Bert Ogden Nissan

Courteous and friendly. They worked hard to help me get a new vehicle!!! Yay, Alvaro G. Great sales rep!!!! Extremely helpful and superb customer service 👏 They worked hard to help me get a new vehicle!!! Yay, Alvaro G. Great sales rep!!!! Extremely helpful and superb customer service 👏 More

The key to be the best is to have passion and love what you do. At Bert Ogden Nissan, you would find those. Despite the lack of amenities inside for us as a customers, they are extremly fast and efficient. you do. At Bert Ogden Nissan, you would find those. Despite the lack of amenities inside for us as a customers, they are extremly fast and efficient. Hector Megias made me feel as a member of Bert Ogden Family. This is my second vehicle in less than one year. You can always rely on him. Due of his honesty and great sense of find what´s best for you. Eventhough, they can focus a bit more on customer service by giving us more amenities or something to be more comfortable while we wait. I highly recomeneded. To Supervisors and Managers : please be more thankful with your staff ´cause they are doing their 101% even with the high pressure you guys are putting on them. I feel you are being to hard with employees ´cause believe me... THEY ARE DOING THEIR BEST !! Their best bous you can give it to them... is gratitude. Overall 4.8/5 . Outstanding More

Worst experience , with costumer service and maintance my vehicle its been there for 6 months and they have not fixed it nobody answers our questions and when we asked for a loaner we were told they dont hav vehicle its been there for 6 months and they have not fixed it nobody answers our questions and when we asked for a loaner we were told they dont have anything available , More

Nobody reached out , I never got a call or email. I was wanting to buy cash the car for work traveling nurse but nothing horrible wanting to buy cash the car for work traveling nurse but nothing horrible More

Benito Sanchez is the best sales associate in the valley hands down. Hugo and Benito did a great job with the purchase of my vehicle they made the process so easy. kudos ! hands down. Hugo and Benito did a great job with the purchase of my vehicle they made the process so easy. kudos ! More

Completed online purchase, app, trade-in, and finance app. No customer service followup x 24 hours. I initiated online chat, they chat person/robot asked me 4 times for my name that was already provided. app. No customer service followup x 24 hours. I initiated online chat, they chat person/robot asked me 4 times for my name that was already provided. I requested a sales person to call x 3. This never occurred. More

Bought a 2021 Nissan Rogue Platinum Cement. Service was great. Everything went great and I got the money I wanted on my trade in great. Everything went great and I got the money I wanted on my trade in More

Friendly and very helpful!!!! They wereVery quick to Friendly and very helpful!!!! They were Very quick to bring the unit I walked in to see. Drove it and it was everything I was looking for . Got my 20 Friendly and very helpful!!!! They were Very quick to bring the unit I walked in to see. Drove it and it was everything I was looking for . Got my 2021 Nissan. Sentra and love it Thanks More

They sold me a new 2021 sentra on July 6 2021 with two damages in each the driver and the passenger door. Not even 24 hours of me owning the vehicle I notified the dealer and they told me to visit them. T damages in each the driver and the passenger door. Not even 24 hours of me owning the vehicle I notified the dealer and they told me to visit them. They took the car to the shop ans fixed the pasanger side damage, but told me they were not responsible for the driver seat door damage. The salesman, the manager, nor the director wanted to be responsible. They apologized that I didn't get a walk through when I acquired the vehicle, it was 8 30 PM with heavy rain, and nothing was noticeable at that time. The frustrating thing is that they went ahead and fixed the minor damage, but didn't take responsibility of the other one. More

I’m rating 5 stars ⭐️ strictly based on the spectacular duo who assisted me Benito Sanchez and Hugo Mascorro !!!! Hands down the best sales team in the entire dealership. Benito went above and beyond. They duo who assisted me Benito Sanchez and Hugo Mascorro !!!! Hands down the best sales team in the entire dealership. Benito went above and beyond. They are both an asset to Bert Ogden. More