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Bertera Chevrolet

Palmer, MA

4.7
513 Reviews

1187 Thorndike Street

Palmer, MA

01069

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513 Reviews of Bertera Chevrolet

March 01, 2021

Never buy a car from bertera in palmer or have any service done there! Mechanics are hacks had no idea what they were doing & the service charge was outrageous for doing nothing! Again Never go to th More

by Bigblockchevy84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All service tech.
Mar 05, 2021 -

Bertera Chevrolet responded

We apologize you feel this way. Our dealership prides ourselves on giving our customers the best customer service. If you would like to talk about your experience please call management at 413.284.4155.

February 18, 2021

Very easy to work with. They helped me find a truck within my budget. Everything was ready for when I arrived so the wait time was minimal. More

by IceWolf1616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake
Feb 19, 2021 -

Bertera Chevrolet responded

Thank you for the 5-star rating!

February 11, 2021

Awsome! Fast professional service. Drake was very friendly and professional. We bought a new truck and he went over all the features with the 2 of us separately due to covid More

by Futurebrita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake
Feb 12, 2021 -

Bertera Chevrolet responded

Thank you for this response! Have an awesome day!

January 27, 2021

Very pleased with our experience at Bertera Chevrolet. Jason Brooks is friendly and provided great communication throughout our remote purchase. We love our truck and are happy with the quality service th More

by orosfd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Brooks
Jan 29, 2021 -

Bertera Chevrolet responded

Thank you for the 5-star rating!

January 22, 2021

Easy going stress free great people to work with . Drake helped me out with the buying process and was very knowledgeable and easy to work with and got me what I wanted More

by JW1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake Bucknan
Jan 22, 2021 -

Bertera Chevrolet responded

We're happy to hear you had such a positive experience with our team! Thank you so much for your feedback.

January 21, 2021

Simple and easy. Knew what I wanted, there was no pressure. Dave in service helped connect me to Matt Coppedge in sales who set everything up for my purchase. More

by newchevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Coppedge, David Bonica
Jan 22, 2021 -

Bertera Chevrolet responded

Thank you for the 5-star rating!

January 21, 2021

Great expierence , Jason was very informative and great to work with. There were plenty of vehicles to choose from . Vinny was also was a professional More

by jfran33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Moretti, Jason Brooks
Jan 22, 2021 -

Bertera Chevrolet responded

Thank you for the kind words! Have a great day!

January 21, 2021

This is our second time coming back to see Drake . He was courteous, understanding and helped us find the perfect vehicle. I would highly recommend him to any one looking for a vehicle! Great experience ever More

by Dcadmin@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake Bucknam
Jan 22, 2021 -

Bertera Chevrolet responded

We're happy to hear you had such a positive experience with our team! Thank you so much for your feedback.

December 10, 2020

Excellent Service! Ryan Trease my sales rep did and excellent job and his communication from start to finish was great. Very happy. Also Vinny in finance did an excellent job during the finance part an More

by Cobrabob88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Trease
Dec 11, 2020 -

Bertera Chevrolet responded

We're happy to hear you had such a positive experience with our team! Thank you so much for your feedback.

December 08, 2020

Drake was very knowledgeable. He went over every button with me and made sure I knew what everything did! He was fantastic to work with and I would highly recommend him to anyone that goes to Bertera Chevy More

by 1799root
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake bucknam
Dec 08, 2020 -

Bertera Chevrolet responded

Thank you for the 5-star rating and recommendation!

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