Bert Ogden Buick GMC

I’m always happy and satisfied of purchasing my vehicles here at this dealership. Excellent service during and after the process of purchase. My salesman Rachid Trad is always available and just a phone ca here at this dealership. Excellent service during and after the process of purchase. My salesman Rachid Trad is always available and just a phone call away if we have questions. This is my third vehicle that I had purchased with him and I couldn’t had asked for more. Thank you Rachid for all your help! More

My appointment was at 8:30 a. m. The office look too busy that I had to wait to get attended . After nearly 2 hours for an oil change , I had specifically said I was also requestin m. The office look too busy that I had to wait to get attended . After nearly 2 hours for an oil change , I had specifically said I was also requesting a tire rotation to which they did not do . It wasn’t until payment was received that I had to inquire if rotation was done and they simple said that the service guys “forgot about it “. Frank the front desk guy was more concerned over trying to up-sale me on an AC filter and air filter to which I did not take . My truck barely even had 15k miles and I understand as per “recommendation “ it’s said to be done every 15k to 30 k miles depending of condition of filters . But c’mon seriously ! Ridiculous. More

Great experience Love my new car! ! Definitely recommend ti all friends and family. The best ! Definitely recommend ti all friends and family. The best More

We enjoyed working with Mr. Marcos Ruiz, who made the entire process 100% seamless. We went on a day that he was off, and he still kept his word and showed up to assist us when Marcos Ruiz, who made the entire process 100% seamless. We went on a day that he was off, and he still kept his word and showed up to assist us when he could have easily handed us off to someone else. He ensured we were taken care of and answered all questions we had. To say he is a hard worker is an understatement; we were blessed to have him as our rep that day, and the Bert Ogden Buick GMC family is fortunate to have him on their team. More

Great sales person, knowledgeable, friendly, overall a great shopping experience . Would highly recommend her and Bert Odgen GMC, keep up the great work great shopping experience . Would highly recommend her and Bert Odgen GMC, keep up the great work More

The service advisor Homero was very helpful he advised me on the services that was being done on my vehicle. The dealership was very intact and on the employee staff members were very nice on the services that was being done on my vehicle. The dealership was very intact and on the employee staff members were very nice More

The service department and the service technicians were very courteous and informative and the service was done promptly very courteous and informative and the service was done promptly More

Great, friendly service. They have always fixed my vehicle right the first time. I am very grateful for their quick lane service opened on Saturday's. They have always fixed my vehicle right the first time. I am very grateful for their quick lane service opened on Saturday's. More

Service Adviser, Homero Pineda was well versed in his job and provided excellent service. Dealership was clean and up to date to include bathrooms. and provided excellent service. Dealership was clean and up to date to include bathrooms. More

Horrible customer service experience from sales person to GM. I spoke with GM Joe Norton and he had horrible customer service which explains why his sales people have the worst customer service i have exper GM. I spoke with GM Joe Norton and he had horrible customer service which explains why his sales people have the worst customer service i have experienced. More