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Bertera Chrysler Jeep Dodge Ram

West Springfield, MA

3.9
492 Reviews

539 Riverdale St.

West Springfield, MA

01089

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Showing 492 reviews

December 16, 2011

This is the 3rd car I have bought from Bertera and as always the overall experience was great. I will continue to recommend Bertera as I have in the past. More

by silverpatriot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Scheehser
December 11, 2011

It was a great experience overall. Dealer was friendly, polite and professional. He clearly explained the SUV features and capabilities. He quickly setup a test drive and participated in it. More

by igor.yazhbin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Palgi, Igor Palgi
December 08, 2011

I would recommend this dealership the service worker is friendly and helped a lot. Also the work done on the vehicle was done well. Also the fact that there is a WiFi network helps me while waiting so i ca More

by smp430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
December 05, 2011

Dan was wonderful. He spoke our language(cut to the chaff). Very knowledgable. Answered all my questions throughly and patiently. Was able to give me the price I expected. I look forward to continued More

by K Spencer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel L. Scheehser
December 01, 2011

My husband and I went to Bertera to look at a car that was advertised in the newspaper. When we arrived, Chris B was quick to come over to us to see how he could help. Unfortunately, after looking into More

by sandydu818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris B.
December 01, 2011

Outstanding responsiveness and follow through by the sales team. All aspects of the customer interaction was positive, did not pressure the sales and several vehicles and options provided. More

by beanman#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris B and Mike K
December 01, 2011

I went to Bertera to look at a 2008 Jeep Wrangler Rubicon that I was interested in purchasing and I was greeted by Chris B. Chris was not pushy and did not try to pressure me into purchasing a vehicle. Chr More

by alex4154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris B.
December 01, 2011

All of the sales men were very friendly. Chris made sure I didn't leave the lot until I had keys n my hand and, he also made sure that I left happy with the sale I had made. I never felt pressured to buy an More

by vburnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Wesley
December 01, 2011

=) Had a very nice sales experience. Very accommodating =) Had a very nice sales experience. Very accommodating and helpful staff at Betera. Nice cars and nice people. I recommend them for sales and servic More

by JOJO312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRIS B
November 30, 2011

Bertera made buying a car a good expierence, They were very friendly and made sure we got what we wanted. Especially the salesman Marlon T. Crenshaw Sr. he did an excellent job and treated us respectfully More

by lacolon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon T. Crenshaw Sr
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