
Bertera Chrysler Jeep Dodge Ram
West Springfield, MA
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Highly recommend Berterra Jeep W Spld My wife and I had a great experience at Berterra Jeep in West Spld. Tara (sales rep) came right over to us when we entered the dealership. Asked us wh My wife and I had a great experience at Berterra Jeep in West Spld. Tara (sales rep) came right over to us when we entered the dealership. Asked us what we were looking for and within a few minutes we test driving a Jeep Wrangler. She answered all our questions about the different options it came with and even other options that we could add-on after market so it ended up being Exactly the vehicle wanted. We came back to the dealership she went over all the numbers and different payment options available until we found one that worked for us. The manager (Ryan) gave us the absolute best deal he could possibly give us both with the Wrangler and our trade-in. Beat a previously visited dealership by hundreds even thousands of dollars. Both Tara and Ryan were very professional and pleasant to work with. They were very determined to find the vehicle and the payment plan that worked for us and didn't try to push or pressure us in getting something we didn't want. We were hesitant in going to the dealership in the first place because of a bad experience we had at a previous dealership but we were blown away by the costumer service they provided us. I know where I will be buying my next vehicle. Highly recommend!! More
Very simple, easy communication Darryl Wilson made this car trade in experience very easy. Clearly explaining the process, and taking plenty of time with me so that I left knowing I Darryl Wilson made this car trade in experience very easy. Clearly explaining the process, and taking plenty of time with me so that I left knowing I was comfortable with the vehicle I wanted. More
Couldn't believ it went this easy!! Walked in just to test drive and had the easiest car buying experience ever in 26 years and 7 new car purchases. A deal I couldnt refuse and not a si Walked in just to test drive and had the easiest car buying experience ever in 26 years and 7 new car purchases. A deal I couldnt refuse and not a single "car guy" cheasy line . salesman instantly took me seriously with respect..even though I was dressed in shabby clothing! No BS and a no haggling aggressive deal. No pressure straight forward deal. Super knowledgeable about the product. Never bought a vehicle with so little research on my own but know more about this truck than any car / truck I've bought More
Fantastic! Igor was incredibly helpful, and very efficient with each step of the new car buying process! Although management didn't come across as friendly as Ig Igor was incredibly helpful, and very efficient with each step of the new car buying process! Although management didn't come across as friendly as Igor did, overall the experience was incredible due to Igor's charisma and dedication to his customers. More
Great experience I have used Jim to purchase all my jeeps because of his honesty and expertise. I recommend him to anyone interested in a Jeep All of the staff that I have used Jim to purchase all my jeeps because of his honesty and expertise. I recommend him to anyone interested in a Jeep All of the staff that I have encountered at Bertera, either through sales or service, have been courteous, knowledgeable and efficient. More
Great 👍🏾 I had great experience at Bertera the car sale by smoothly the car salesman was great and all the other employees. I am very happy overall with the ca I had great experience at Bertera the car sale by smoothly the car salesman was great and all the other employees. I am very happy overall with the car that I bought . Thank you so much for your great service.😊👍🏾 More
Great experience Darryl was quick to respond to my email inquiry. He was attentive, knowledgeable all while keeping the sales pressure in check. There was no hassle on Darryl was quick to respond to my email inquiry. He was attentive, knowledgeable all while keeping the sales pressure in check. There was no hassle on my trade and I was pleased with the offer I was given. My experience with the rest of the staff, from the finance department to the person who delivered my vehicle (Peter) was also very positive. More
Outstanding car buying experience! I just want to express how completely happy and impressed I am with your dealership and your sales and finance teams. I've owned more than 35 vehicles I just want to express how completely happy and impressed I am with your dealership and your sales and finance teams. I've owned more than 35 vehicles in my 46 years and have experienced numerous dealerships in multiple states. This was my first transaction in MA and at Bertera. I will recommend your dealership to anybody who will listen here in NY. The ease of the process, the friendliness and courtesy of your sales team and the knowledge and efficiency of the financial process were unparalleled. I would like to personally commend Ryan for his responsiveness and willingness to take care of a good portion of my transaction via email. When I arrived, Darryl and Ryan were both fantastic and made the process quick and relaxing. Susie in finance is awesome. I actually felt bad for not buying the extended warranties and extras because I wanted her to get more credit!! But she wasn't pushy, just knowledgeable and very caring. I am on a strict budget so I had to stick to my guns but she was a breath of fresh air during the entire process. Thanks again to your team! The entire experience has been awesome!! More
Very friendly and accommodating. Very friendly atmosphere. Answered all questions to the best of their ability. The sales man we dealt with Darryl was great and worked with what we co Very friendly atmosphere. Answered all questions to the best of their ability. The sales man we dealt with Darryl was great and worked with what we could afford to best of his ability. I recommend Bertera to anyone looking to buy your next car. More
Great experience!! Great car buying experience!! Igor and Ryan were extremely friendly and transparent! Would definitely reccomend! Car met all of our requirements inc Great car buying experience!! Igor and Ryan were extremely friendly and transparent! Would definitely reccomend! Car met all of our requirements including price!!! We even travelled from Connecticut. More