Bert Ogden Nissan

Tomas Ochoa, a manager at this location, was rude and extremely unprofessional. After mentioning that I purchased two vehicles at that location, he replied that he did not need my service there and to be extremely unprofessional. After mentioning that I purchased two vehicles at that location, he replied that he did not need my service there and to be sure to spell his name correctly when I made contact with corporation. When I brought in a police officer to take a report of items not received that I had already been charged for, Tomas Ochoa stated that he could not wait to go to court then stated to other empolyees, "They can't touch me" and snickered. When I submitted my customer service survey, for which I was promised a gas fill-up, they asked me for my Spansh version of the survey. Tomas Ochoa finally made me realize why - he stated that the survey had to be a "perfect" survey in order to get teh tank of gas. I believe they intended to fill out the Spanish version and send that one in instead. Bad service, worst people. More