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Bert Ogden Buick GMC

Edinburg, TX

3.4
52 Reviews

4216 North Expressway 281

Edinburg, TX

78539

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Showing 52 reviews

January 15, 2018

2017 GMA ACADIA First of all I would like to thank Robert Lucio general manger for all his help. Professional of salesmen Juan Hernandez , Joe cruz, Danny Alcantar a More

by Rod, AL 0412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rios , Danny Alcantar, Juan Hernandez
December 15, 2017

Not very personable service I had to bring my truck in for service due to a check engine light. Being from out of state I felt more comfortable bringing it to a dealer for servic More

by BSchulz
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Writer
December 07, 2017

Overall experience The dealership was slow at first no one was really out side walking the yard took half an hour for someone to talk with. But from that point on very t More

by Dsarmiento89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Alcantar, Juan Hernandez
October 26, 2017

Lousy service not helpful nor would explain process. To cha Lousy service not helpful. Nor would he explain why the charge for the battery when it wasn't even 2 yrs old. All he would say was that their policy More

by Iluna
Recommend Dealer
No
Employees Worked With
Danny Vallejo
September 01, 2017

SATISFIED They were very helpful, attentive, and friendly. I loved the experience it was great. Thanks Danny you are an awesome person, I will recommend you to More

by ilse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Vallejo
Sep 11, 2017 -

Bert Ogden Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was helpful, attentive, and friendly! We strive to provide excellent customer service, and we're glad that this was the case for you. We will be sure to pass along your comments to Danny. Thank you for your business and recommendation. We look forward to working with you again! Best, Bert Ogden Buick GMC Team

Sep 11, 2017 -

Bert Ogden Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was helpful, attentive, and friendly! We strive to provide excellent customer service, and we're glad that this was the case for you. We will be sure to pass along your comments to Danny. Thank you for your business and recommendation. We look forward to working with you again! Best, Bert Ogden Buick GMC Team

June 07, 2017

Excellent Service Awesome dealer always helpful with all our SUV's services and sales have never had a problem, Always great customer service in a timely manner and he More

by BlancaR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred De Leon , Luis De Leon
June 07, 2017

Best experience They were very helpful, attentive, and friendly. I loved the experience it was great. They explained everything in detail from the vehicle to the actu More

by Letty Gonzalez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Alcantar, Jose Rodriguez
March 16, 2017

Awful 2 years experience Sad to say, but it's been a disappointment there at Bert Ogden GMC with the my truck that I purchased brand new (GMC Sierra SLT crew cab 2015), so the More

by Lerma30
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ingrid and juan, Oscar Villarreal, Danny Alcantar
June 30, 2016

Still waiting after 3 months Was in car accident on april 1 and after 3 months my truck is still not repaired, no one calls me to keep me updated on status and went i call them th More

by ab24weaver
Recommend Dealer
No
Employees Worked With
Omar
June 01, 2016

Committed to meeting the customer desires I want to post a “Thank You” to Bert Ogden GMC, Mario (Manager) & of course Jacob for the painless car buying experience. There was no pressure from t More

by Sarai Holloway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario & Jacob
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