Bertera Nissan

My husband and I were in desperate need for a new vehicle. I am a very picky person and was very undecided on what I wanted. It was between the Nissan Quest or a Nissan Pathfinder, as much as I wante vehicle. I am a very picky person and was very undecided on what I wanted. It was between the Nissan Quest or a Nissan Pathfinder, as much as I wanted an SUV, having 4 small children the Quest was defiantly what we needed. My salesman David Green was very informative and patient with me as I went back and forth between both vehicles. He worked fast and was right on top of everything and got me my car much quicker than anticipated. The overall experience was great and everyone was very helpful, knowledgeable and friendly. I will defiantly be going back to them when I am ready for another car! More

I just graduated college and this was my first time ever buying a new car. Since I have never done this before, I brought my dad along for advice. Mike Mastroianni helped me find the perfect car I was looki buying a new car. Since I have never done this before, I brought my dad along for advice. Mike Mastroianni helped me find the perfect car I was looking for, and was able to get me the best deal. Both my dad and I were very pleased with the friendly service that Mike provided, and he was able to answer all of our questions and explain everything we needed to know. I am very happy excited to drive my new car, and I know that I can call Mike anytime with any questions. More

My wife and I visited any dealers in the last two weeks and found Bertera to be the most pleasant to deal with . Our salesman Michael Mastrioanni was very helpful and we felt no pressure to buy. and found Bertera to be the most pleasant to deal with . Our salesman Michael Mastrioanni was very helpful and we felt no pressure to buy. More

I believe it's so important that good people doing good jobs, not just the job, but good jobs, get recognized., so please pass this on to your senior management or to whom ever you feel should see it. good jobs, not just the job, but good jobs, get recognized., so please pass this on to your senior management or to whom ever you feel should see it. They need to know, that as a new customer how happy I was with my recent visit and purchase @ Bertera Nissan of Auburn. So, please let me say a THANK YOU to all person's involved with the recent purchase of my grandaughter's 2014 Nissan Versa. (The final acceptance of my offer came from somone) As you know, it started out as only car shopping but ended with the sale & purchase of a car. And, it's you that I really want to THANK for all you did. I want you to know that I appreciated the outstanding customer service you provided to me and "the family". Mike you demonstrated from the start a high quality of professionalism as a sales rep for your company. You also provided customer service and satisfaction that went ABOVE & BEYOND any expectation that I may of had with purchasing a car. I have bought many cars and trucks over the years and can honestly say, that I never received the customer service that you provided to me and my family. Thanks again for pulling this all together for me and making it all happen in the special way that you did. Kathy Wiwatoski More

After researching the car that I wanted, Mike met my price requirements and made the purchasing experience painless. I would recommend Bertera Nissan and would consider shopping there in the future. price requirements and made the purchasing experience painless. I would recommend Bertera Nissan and would consider shopping there in the future. More

I met with mike a week ago after placing an internet inquiry. He was extremely friendly and helpful providing outstanding information and answering any and all questions. I was not ready to purchase at inquiry. He was extremely friendly and helpful providing outstanding information and answering any and all questions. I was not ready to purchase at that time. I returned this week mind made up and was expecting to have to wait a couple of days to actually get the car I wanted. Mike and Brad were extremely helpful in expediting the process taking care of every detail. Their polite and friendly nature made me wish that they worked for me or with me. In making my purchase both Mike and Brad insured that I knew every option available to me and all costs involved. I am an extremely satisfied customer who would recommend this dealership to anyone wishing to buy a car. I could not ask for a better experience. More

Mike was very pleasant, helpful and accommodating to our needs. We would definitely recommend him and the dealership. We hope to be lifetime customers of Nissan. needs. We would definitely recommend him and the dealership. We hope to be lifetime customers of Nissan. More

We couldn't have asked for a better experience than the one we had with Mike Mastroianni and Vinny Rizzo at Bertera Nissan. After visiting several other dealerships, and getting frustrated by the proc the one we had with Mike Mastroianni and Vinny Rizzo at Bertera Nissan. After visiting several other dealerships, and getting frustrated by the process, Mike and Vinny were there to assist in a manner that was helpful yet not overbearing. My husband and I were so appreciative of the service that we received. Not only was the customer service top notch, but the pricing was more than fair, and we feel confident that we got a superb deal, certainly one much better than what other local dealers were offering. There is no question that we would recommend this dealership, and in particular working with Mike and Vinny, to our family and friends. Additionally, we would definitely go back for any of our own future needs. More

I recently purchase a used 2011 Nissan Versa at Bertera Nissan in Auburn. I found the staff at Bertera Nissan to be very friendly and helpful. They were definitely willing to work with me on pricing, under Nissan in Auburn. I found the staff at Bertera Nissan to be very friendly and helpful. They were definitely willing to work with me on pricing, understand how much I was willing to spend and helped me to get as close to that number as possible. They handled all my paper work and made sure to follow up with anything and everything I was required to do on my end i.e. dealing with the insurance company, what I did and did not need to provide in terms of paper work. Post-purchase they followed up with me and insured that the purchase, the financing, etc. was up to standard. It was a good experience and I would definitely purchase from them again. More

I called on a sunday morning about a car, Mike contacted me almost immediately and set up an appointment to take the care out for a test drive. We decided on the spot, we wanted the car. Mike took our car a me almost immediately and set up an appointment to take the care out for a test drive. We decided on the spot, we wanted the car. Mike took our car as trade in and arranged financing that evening and we drove our "new" BMW X3 home that night. Could not be more pleased. More