Bertera Nissan
Auburn, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Quick courteous service minimal wait time to check in comfortable and clean waiting area for customer comfortable and clean waiting area for customer More
This is the first time after all these years of working with Nissan that I was disappointed. I got the run around since day one. Lots of promises and mis communication. with Nissan that I was disappointed. I got the run around since day one. Lots of promises and mis communication. More
Everything about the service work getting done was fantastic. What struck me as weird was the old skinny Latino guy with the bad hairpiece that came out when I dropped off my car to ask me what I was fantastic. What struck me as weird was the old skinny Latino guy with the bad hairpiece that came out when I dropped off my car to ask me what I was doing there and verify which car was mine and that I had, in fact, left keys for service. He went on some kind of rant about Trump, immigrants, the withdrawal from Afghanistan after that. Wasn’t sure what the point was. I got the impression the bad hairpiece guy and the two mooks he came out with thought I was someone else. Anyway, a fun story to tell my friends and put on reviews. More
Excellent service and attention to detail. My family has the highest respect for Dennis Plaszewski. the highest respect for Dennis Plaszewski. More
Ever time I go for service the wait time is longer than it should be but last week appointment just for oil change rotation was ridiculous. I waited 2.5 hours and had to get the manager involved to move t it should be but last week appointment just for oil change rotation was ridiculous. I waited 2.5 hours and had to get the manager involved to move things along. Covid-19 was of course the excuse. I said if that was the case I should of been called to reschedule. Also when made the appointment on line I never got a confirmation email and it took me 4 calls to confirm my appointment at the dealership. More
By far the most hassle free car buying experience! The service was excellent and everyone was knowledgeable and helpful. They were very upfront with pricing and there was no haggling to be done even when service was excellent and everyone was knowledgeable and helpful. They were very upfront with pricing and there was no haggling to be done even when it came to trading in my older car. I always dread the process of buying a car but Bertera made me feel extremely comfortable the entire time. Staff was friendly and I enjoyed working with them. More
Great customer service; everyone is very friendly, and they are also very quick with their work. Definitely made a good decision doing business with Bertera Nissan. they are also very quick with their work. Definitely made a good decision doing business with Bertera Nissan. More