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Bertera Chrysler Jeep Dodge Ram

West Springfield, MA

3.9
492 Reviews

539 Riverdale St.

West Springfield, MA

01089

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Showing 492 reviews

February 17, 2012

This is a TERRIFIC dealership!!!!! I have bought 3 new Jeep Wranglers here as well as having them serviced here. I cannot give them enough accolades!! Marlon Crenshaw in Sales, Gabe the GM, Kathy Bryan More

by SteveComkowycz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Crenshaw, Kathy Bryan, Gabriel Ferreira, Cynthia
February 16, 2012

Everyone is very friendly but the Dealership is chaotic. I would have liked to see a purchasing checklist so that we could follow from beginning to end. More

by michaelk184
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan, Igor, Liz, Kyle, Mike, Igor Palgi
February 15, 2012

I was looking online for a new vehicle because I couldn't afford the payments on my current truck. I always wanted a Jeep Wrangler, and I went down to look around. 3 hours later I drove away in the car I've More

by eekirchner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Wilson, Darryl Wilson
February 14, 2012

Chris was very helpful and friendly, approaching us within minutes of our arrival on the lot. He was knowledgable and enthusiastic, yet not overbearing during our quest for a new Jeep. He also knew wh More

by saf10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bousquet
February 10, 2012

Awesome customer service, we were treated like family. Everyone was very kind, and caring. we were not kept waiting, nor were we ignored. everyone was great. More

by Igor_Bovdyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Palgi, Igor Palgi
February 09, 2012

This is the 3rd car bought from Bertera, 2nd from Monty. We went back specifically to see Monty. Monty knew exactly what we were looking for in an SUV, and pointed us in the right direction. We got into o More

by central150
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monty Geer
February 09, 2012

Went to Bertera when other dealership would not negotiate. I purchased a 2012 Jeep Compass Latitude. This is my 15 th Jeep. LOVE the redesigned vehicle. Rides much better than last and vehicle More

by bsly58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
daniel scheehser
February 08, 2012

Igor was a pleasure to deal with - very upfront and knowledgeable. I got a fantastic price (I drove an over an hour to buy from this dealer). They did not hard sell me on options, extended warranties More

by bhoeppner2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Palgi, Igor Palgi
February 07, 2012

Great expierence overall. Bought brand new Jeep Patriot Limited. Happy with choice of cars. The only negative was that I wish t dealership had more choices of the car I purchased. There was only 1 color op More

by deangelo81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Scheehser
February 07, 2012

Our salesman, Juan, is a young man who is friendly, courteous, and willing to work with us in getting the purchase of a newer used jeep. He did an awesome job and we were very satisfied with the whole More

by ebalardini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
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