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Bertera Nissan

Auburn, MA

4.5
1,430 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Auburn, Massachusetts, the staff at Bertera Nissan will help you find the Nissan vehicle you want. At Bertera Nissan we offer a searchable online inventory of New Nissan cars in Auburn, along with well-maintained used cars by todays' top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for. For years, the financial staff at Bertera Nissan has offered expert advice for those seeking an affordable Nissan car loan or lease. Our service doesn't just stop there. Auburn customers can come in and take advantage of our knowledgeable Nissan car repair technicians and a fully-stocked inventory of Nissan auto parts. Whether you are looking for a Nissan, or a pre-owned car or truck, Bertera Nissan is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 569 Oxford St. South. You can also reach Bertera Nissan any time by filling out our contact form or calling us. The entire staff at Bertera Nissan looks forward to serving you!
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569 Oxford St S

Auburn, MA

01501

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Showing 1,430 reviews

September 15, 2021

Quick courteous service minimal wait time to check in comfortable and clean waiting area for customer More

by pcarpy59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2021 -

Bertera Nissan responded

Hi Pcarpy59, thank you so much for your positive comments about Bertera Nissan, Inc.!

September 14, 2021

Sales person and manager were great to work with. They were able to get me into the car I wanted at a reasonable price. More

by JWALNISTA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Salmon
Sep 16, 2021 -

Bertera Nissan responded

Jwalnista, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

September 14, 2021

My sales rep was Hans, who was great, very friendly and helpful! The price of my car was overpriced, which i did not appreciate More

by RIETA012001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans
Sep 16, 2021 -

Bertera Nissan responded

Rieta012001, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

September 14, 2021

This is the first time after all these years of working with Nissan that I was disappointed. I got the run around since day one. Lots of promises and mis communication. More

by EROD1961
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Thompson
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2021

Everything about the service work getting done was fantastic. What struck me as weird was the old skinny Latino guy with the bad hairpiece that came out when I dropped off my car to ask me what I was More

by J Mann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2021

Excellent service and attention to detail. My family has the highest respect for Dennis Plaszewski. More

by Dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Bertera Nissan responded

Dale, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

September 13, 2021

15 words to express I’m unhappy that’s a lot, but to fulfill the requirement. More

by ANDRELISA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Shaw
September 13, 2021

Ever time I go for service the wait time is longer than it should be but last week appointment just for oil change rotation was ridiculous. I waited 2.5 hours and had to get the manager involved to move t More

by Pa4ts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Plaszewski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
Oct 16, 2021 -

Bertera Nissan responded

Hello, please call our service manager or general manager at 508-832-9611 so we can better assist the situation. Thank you!

September 13, 2021

By far the most hassle free car buying experience! The service was excellent and everyone was knowledgeable and helpful. They were very upfront with pricing and there was no haggling to be done even when More

by Bonnaleef
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Peter Jorgensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Demers, Rich Salmon
Sep 16, 2021 -

Bertera Nissan responded

Hello Bonnaleef, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

September 09, 2021

Great customer service; everyone is very friendly, and they are also very quick with their work. Definitely made a good decision doing business with Bertera Nissan. More

by ibevincent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Bertera Nissan responded

Ibevincent, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for taking the time to leave us this information about your recent visit. Take care!

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