Bertera Nissan Manchester
Manchester, CT
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323 Reviews of Bertera Nissan Manchester
I felt very at ease buying a car from Decormier. Jeff who was my dealer was very friendly and I didn't feel pressured into buying a car which made the experience that much nicer.I also had the pleasure of wo was my dealer was very friendly and I didn't feel pressured into buying a car which made the experience that much nicer.I also had the pleasure of working with Matt Decormier as well who worked with me on every level into getting me a good deal on my Maxima . More
The staff was very professional and friendly. After I purchased the vehicle, and had a minor problem, I brought it back and they resolved the issue quickly. Additionally, they provided me with a loaner purchased the vehicle, and had a minor problem, I brought it back and they resolved the issue quickly. Additionally, they provided me with a loaner vehicle so I may visit a couple of stores in the area while I waited. Additionally my sales representative stayed late to finalize the deal. More
great personal, peoples people.. down to earth. make you feel important , no pressure to buy. they want to help you find a car that you want to drive not a car that you dont want. just over all knows how to feel important , no pressure to buy. they want to help you find a car that you want to drive not a car that you dont want. just over all knows how to talk to people. from the supervisor on down. just everyday people.. More
This is the first car that I have ever bought on my own so I wanted to make sure I did things the right way. After deciding on the car I wanted (Murano) I started to make some calls around to different dea so I wanted to make sure I did things the right way. After deciding on the car I wanted (Murano) I started to make some calls around to different dealerships in the area. I wanted to make sure that I was going to get the best price. Some places I called were not so eager to help, they cant give prices over the phone, or they would hear my voice & give me a rediculously high price (i sound about 12 yrs old on the phone). I stopped into Hoffman in Avon because its close to my house & I stood there for about 15min before anyone even came to talk to me... I was the only one there!! When I finally got to speak to someone he gave me the price that was close to $7000 more the anyone else. I wound up going to DeCormier one day because I had been in the area. I was about to give up doing this on my own & get my dad involved because I felt I wasnt getting great service. That was until I went to DeCormier. I was greeted within minutes of walking through the door. And not even by one of the salesmen but by the sales manager himself!! From that point on everything was smooth sailing. He didnt have the exact car instock (nobody did.. its white with tan leather, 360 package...who wouldnt want that). So, Jody made sure to order one specifically for me. It was going to take a couple of weeks but I was updated as to when it was getting to me periodically. The day I picked it up it was ready to go, I was even helped setting up all of my personal settings (mirrors, blue tooth, etc) When I sat with the business office to fill out my paperwork, pay & register the car, that was just as seemless and pleasant too. I would tell anyone who asks to go there for a car. To me great service speaks volumes! Down the line when I need a new car I will only go back to DeCormier... Thanks for the great service : ) More
Glenn Sawyer worked so well with me. I had a pleasant purchase experience and he made the delivery and sale go so smoothly. He helped me secure a good interest rate, far better than my credit union. This purchase experience and he made the delivery and sale go so smoothly. He helped me secure a good interest rate, far better than my credit union. This is the only dealership I would ever do business with. The sales personnel knew their product and they weren't pushy at all. And they gave me a great trade in value. I will recommend this dealer to all my friends and family. More
Bought my used car there a few months back. It was fast and easy and upfront from the sales person to the sales manager who took time to talk to me directly to the financing part. I continue to get my rout and easy and upfront from the sales person to the sales manager who took time to talk to me directly to the financing part. I continue to get my routine maint. done there and the service dep't is very efficient as well. More
Wea drive to take a look at the Nissans. We'd been talking about a Honda previously. We took a Maxima for a test drive and were very pleasantly surprised about the entire driving experience. It was talking about a Honda previously. We took a Maxima for a test drive and were very pleasantly surprised about the entire driving experience. It was comfortable, and we both felt extremely "right" driving it. We talked with Marlene and Joe about pricing and both were very good about explaining the pricing and fair in the negotiations. While we had not intended on purchasing an extended waranty, we decided to when Eric was willing to negotiate with us on that as well. It was one of the most positive experiences we have ever had purchasing a new car from a dealer. More
We had 2 bad expieriances at 2 other dealer,(hartford and enfield) I called and asked for the manager here and Bill help us out and got us in that same day.My car is finally fixed after 2 other dealers could enfield) I called and asked for the manager here and Bill help us out and got us in that same day.My car is finally fixed after 2 other dealers could not. I wish I went their in the first place More
Excellent dealership and service. Everybody was very Excellent dealership and service. Everybody was very friendly. They made sure I got the car I wanted at a great price I could be comfortable payin Excellent dealership and service. Everybody was very friendly. They made sure I got the car I wanted at a great price I could be comfortable paying. Got an excellent deal on my car and am very satisfied. I Would recommend it to everybody.... More
Service department is horrible. If you think otherwise, just have a chat with them and you will find out. This was the third time I went there and I decided, in future i will never go there... 1st time just have a chat with them and you will find out. This was the third time I went there and I decided, in future i will never go there... 1st time i went there for thermostat problem, it was under company warranty. They were a bit reluctant.... as if why are you coming here... Second time I went for 30K premium servicing.. It was paid service.. I think it was around 550USD. I got good response (since it was paid). But service was not good, my vehicle mileage went down (gas consumption was more) This time I went because of Company recall.. beleive me, it was horrible.. willingly they do not entertain, if you have not purchased vehicle from there. I gave my car in the morning and @3Pm i just called to enquire the status. Can u imagine the answer "Sir what was told to you when you gave your car, I said by end of day, Then please call by end of day, we have lots of work". The only problem I have is.. I live in manchester,CT and Decormier is the only authorised service center there. Now I have decided, next time harte nissan.. even if it is bit far.. its OK. More

