Bert Smith Porsche

Very easy to deal with. I got what I think was a great deal on my trade-in and a great price on the new car. I've owned over 100 cars in my lifetime, so I've traded alot and this is a stand-out dealership deal on my trade-in and a great price on the new car. I've owned over 100 cars in my lifetime, so I've traded alot and this is a stand-out dealership ! More

Always a great experience whether purchasing a new Porsche or having our current model serviced! The dealership valued our time during our recent purchase and worked diligently to streamline the proce Porsche or having our current model serviced! The dealership valued our time during our recent purchase and worked diligently to streamline the process. More

Service department manager Mr. Bill Mr. Mustafa and Porsche technician I do appreciate it Price point compared an individual Porsche service shop and more expense I love to my car and the trailer picki Porsche technician I do appreciate it Price point compared an individual Porsche service shop and more expense I love to my car and the trailer picking up in the lower back More

I have two Porsches serviced at Bert Smith Porsche; a 2017 Macan and a 2010 911S Cabriolet. Bert Smith provides personable and reliable service that keeps me a loyal customer. Here's a shout out to Mo, 2017 Macan and a 2010 911S Cabriolet. Bert Smith provides personable and reliable service that keeps me a loyal customer. Here's a shout out to Mo, Steven, and Bill. More

Service was prompt and polite. Service member listened to me closely and responded with appropriate information and repairs. Attentive service, pleasant waiting area, and my grandson and I enjoyed lookin to me closely and responded with appropriate information and repairs. Attentive service, pleasant waiting area, and my grandson and I enjoyed looking at all the beautiful showroom Porches. More

Service department is honest, reliable and does excellent work. The only place I take my vehicle is to Bill and his outstanding team and we are so happy Bert made Bill service manager ! Well deserved ! work. The only place I take my vehicle is to Bill and his outstanding team and we are so happy Bert made Bill service manager ! Well deserved ! More

As a widow, I dreaded having to buy a new car. Bert Smith Porsche has been absolutely wonderful in every way. It was easy, efficient and fast. Nothing pushy. No unwanted calls. Just gave me time to dec Smith Porsche has been absolutely wonderful in every way. It was easy, efficient and fast. Nothing pushy. No unwanted calls. Just gave me time to decide what was right for me. My sales rep, James Stein, could not have been kinder or more patient. Jerry was wonderful and fast with paperwork and the icing on the cake was Dawn. She went above and beyond in handling paperwork issues with death certificates and the DMV. All absolutely lovely, professional staff. Love the MACAN I chose! More

Service was excellent. I’ am fanatical about servicing my Porsche and highly recommend Bert Smith. Repair was right on time and perfect. I wouldn’t go anywhere else in the Tampa Bay area Porsche and highly recommend Bert Smith. Repair was right on time and perfect. I wouldn’t go anywhere else in the Tampa Bay area More

I had an incredible experience with this dealership. From the moment i arrived, i was looked after by Andre who really helped me and was very honest. I test drove a few vehicles, with zero pressure. I had ti the moment i arrived, i was looked after by Andre who really helped me and was very honest. I test drove a few vehicles, with zero pressure. I had time to look over different cars, discuss options, and really think about my decision. Once i picked out a beautiful Miami Blue 911, the financing manager worked me a great deal. They even took back my BMW mid-way though the lease as part of the transaction, and Steve Phillips at BMW there made this so easy. This was the smoothest car purchase i have ever made, and by far the most fun. The follow up after the purchase has been wonderful too, and I would strongly recommend Bert Smith to anyone looking to get a Porsche or BMW. More

I purchased the Miami Blue 911 4S over the internet and my customer experience has been terrible. I wired money to the dealership on December 16th and they completed the transaction on December 17th. Shi my customer experience has been terrible. I wired money to the dealership on December 16th and they completed the transaction on December 17th. Shipping the car from Florida to Arizona took over sixteen days and car arrived dirty and looked like it went through a rain and mud storm. It's now January 4th, 2021 and I still don't have a title for the car. The dealership failed to return my phone calls and my e-mails. I finally received a call back when I elevated the issue from my sales représentative James to the manger Michael O'Donnell. They claimed that Porsche has the title to my car and it will take another week to receive the title. This was my third Porsche vehicle and the worst customer experience I have ever had. I will never purchase a vehicle from this dealership again. The entire experience was terrible and failed to meet my expectations. I have owned the vehicle for twenty plus days, but I can't legally drive it because I don't have a title to register the vehicle. Why would Porsche sell a car when they knowingly don't have a title for the car? If the dealership would have been honest and communicated the issues I wouldn't have purchased this vehicle. I wanted to purchase another Porsche 911 because of the stellar reputation of the Porsche brand. The sub-standard and unacceptable sales experience will prevent me from purchasing another Porsche vehicle. More