
Bertera Chrysler Jeep Dodge Ram
West Springfield, MA
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Excellent Service with a world-class salesman Ryan was a fantastic salesman. He went above and beyond to listen to exactly what I was looking for in my new car. As it was my first experience pur Ryan was a fantastic salesman. He went above and beyond to listen to exactly what I was looking for in my new car. As it was my first experience purchasing a car on my own, I was hesitant going through the sales process as I know the stereotypes car salesman have. Ryan broke my stereotype. He was attentive, and found me a car that fit exactly what I had on my list without going over my budget. He was concerned with "earning my business" and ensuring that I had a positive experience. Even when I explained to him that I was looking at other places, and would be back to the dealership when I made a final decision, he did not attempt to pressure me into making an immediate purchase. When the time came to make my decision, I chose the Chrysler 200, and Ryan earned my business and ensured that I received the best deal for my vehicle. I was thrilled with the experience and my purchase and would recommend Ryan and Bertera Chrysler!! More
Buying a jeep was a fun and easy experience The salesman was professional easy to work with and very helpful. It was like buying a car with a friend helping you out. Glad I bought my Jeep there. The salesman was professional easy to work with and very helpful. It was like buying a car with a friend helping you out. Glad I bought my Jeep there. More
Very pleasant experience Igor is the best salesman! This is the third car we buy from him and he's been always helpful, pleasant and very professional. He makes the buying a Igor is the best salesman! This is the third car we buy from him and he's been always helpful, pleasant and very professional. He makes the buying a car experience very relaxing. We really appreciate the way he follows through. We would definitely recommend Bertera and Igor! More
I had fun buying a car at Bertera Chrysler. They were great! Very professional and timely. Roberto Martinez also helped me get a great deal! He made sure to work with me to get everything I want They were great! Very professional and timely. Roberto Martinez also helped me get a great deal! He made sure to work with me to get everything I wanted in a new car. I would recommend Bertera Chrysler of West Springfield to all of my friends and colleagues. More
no stress Jimmy made my wife and i feel very comfortable, there was no pressure. After having a couple of bad experiences at other dealers it was refreshing to Jimmy made my wife and i feel very comfortable, there was no pressure. After having a couple of bad experiences at other dealers it was refreshing to have Jimmy work for us. More
The Best Salesman Who Went Above and Beyond! I had the pleasure of working with Ryan Spahl in leasing my new Jeep Cherokee. I usually hate going into car dealerships because we all know how sales I had the pleasure of working with Ryan Spahl in leasing my new Jeep Cherokee. I usually hate going into car dealerships because we all know how salesmen can be at times but Ryan was the complete opposite and really truly helped me get the best deal possible. He went out of his way to get the price down to where I wanted it to be and went back and forth dealing with me not being able to decide what kind of Jeep I wanted. He was with me every step of the way until we sealed the deal and even then he told me to contact him if I had any questions or needed anything in the near future. I would definitely recommend Bertera in W. Springfield but more specifically Ryan...he was great! More
Aim to Please We made the long trip from Cape Cod to Bertera as a result of the Costco Auto Buying Program. We initially spoke with Sheila who sent us a list of th We made the long trip from Cape Cod to Bertera as a result of the Costco Auto Buying Program. We initially spoke with Sheila who sent us a list of the inventory of the style car we were interested in. Based on that list we had picked out a car with the options and color we wanted. David Antico greeted us as we arrived. Unfortunately the car we were interested was no longer available. David literally spent the day with us helping us to find a car we would be happy with. He was always patient and courteous. He took us to other lots they owned to look at and test drive other cars. Once we made a decision on the car and the price, David worked with Chris in finance and our insurance company so that we could purchase the car and register it all in the same day. We were able to drive the car home and not have to make another long trip back from Cape Cod. Thank you. jpw More
Brian is the best! We love our new Durango! Thank you for making it happen! The whole experience at Bertera was awesome! Brian took his time, knew the vehicle well an We love our new Durango! Thank you for making it happen! The whole experience at Bertera was awesome! Brian took his time, knew the vehicle well and was honest. We truly appreciated that. More
excellent I made the long drive from Adams to see about the Costco auto program and it was well worth the effort. The Internet Sales rep Chris was great, he new I made the long drive from Adams to see about the Costco auto program and it was well worth the effort. The Internet Sales rep Chris was great, he new what he was talking about and was very personable and willing to do whatever was needed to make the deal. The financial guy was fast efficient and just all around a pleasure to work with sorry I can't remember his name. Two hours from start to finish all paperwork signed VERY GOOD More
Bob Scag was terrific! I would recommend Beterra and in particular, Bob Scagliarini to everyone. This was by far, the easiest vehicle purchase I have ever made. Absolutely I would recommend Beterra and in particular, Bob Scagliarini to everyone. This was by far, the easiest vehicle purchase I have ever made. Absolutely zero pressure, eager to work with you to get the best possible deal. Chris in finance was extremely accommodating. I traveled from RI, and would do it again! More