Bert Ogden Nissan

I have bought FOUR Nissans from Bert Odgen in less then a yesr, I personaly love my personal salesman Richard, all I have to do is call him and let him know what I want and he will find it, drive it to my jo yesr, I personaly love my personal salesman Richard, all I have to do is call him and let him know what I want and he will find it, drive it to my job so I can see it and then go back and sign papers and drive off..... I refuse to test drive any of the vehicles befor I sign papers for the simple fact that that since i started dealing with Bert Odgen I have choosen to leave all that in there hands.... Bert Odgen.... DALE GAS and thx for the great Customer Satifaction and we will see u again soon Raul Cid More

I recently purchased my second new Nissan from Richard Acevedo III. I am very impressed with Mr. Acevedo because he is a very upbeat and courteous individual. He always tries his best to understand what Acevedo III. I am very impressed with Mr. Acevedo because he is a very upbeat and courteous individual. He always tries his best to understand what the customer is looking for and makes shopping for a car an easy and enjoyable event. He stays with a customer all during the sales process, the financial process, during the delivery of the automobile. His positive attitude is contagious and this makes the customer feel great. There is nothing negative about this young man, and I can honestly say that if I am ever in the market for another car someday, I hope he is still at this dealership. The lady tha handled my financing I believe was Mrs. Flores and she is also to be commended for doing a great job. Despite the fact that it was late, she was very patient and made sure everything was finished before I walked away. Thank you both for a job well done... Eva Markum More

Great service and delivery. Very impressed and would do business again with this dealership. Very happy with turn around on finding the truck we were looking for and Robert Lucio. business again with this dealership. Very happy with turn around on finding the truck we were looking for and Robert Lucio. More

So glad I can tell you about the success I had buying a car from Bert Ogden Nissan last year. I probably wrote a separate review last year but my Nissan has been a better car than I ever hoped I could hav car from Bert Ogden Nissan last year. I probably wrote a separate review last year but my Nissan has been a better car than I ever hoped I could have. I had driven my previous car close to 100,000 miles and was due a new car. I looked at the Cruise and since my other car was a Malibu, I was ready to buy. It was my husband who said, Let's look at the Nissan. My Nissan is economical, as well as beautiful. It was if I had requested blue tooth, which I didn't; garage door opener, which I didn't; and back up view screen, which I didn't know existed. Through the months I have appreciated my Nissan more and more. Not only did Bert Ogden have a great selection but I also like the American Heart which sits on my back windshield. I LOVE MY NISSAN! I will buy my next car from Bert Ogden again. John Barraza and Frank Gutierrez were so professional and helpful and helped me set up the blue tooth and work the screen. More

My husband and I had our previous vehicle for only 7 months. We then decided that the vehicle that we had purchased was not a vehicle that met the needs of our family. After speaking with different deal months. We then decided that the vehicle that we had purchased was not a vehicle that met the needs of our family. After speaking with different dealerships, we discovered that it was going to be difficult to trade in since we were upside down on our current vehicle. Frustated and tired, we pretty much gave up hope. Well, that was up until we met and spoke with rep. Robert Putty. My husband was there from morning up till late in the evening while I was at work. My husband knew the vehicles that I liked and disliked, so that made it pretty easier for him. By the time I knew it, Mr. Putty was right in my office with my husband for us both to sign all necessary documents for our purchase on our new vehicle. I was shocked and asked my husband is this for real, are you sure? My husband then stated, just sign do not worry everything has already been discussed. We both happily sign and we do not regret our purchase. He also stated to me when we are ready to trade in this vehicle that he is going back to Bert Ogden in the future! Thanks Bert Ogden and Mr Putty! More

My experience with Bert Ogden Mcallen Motors, INC. The My experience with Bert Ogden Mcallen Motors, INC. The thought of purchasing a new vehicle is a horrendous thought alone, especially, in this econo My experience with Bert Ogden Mcallen Motors, INC. The thought of purchasing a new vehicle is a horrendous thought alone, especially, in this economy. The last thing you need is for a car salesman to pressure you, which is the case in most car dealerships, but not at Bert Ogden. My partner and I had set our minds before hand that we would just walk in and LOOK around (key word LOOK). Well, we did look for about twenty minutes when we were introduced to Adriana Salinas, sales representative. The confidence in her shined from head to toe and it assured us that she was knowledgeable about her work. After the test drive she walked us into a cubicle were we started our negotiation. She took everything into consideration and respected us as human beings, which is rare here in the valley. I will not go into further detail, but I will state that the negotiation was intense on both parts (ours and the dealership's). Once we were done with the negotiation she accompanied us to the finance department were we met with Martha Silva Flores. Martha was busy with another client so we were asked to wait in the lobby for a short period of time. As we nervously waited, Mike Castillo presented himself with a bear hugging attitude that quickly calmed us down. He went over some features of the car as well as the different qualities and services they offer. That are awesome, if I may say so myself. As he departed, Martha welcomed us into her office. Her positive energy of optimism and her insight to life is one I wish she could share with the rest of the world. She explained everything to the smallest detail and when we were done it felt like I had just received an accountant certificate. I will not say that my experience was perfect (because no one is perfect), but they were pretty xxxx near it. I now ride in a comfortable car, thanks to them. More

Great customer service. Robert was a nice and very respectful person, and also very funny :) My husband and I had never come to this dealership and as soon as we stepped inside Robert right away went respectful person, and also very funny :) My husband and I had never come to this dealership and as soon as we stepped inside Robert right away went up to us with a smiled and asked if we needed some help.. Thanks a lot to Robert and Bert Ogden for a great experience. More

I am very happy with the great customer service provided by Cyndi Fontenot. Excellent employee who goes above and beyond her duties. I feel she is an important key at bert ogden and a big reason why i purch by Cyndi Fontenot. Excellent employee who goes above and beyond her duties. I feel she is an important key at bert ogden and a big reason why i purchased vehicle. Xavier Perez great salesman who goes out of his way for you. Financing Rick Guajardo very professional and polite. I am happy that although the begining i dealt with joe and benny who need a lot of practice on customer service i ended up working with a great group like cyndi, xavier, and rick who know and treat you with great customer service and professionalism. Thank you Cyndi and Xavier because i know how hard you worked to make sure i was happy! Thats is something people dont forget. More

These employees went beyond to ensure that I was getting a great deal and they really helped my first purchase be a positive and successful one. I am very happy with my new vehicle. They knew exactly what I a great deal and they really helped my first purchase be a positive and successful one. I am very happy with my new vehicle. They knew exactly what I was looking for and did everything possible to ensure I was happy with my purchase. More

In the end of the day i went home with a charcoal grey juke, but my families experience was terrifying. never in my life had i dealt with such a rude, defiant, repulsive, egotistical, man like JORGE SANCH juke, but my families experience was terrifying. never in my life had i dealt with such a rude, defiant, repulsive, egotistical, man like JORGE SANCHEZ, that man should be fired, no matter the situation a customer must not be ridiculed, and this man did just that. I was a hair close to taking a further dramatic step but i didn't only because my son was there who really wanted this car. This man needs to be fired, or properly dealt with, people like him make customers regret walking into those huge, glass doors. Yes i am happy that i was helped by other people who were very nice and understanding, but i'm serious when i say that i am not recommending bert ogden nissan to any of my friends or family until this man is dealt with. Rude, i literally have a different view of Bert Ogden, whoever is reading this if your a customer, avoid this man you wont miss him, if you are the owner fire him really you almost lost a valued customer and lost several to come. More