEEMED VERY GOOD.NO OVER SELLING . PLEASED WIT GAME PLAYING HERE, HONEST ANSWERS AND FOLLOW UP, EVERYONE HELPED EACH OTHER OUT AND MORALE OF EVERYONE SEEMED VERY GOOD.NO OVER SELLING . PLEASED WITH THE PRICES . WHERE I HAVE PURCHASED TWO PREVIOUS NEW CARS ELSEWHERE THE LOAN OFFICER WAS OVER POWERING AND NOT WILLING TO NEGOTIATE THE PRICES, SALES MAN LEFT THE TRANSACTION WHEN HE APPEARED. ON PICKUP OF NEW CAR JOSH SPENT OVER ONE HOUR TAKING HIS TIME TO EXPLAIN EVERY FUNCTION OF THE CAR, HE DID NOT RUSH US OUT AFTER HE MADE THE SALE. ALL I CAN SAY IS MY WIFE AND MYSELF FEEL WE HAD THE BEST EXPERINCE WE COULD HAVE BY THE WAY WE WERE TREATED AT THIS DEALERSHIP. THREE YEARS AGO BETERA LOST THE PURCHASE, THIS TIME HOWEVER THEY REDEEMED THEMSELVES ESPECIALLY DUE TO THE TREATMENT AND HONESTY OF JOSH CAHILL. JOHN & JOYCE HOYE More

I put an offer in on a used vehicle and we agreed on a price with Steve Bertera. Josh Cahill helped me and he was very polite and helpful. I had a purchase agreement faxed to me (we were dealing from out price with Steve Bertera. Josh Cahill helped me and he was very polite and helpful. I had a purchase agreement faxed to me (we were dealing from out of state) and I set everything in motion with an inspection from an outside company. My financial institution was notified and the deal was pending the inspection. I also contacted many transporting companies and put forth much time and effort to complete the deal. This all started on Saturday, Monday afternoon Josh called me with "bad news" that the owner did not want to go through with the deal. It seemed apparent to me that he must have been offered a better deal. I found this to be bad business and was very disappointed, not to mention at a loss for all of my time and effort. I was refunded my $500.00 deposit. Josh apologized profusely, but I found his bosses retraction on the deal very unsettling and I do not recommend doing business with Steve Bertera. More

greatest bait and switch I ever had done by the finance mgr."amir",if you want to get screwed come here! it cost me $500.00 of a $1000.00 rebate! mgr."amir",if you want to get screwed come here! it cost me $500.00 of a $1000.00 rebate! More

I went to Bertera Nissan in Auburn at Noon on Sunday, 1/13. Originally we were just looking and Matt showed us the type of car we were looking for in the lot. He was very friendly and offered a test driv 1/13. Originally we were just looking and Matt showed us the type of car we were looking for in the lot. He was very friendly and offered a test drive. Having never bought a new car, I was hesitant. I thought I'd have to fill out a bunch of paperwork but I didn't. I jumped in the car, pulled it around and all I had to do was let him make a copy of my driver's license. We drove it a little down the road to get a feel for it and decided to go inside. I wanted to "run the numbers" to see where I stood with an interest rate/payment. I had planned to get my loan from a bank, not the dealer. It turns out my credit score was higher than I thought and I could get a payment we could afford. Throughout the whole process, Matt was easy going and friendly. There was no pushy sales speak or tactics at all. This is what I feared about going to any dealership. I can't speak for every single salesman at Bertera Nissan, but Matt was great. We ended up buying a 2013 Nissan Versa SV in "Brilliant Silver". It was a great experience and completely painless. I got what I wanted at a price I could afford. Edit: Whatever you do, read everything you sign. If you do not want an extended warranty, make sure it isn't in the loan. Bertera uses First Automotive by SouthwestRe for extended warranty. If you do agree but change your mind, you have 30 days. Do your research before agreeing to it. I was naive, it was not Bertera's fault. Lesson learned, warranty removed. More

My experience at the Nissan dealer ship was perfect for me because I was able to walk in and get the car I wanted very easily. The salesmen were friendly and honest about the car I was buying. I also worke me because I was able to walk in and get the car I wanted very easily. The salesmen were friendly and honest about the car I was buying. I also worked with a salesman named Josh McNeillie who was especially helpful in my decision in purchasing a car. He did a great job in letting me test drive the car and helped to make my decision a lot easier and I am thankful for this good experience with my first brand new car. I would recommend this dealer to anyone. More

Josh Cahill had the patience and care to search for my exact specifications on a particular Nissan Altima. This is my third Altima and I have to say that my overall experience with this company was extrem exact specifications on a particular Nissan Altima. This is my third Altima and I have to say that my overall experience with this company was extremely positive. Not only did Josh find me exactly the vehicle, color, and option package that I was looking for; but he also was fair on the vehicle pricing. His attention to detail and laid back demeanor made the entire process pleasant and effortless. Fast forward to six months later where I had a necessary maintenance which was questionable whether or not it was covered under warranty. Not only did Josh help me on his day off, but he also went the extra mile to assure that I received the best service and price possible for the repair. Overall, the customer service, satisfaction, and care that has been extended proves this dealership to be qualified of my future referrals and repeat business. Also, kudos to Tom in service and Steve Z for their impeccable customer service with my recent visit to the service department. More

I was trying to buy a new car from another dealer but they were not helpful at all. i called Bertera nissan and was lucky enough to get Joe. he was very kind and professional and went out of his way t they were not helpful at all. i called Bertera nissan and was lucky enough to get Joe. he was very kind and professional and went out of his way to help us find the car we wanted. My husband and I were very satisfied with the exceptional service. In addition to working with Joe, we also found Amir in financing very professional and helpful. I would definitely recommend this dealer to people and I would definitely refer them to Joe Coletti. More