Back

Bertera Nissan

Auburn, MA

4.5
1,430 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Auburn, Massachusetts, the staff at Bertera Nissan will help you find the Nissan vehicle you want. At Bertera Nissan we offer a searchable online inventory of New Nissan cars in Auburn, along with well-maintained used cars by todays' top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for. For years, the financial staff at Bertera Nissan has offered expert advice for those seeking an affordable Nissan car loan or lease. Our service doesn't just stop there. Auburn customers can come in and take advantage of our knowledgeable Nissan car repair technicians and a fully-stocked inventory of Nissan auto parts. Whether you are looking for a Nissan, or a pre-owned car or truck, Bertera Nissan is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 569 Oxford St. South. You can also reach Bertera Nissan any time by filling out our contact form or calling us. The entire staff at Bertera Nissan looks forward to serving you!
Contact Dealership

569 Oxford St S

Auburn, MA

01501

Directions

By Type

Showing 1,430 reviews

July 22, 2021

Dave was helpful, friendly, and made the car shopping experience easy. You don’t find many sales personnel like him. We appreciate what he had to offer us. Thanks Dave! More

by KIERAJANE27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Anglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2021 -

Bertera Nissan responded

Hi , reviews like this give us motivation and help us ensure we provide high-quality care. Thanks for taking the time to leave us this information about your recent visit. Take care!

July 22, 2021

They were amazing on my visit. I couldn’t be happier. I was impressed with the COVID procedures. Everything was done within a timely fashion. More

by Unknown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw, Bob Fitzsimmons
Jul 26, 2021 -

Bertera Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

July 22, 2021

Great friendly service! This time I had John, and he was awesome. He made sure that I understood the service that I was getting and the warranty coverage that I paid for. Amir is phenomenal all aroend! More

by Tasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Azizi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Abnoos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Salmon, John Shaw
Jul 26, 2021 -

Bertera Nissan responded

We appreciate your positive review about your recent experience with us!

July 22, 2021

Charged me over $500 Were not able to do a state inspection because “they didn’t have anyone who could do it”. They supposedly changed my oil and rotated tires, but they did not reset the service in More

by eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexandria Callahan
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2021

I scheduled the service for the vehicle and they were ready when I showed up. However it is difficult to contact the service department. I was told I would get a status report the day I dropped it off wh More

by ARMOURE94
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Shaw
Jul 26, 2021 -

Bertera Nissan responded

Armoure94, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

July 21, 2021

The staff did a great job supporting and helping us through the process. They were always there to answer questions and look further into things for us. More

by cmartineau0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Bertera Nissan responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bertera Nissan, Inc.!

July 21, 2021

I called to schedule an oil change and was told there were not any open appointments for two weeks. When I arrived, I was told the cost of everything would total over 500. I waited there for my car to be More

by JESS_CANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexandria Callahan
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2021

They found the problem and fixed it immediately! Did test drives until they were satisfied that there was no more noise whe the wheel was turned! Excellent! More

by kaidamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2021 -

Bertera Nissan responded

Thank you so much again for your feedback! We hope you have a great day!

July 17, 2021

The repair seems to have fixed the problem. I just don’t understand why a 9am appointment had them finish at 12noon. Why did it take so long??? More

by Mlmjl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Bertera Nissan responded

Mlmjl, your satisfaction is our top priority. Thank you so much for your feedback, our team strives to deliver an excellent experience. we are truly sorry you had to wait longer than expected and will do what it takes next time to help expedite your visit while still maintaining proper service and a thorough safety evaluation after the repairs are completed. please call us with any additional concerns you may have as we do very much value your patronage!

July 17, 2021

Kyle Higgins was our salesman. He was absolutely awesome! Kylle was patient pleasant and efficient. No hard sell.. He even delivered the car. He said “I’m here for you” and he meant it. More

by NANCYSBESARDI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylle Higgins
Jul 20, 2021 -

Bertera Nissan responded

Nancys Besardi, it's experiences like yours that really keep us motivated! And we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

...
113
...