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Bertera Chrysler Jeep Dodge Ram

West Springfield, MA

3.9
492 Reviews

539 Riverdale St.

West Springfield, MA

01089

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Showing 492 reviews

February 28, 2012

Everything went well, I used AAA as a source and was glad there were no issue with the pricing. Monty and team did a great job walking me through the process for start to finish. More

by frankjc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monty
February 28, 2012

andrew was a great sales man, he made our experience there wonderful. we had a really bad experience at a another dealership and andrew made our bad taste for dealerships so much better, he was funny ki More

by cjlissa35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
andrew jaikssoon
February 25, 2012

Daniel has excellent customer service skills. He knew a lot about the vehicles i test drove and helped me in making an easy decision on which car to choose. I am enjoying my new ride... More

by joelcolon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel L. Scheehser
February 23, 2012

To Bertera, I am writing to let you know how To Bertera, I am writing to let you know how well we were treated last time we wer in your dealership. I was treated with respect and courtes More

by eric&jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
christopher k. wesley
February 22, 2012

Chris was great to work with, from day 1 he answered all of our questions and really made the effort to find me the perfect car. Although I was open during my first visit and explained that I would not be More

by MollyMcCool
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bousquet
February 21, 2012

I have bought a few used cars but never had a great experince like the one at Bertera. From the moment I walked in the staff was freindly and attentive. Purchasing my jeep was easy. No stress. They More

by ed442
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe (gen manager), Andrew(sales person), Aubrey (finace)
February 21, 2012

norm is a definate assett to your dealership a pleasure to work with hope to deal with him in the futre cynthia is also great to deal with this is my fourth car purchased here and shes been a great help ev More

by bobobo99
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
norm mckinnon
February 21, 2012

My husband and I came in back in October of 2010 because I saw a 2007 Charger online that I just had to have. Our credit wasn't so great, but Chris got us financed with Credit Acceptance, but we had a very More

by LadyNault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Wesley
February 20, 2012

We have bought many cars from dealers before and this dealer is best by far. They were super from the minute I walked in to the minute I walked out! Would highly recommend and sure will buy again! Thank More

by sharon7070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel L. Scheehser
February 17, 2012

I have been using this dealers service dept since Feb 2006 and have always had excellent and friendly service. Most often I have dealt with Rachael Smith who is very outgoing and helpful. I am very con More

by Moosecat1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachael Smith
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