Bertera Nissan

Went into the dealership earlier this year, not really looking to purchase a new verhicle as I already loved the Xterra that I had, but they had awesome deals for 2012 Xterra's and I was amazed at Mike Ma looking to purchase a new verhicle as I already loved the Xterra that I had, but they had awesome deals for 2012 Xterra's and I was amazed at Mike Mastroianni's professionalism, attentiveness and complete lack of the high pressure sales that I've come to expect at any given dealership over the years. Amir was also incredibly kind and patient, and was able to work some amazing financial magic to get me into the Xterra I wanted. Being a woman going into a dealership can be stressful, yet I didn't feel like I was taken advantage of the entire process of purchasing my new ride. I recommend this dealership to anyone looking for a new or used Nissan! More

I went into Bertera Nissan with my father looking to buy a car for him. Due to the excellent customer service displayed by our sales rep Chad R my dad and I both purchased two 2013 Nissan Rogue's. Our sales a car for him. Due to the excellent customer service displayed by our sales rep Chad R my dad and I both purchased two 2013 Nissan Rogue's. Our sales rep Chad R, was friendly, knowledgeable and flexible with the prices. Would definitely recommend Bertera Nissan to my family and friends. More

Bought a used Nissan versa there, seemed great. However the place turned out to be awful. I purchased the car on Saturday with pre approved financing. Tuesday of the next week they sent me home with the ca the place turned out to be awful. I purchased the car on Saturday with pre approved financing. Tuesday of the next week they sent me home with the car, but still didn't have the registration or inspection done. Blamed it on waiting for funding approval and clearance. An entire week later when I had to track them down because they NEVER called me, they still didn't have it done. They tried to say the bank hasn't approved funding yet, however I was smart enough to call my bank before and they said the dealership had already had the money cleared in their account for over 4 days! To make matters worse, when I went in to complain to the general manager, I was told by the guy Vinny I financed with that I was actually now driving illegally because they had past the 7 day mark for required registration! I had to take a rental car until they gave me a registration since i could no longer drive my car legally due to their lack of progress. The whole place kept playing the blame game on the bank and insurance and tried to back pedal every time i tried to ask questions, yet got tongue tied and rude when they realized I already spoke with people at the bank and insurance company in advance and was given accurate information. Beware of this place, they drop the ball on simple stuff and will drag it out until you hunt them down. I could've been in serious trouble driving illegally due to their lack of timely service. It was a week worth of inconvenience and confusion. I've never had to deal with this amount of difficulty before when buying a car and never will again! More

Rebecca went above and beyond to ensure that my visit to Berterra was a positive one. While my vehicle was being serviced, she arranged for Teddy, the shuttle guy, to drive me home. She made sure my vehicle Berterra was a positive one. While my vehicle was being serviced, she arranged for Teddy, the shuttle guy, to drive me home. She made sure my vehicle was repaired to my standards and when I had questions; Mike in Sales ( though Josh Cahill was my wonderful original salesman) Went the extra mile to thoroughly explain my warranty features and the Tires for Life Program. Thank you Mike! Also, I would like to commend Steve Berterra for standing behind his vehicles and selecting qualified, courteous, and knowledgable staff s This is my 3rd Altima and when it is time to upgrade; I will be looking to Berterra. More

I have leased my 3rd vehicle through Bertera Nissan and have been very satisfied each time! Everyone is very helpful and friendly. My salesman- Frank I. Was very patient with my husband and I- which was ve have been very satisfied each time! Everyone is very helpful and friendly. My salesman- Frank I. Was very patient with my husband and I- which was very important to us! Each vehicle I've leased was perfect! I have had all my vehicles serviced at Bertera Nissan. Each time was quick and easy! The waiting room is very nice and filled with refreshments. I love that they have a room for children to play! My girls love it. It's nice and clean there. I love that they have a person available to transport you to and from where you need to go while your vehicle is being serviced! This gentleman was very nice and friendly- and the service is free! I can't say enough great things about my experiences! I would recommend this place to my friends and family for sure!! More

My experience with Frank at Nissan was a fabulous one. I have bought many cars over the years and was pleasantly surprised with the professional manner for my overall sales experience. I love my new Rogue have bought many cars over the years and was pleasantly surprised with the professional manner for my overall sales experience. I love my new Rogue and would recommend this dealership to my friends and family. In fact my son purchased an Altima 6 months ago and was happy with his experience also. yeah Bertera!! Thanks Frank!!! More

I had not been looking to buy a new car until I had done some research to buy a Nissan Rogue and one of the dealers who I had been in contact with was Mike from Bertera. Mike had been willing to understand some research to buy a Nissan Rogue and one of the dealers who I had been in contact with was Mike from Bertera. Mike had been willing to understand my situation and help make things work out to purchase the vehicle. He had been very honest and forthcoming while making the purchase. The purchase was seamless and everything went well with my purchase especially this being the first time I'm buying from a dealer. I would definitely recommend reaching out to Mike for buying a vehicle from Nissan. More

i went to get an oil change and although i didnt have an appointment and they seemed very busy ricj brooks took the time to have my car serviced in a very timley fashion. i was suprised at how long i didnt appointment and they seemed very busy ricj brooks took the time to have my car serviced in a very timley fashion. i was suprised at how long i didnt have to wait. he was very friendly and answered all my questions completley and i had a lot of them ,lol. i know that from now on im going to bertera nissan and asking for rich brooks when i need anything done on my car in the future and i recommended that dealership to all my friends as well More

Mike did a great job. Most of the sales process occured using the internet, phone and text which was perfect for me. It was a simple easy process with no hassles or haggling. When it came time to work on using the internet, phone and text which was perfect for me. It was a simple easy process with no hassles or haggling. When it came time to work on the finance portion of the buying experience I was more that pleased with the outcome. My experience was that Mike was a preffesional with excellant communication skills. I would recomend this dealership for your next purchase. More

Upon arriving at the dealership John Miraglia greeted us as we exited our car. He was very professional and asked if I was looking for a car. After the initial check in / credit report we started looking at as we exited our car. He was very professional and asked if I was looking for a car. After the initial check in / credit report we started looking at cars. I decided if it wasnt a new car then I didnt want it. John walked the parking lot and found the car I described to him. A 2013 Altima, Java metallic with black interior. He set the car up for a test drive immediately. I already knew it was the car I wanted and the test drive just sent me over the top. John than proceeded to forward all my info to the finance dept where Brad worked diligently in getting me this car at the best possible price & interest rate. I drove the car off the lot within 2 hours. John / Brad made my new car buying experience the best I have ever had. I gives these guys and this dealership a 10+ Rating !!! More