Bertera Nissan
Auburn, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Nice place They will do what they can to help you. Its a Nice place, with a decent selection, and they are fair with price. I would recommend them. They will do what they can to help you. Its a Nice place, with a decent selection, and they are fair with price. I would recommend them. More
Great Teddy Simons the internet fleet manager, went above and beyond for me, so that I could drive away with the vehicle I wanted. A bit pricey but worth i Teddy Simons the internet fleet manager, went above and beyond for me, so that I could drive away with the vehicle I wanted. A bit pricey but worth it, vehicles are not cheap. But thanks for a great car shopping experience. More
Quick and Effecient If you're looking for a refreshing experience on car buying, Bertera Nissan is the place to go to. I was with my partner's mother looking to trade out If you're looking for a refreshing experience on car buying, Bertera Nissan is the place to go to. I was with my partner's mother looking to trade out of her current car and into a lease. Our sales associate: Chad, was nothing but excellent. He understood our situation quickly, picked out a car and sent us on our way for the test drive. The words "efficient " and "car dealership" normally do not go hand and hand but with Chad, they did. We made a great deal on the spot, signed some quick paperwork with the finance person and we were on our way. If you want to avoid the BS other dealership will put you through, don't both and just come to Bertera Nissan, you'll save a lot of time and be glad you did. More
Worst all around dealership If you are looking to purchase a vehicle from this place just DON'T. You are better off going somewhere that will actually do what's best for you and If you are looking to purchase a vehicle from this place just DON'T. You are better off going somewhere that will actually do what's best for you and them. I purchased a vehicle earlier this year from them. Didn't even drive it off the lot and the drivers side mirror was broken by one of their sales team! Then they didn't get the right mirror in to fix it, so I couldn't get my sticker! The put some crappy mirror on just to pass inspection that I can't see out of. I complain and complain then they call say bring it down. And it's the wrong mirror, the next time the glass was broken. 5 months in I get a mirror!! When asked about a noise I'm told it will cost 2k to fix, no warranty on anything although I requested the extended warranty. When discussing with a manager was told "well, maybe it's time for a new vehicle" Are you kidding me? Seriously unhappy with all services from this place....... More
Horrible service department We had to have a tranny replaced for a vehicle bought at Bertera. They replaced it with a used transmission that didn't even last 7 months. They told We had to have a tranny replaced for a vehicle bought at Bertera. They replaced it with a used transmission that didn't even last 7 months. They told us it wasn't the tranny it was 2 other pieces. The 2 pieces they were referring to were part of the transmission unit THEY replaced. We would have to pay $5200.00. They told us tough luck because we were over the 12k miles and sent us home with a car that could potentially explode. Great place!! Way to treat your customers! Never ever again will I step foot in that dealership and I will tell everyone who will listen what criminals Bertera Nissan employs. Shameful. More
Another new truck from Bertera! Since my first Frontier purchase 12 years ago I always knew that if I wanted another Nissan I wouldn't hesitate to go back and see Jim L. at Bertera i Since my first Frontier purchase 12 years ago I always knew that if I wanted another Nissan I wouldn't hesitate to go back and see Jim L. at Bertera in Auburn. I stopped by from time to time over the years and kept up with the product line. I was glad that Jim was still there this time when I finally decided on another new Frontier. He was great again and I thank him and everyone involved . More
Best salesman I ever worked with was Keith in the Auburn MA I have purchased my last two vehicles from Bertera, Both times I worked with Keith to decide what I wanted and needed. He was extremely patient, and v I have purchased my last two vehicles from Bertera, Both times I worked with Keith to decide what I wanted and needed. He was extremely patient, and very knowledgeable about the product line he was selling. He spent extra time with me when I was trying to make my decision about which one to buy. I never felt rushed and I felt as though he really cared about what I ended up with, and wasn’t just trying to sell me a car. Once I made my decision on a Pathfinder and purchased it he took the time to show me everything it could do. He helped me set everything up and made sure I was comfortable before I drove off the lot. I have recommended many friends and family to stop there when looking for a vehicle, and I always tell them to ask for Keith specifically. Most have bought from him after my recommendation and have always thanked me for sending them in his direction. Keith really made my experience at Bertera an excellent one. More
Great experience...again. This is the 4th car I've gotten from Bertera Nissan in Auburn. While buying a new car can be a real aggravation, Jim made it so easy. I told him wha This is the 4th car I've gotten from Bertera Nissan in Auburn. While buying a new car can be a real aggravation, Jim made it so easy. I told him what would work for me and he found just what I needed. And while I waited, the amenities in the waiting area made the experience relaxing. I'd highly recommend going to see Jim if you're in the market for a new car! More
Happy Customers I can not say enough about Bertera Nissan's professional staff, General Manager Rich and their service department. I have bought several vehicles from I can not say enough about Bertera Nissan's professional staff, General Manager Rich and their service department. I have bought several vehicles from Teddy Simons he is the most dedicated salesperson I have ever worked with in the purchase of a car. He calls me right back, knows his stuff and doesn't beat around the bush about any details. I just got another Nissan from Bertera and I would recommend them any time to anyone who was looking for a new or used car. More
Great car salesmen Mathew was awesome. He ran over all the numbers, he explained everything very well. And he answered all my questions down to a T. Thanks Mathew your Mathew was awesome. He ran over all the numbers, he explained everything very well. And he answered all my questions down to a T. Thanks Mathew your awesome. More