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Bertera Nissan
Auburn, MA
1,430 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Auburn, Massachusetts, the staff at Bertera Nissan will help you find the Nissan vehicle you want. At Bertera Nissan we offer a searchable online inventory of New Nissan cars in Auburn, along with well-maintained used cars by todays' top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for.
For years, the financial staff at Bertera Nissan has offered expert advice for those seeking an affordable Nissan car loan or lease. Our service doesn't just stop there. Auburn customers can come in and take advantage of our knowledgeable Nissan car repair technicians and a fully-stocked inventory of Nissan auto parts.
Whether you are looking for a Nissan, or a pre-owned car or truck, Bertera Nissan is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 569 Oxford St. South. You can also reach Bertera Nissan any time by filling out our contact form or calling us. The entire staff at Bertera Nissan looks forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,430 reviews
August 25, 2021
Dealership is good. In and out in a reasonable amount of time. Friendly staff and sales dept. Decent coffee that's free. Just wish they would replace their plants in the waiting area. time. Friendly staff and sales dept. Decent coffee that's free. Just wish they would replace their plants in the waiting area. More
by SAMMYSOWNER
Verified Customer
August 25, 2021
I have leased two Rogues from Bertera. The process to lease the vehicles and then get them registered and put on the road was a miserable experience. I never heard from the manager about any complaints. lease the vehicles and then get them registered and put on the road was a miserable experience. I never heard from the manager about any complaints. I have had both vehicles serviced at Bertera. The people in the service department have always been courteous, knowledgeable, and friendly. I have always felt welcomed by anyone I interacted with in the department. My questions and or concerns have always been addressed positively and in a timely manner. I do hope the sales department becomes competent in their dealings with customers. More
by Gam
Employees Worked With
August 25, 2021
Service rep was very nice, patient and courteous, and she went to Great lengths to ensure my car issue was resolved as quickly as possible. Additionally, she explained clearly to me the process for repair i went to Great lengths to ensure my car issue was resolved as quickly as possible. Additionally, she explained clearly to me the process for repair including contacting and making use of my warranty on my vehicle. I am very grateful for all these services and wishes to extend a Big Thank You to Ali Callahan for taking care of my needs. I noted however, that the work done my vehicle affected the emissions most probably due to a disconnection of the battery terminals in order to resolve the issue with the grille. I discovered this a few minutes after I picked the car and went for an inspection; the inspection report showed that all tests passed except the emissions..it will have been more welcoming if the technician who worked on my car at Bertera had looked at and advised me of a possible emissions problem since they had the car for about 4 hours. I tried to contact the service rep by phone to inform her about the emissions issue but was unsuccessful. Consequently, I'm not giving a full rating for the service. More
by abdulhammond
August 24, 2021
Quick professional service was provided by Bertera Nissan for my 2018 Nissan Sentra SV. Expectations were met by the professional staff in the service department for my 2018 Nissan Sentra SV. Expectations were met by the professional staff in the service department More
by JOE
Employees Worked With
August 23, 2021
Came in for a simple oil change and the routine check said everything was good. I almost had a heart attack accelerating onto the highway due to this unknown noise. Immediately I pull back into Nissan an said everything was good. I almost had a heart attack accelerating onto the highway due to this unknown noise. Immediately I pull back into Nissan and am told this is how I brought it in. This is incorrect. Your technician broke my muffler flange and would not own up to it. Then you guys want me to pay you $700 to get your mistake fixed? You looked at a young female and said “she won’t know.” What I do know is my car wasn’t blowing out my eardrum when I brought it in, and now it is. Awful service all around. I will go out if my way to make sure Nissan owners do not visit the dealership in Auburn. More
by elyshacautela
Employees Worked With
August 22, 2021
Fantastic service! Everyone was friendly and fixed my car fast. Also everyone was very professional and demonstrated that they wanted to fix the car right the first time. fast. Also everyone was very professional and demonstrated that they wanted to fix the car right the first time. More
by FABRIZIORODRIGUEZ61
Employees Worked With
Other Employees :
John Shaw, Bob Fitzsimmons
August 20, 2021
You guys did an amazing job on my car. Very helpful and nice. I appreciate that. Would definitely use them again. Thank you so much. nice. I appreciate that. Would definitely use them again. Thank you so much. More
by Nataki
Employees Worked With
Other Employees :
John Shaw, Bob Fitzsimmons
August 20, 2021
Bought certified pre-owned. Car only had one set of keys, salesman assured me he would get another pair. Since then I've not been able to get him to respond and I'm told I'll have to pay for a second keys, salesman assured me he would get another pair. Since then I've not been able to get him to respond and I'm told I'll have to pay for a second set. More
by WASTORY
Employees Worked With
Kylle Higgins, John Shaw
August 20, 2021
Experience was great, Parts were ordered, I am expecting remaining work will be done on time and efficiently. Ali was very helpful. Thank you all remaining work will be done on time and efficiently. Ali was very helpful. Thank you all More
by AHMED_ANS
Employees Worked With
Other Employees :
Brianna Metcalf
August 20, 2021
I've been dealing with this dealership for quite a few years, my 4th lease car. Salesman have all been very nice, not pushy which I like. Service is always great for whatever my needs are. I would recomme years, my 4th lease car. Salesman have all been very nice, not pushy which I like. Service is always great for whatever my needs are. I would recommend going there. More
by JUDYSMALL1210
Employees Worked With
