Bert Ogden Nissan

be very wary of deals made here. make sure all information is in writing. maybe have them copy things as you agree to them as no verbal deals are honored here no matter who makes them. check ou information is in writing. maybe have them copy things as you agree to them as no verbal deals are honored here no matter who makes them. check out better business bureau website for more information. More

Tomas Ochoa, a manager at this location, was rude and extremely unprofessional. After mentioning that I purchased two vehicles at that location, he replied that he did not need my service there and to be extremely unprofessional. After mentioning that I purchased two vehicles at that location, he replied that he did not need my service there and to be sure to spell his name correctly when I made contact with corporation. When I brought in a police officer to take a report of items not received that I had already been charged for, Tomas Ochoa stated that he could not wait to go to court then stated to other empolyees, "They can't touch me" and snickered. When I submitted my customer service survey, for which I was promised a gas fill-up, they asked me for my Spansh version of the survey. Tomas Ochoa finally made me realize why - he stated that the survey had to be a "perfect" survey in order to get teh tank of gas. I believe they intended to fill out the Spanish version and send that one in instead. Bad service, worst people. More