Bertera Nissan
Auburn, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Why: Very easy to work with on getting a fair deal. Understoot product and competition very well. Mike Mastroianni was very responsive and handled all the details very smoothly. He responded very promp Understoot product and competition very well. Mike Mastroianni was very responsive and handled all the details very smoothly. He responded very promptly to all questions and I would do business with him again in the future. Overall very pleased with dealteship and product during the sales and delivery process. Car runs great, More
Richard Brooks was very nice and very knowledgable He greeted me with a big smile and didn't talk down to me when we talked about the service of my car greeted me with a big smile and didn't talk down to me when we talked about the service of my car More
Great service. Very quick and the prices were reasonable. Great service. Very quick and the prices were reasonable. They didnt try to sell me any unnecessary work. The drive through was very nice as my serv Great service. Very quick and the prices were reasonable. They didnt try to sell me any unnecessary work. The drive through was very nice as my service was done on a rainy day. Will recommend to friends More
Had a routine maintenance performed. I had no appointment but Rich was able to get me in and out in an efficient manner. I will definitely recommend this dealertofriends and family but Rich was able to get me in and out in an efficient manner. I will definitely recommend this dealertofriends and family More
Richard was very polite and friendly yet very knowledgeable he did't talk down to me but helped me to understand what was wrong. He was really really busy but he still took the time for me! Tha knowledgeable he did't talk down to me but helped me to understand what was wrong. He was really really busy but he still took the time for me! Thanks Richard for your great service! More
Rich Brooks gave me great service! He was very professional and friendly I would recommend this dealerships service to anyone as long as Mr.Brooks is employed there. He is definitely a good team professional and friendly I would recommend this dealerships service to anyone as long as Mr.Brooks is employed there. He is definitely a good team member for your service department More
My husband and I went to Bertera Nissan to test drive one of their used vehicles. Our experience was beyond our expectations from the moment we stepped foot on their lot. We are no strangers to dealerships, of their used vehicles. Our experience was beyond our expectations from the moment we stepped foot on their lot. We are no strangers to dealerships, nor are we strangers to fast talking car salesman. You WILL NOT find them here. The staff at Bertera Nissan treat you as if you were a guest in their home. Our sales consulation John went above and beyond for us. He added no pressure to the sale and didnt try to bulls*it us. I really could not say enough good things about him, and Vinny, who processed our paperwork and kept us laughing even though it was almost closing time and we were all tired. At no point were we rushed, and for a moment, I almost forgot we were buying a car as it felt like we were just shooting the breeze with some good people. I would highly recommend anyone to this dealership and will be purchasing from them again. I know if I ever need anything, I can contact John and he will take care of me. Not to mention the deal we got on a 2010 Certified Pre Owned Nissan Sentra. I was so excited bringing it home that I could not fall asleep that night! The car was exactly as described and it mint condition. They clearly take care of their vehicles. I feel like I joined a family buying with Bertera Nissan! Kudos to Betera Nissan for not being your typical car dealership. Keep up the excellent atmosphere! :) More
Mike and Brad were very professional and knowledgeable. They were easy to deal with and provider excellent service. I walked in at 11:30am and walked out a couple hours later having purchased a 2013 Nissa They were easy to deal with and provider excellent service. I walked in at 11:30am and walked out a couple hours later having purchased a 2013 Nissan Sentra SR. It was the easiest experience I have ever had when purchasing an automobile. I highly recommend this dealership if you are looking for a car. More
Went to Bertera Nissan to get a quote on a 2013 Altima, never intending to purchase a car that far from home (live in CT.). Got an excellent price for my trade-in and for the new car. Mike, Perkins, and Vi never intending to purchase a car that far from home (live in CT.). Got an excellent price for my trade-in and for the new car. Mike, Perkins, and Vinny were very friendly and professional in dealing with all my questions, negotiation and financing decisions. Mike even offered a solution for me to get my old car title to him without having to drive back to Auburn (a two hour round-trip drive!). Hope to have many years of happy driving in my new car!! More
I have absolutely nothing negative to say about my experience at Bertera Nissan Mike Mastroianni worked with us (my mother and I...the car is for her) and got us a great deal. He is honest, patient, experience at Bertera Nissan Mike Mastroianni worked with us (my mother and I...the car is for her) and got us a great deal. He is honest, patient, reliable...I could go on and on. I've never had such an easy and stress free car buying experience and will definitely be returning here when it's time to trade mine in. If you want an easy, hassle-free experience PLEASE come to Bertera Nissan. More