Bernardi Honda of Natick
Natick, MA
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service and service department were very good. I waited for oil change and had an appointment. Since it was only an oil change, I wish it was done faster. To increase business, you may wish to I waited for oil change and had an appointment. Since it was only an oil change, I wish it was done faster. To increase business, you may wish to have separate section just for oil changes which would have you better compete with Jiffy Lube and Valvoline. Otherwise, everything else was very good and courteous. I loved the service printout and will be back! More
Salesman gets 5 stars, very patient and efficient. Dealership needs some work- scheduled to finalize our sale at a particular time…we sat and waited 2 hours only to find we were waiting for a sales Dealership needs some work- scheduled to finalize our sale at a particular time…we sat and waited 2 hours only to find we were waiting for a sales pitch for extended warranties before we were able to sign our paperwork. Our salesman, David, did everything he could to move it along for us. We felt had. More
Staff was very responsive and professional. I was treated with respect and made to feel like I was a very important customer. Bernardi Honda of Natick is there for me. I was treated with respect and made to feel like I was a very important customer. Bernardi Honda of Natick is there for me. More
Excellent communication throughout the last experience and they repaired the car on time! They are thorough and clearly communicate with the customer what needs to be done. They even can show video and se and they repaired the car on time! They are thorough and clearly communicate with the customer what needs to be done. They even can show video and send it to you so you can actually see what they are repairing. More
Ryan was awesome to work with. Bernardi Honda not as good and Honda was the worst. My 3 year old car, out of warranty due to mileage of course had a broken AC conditioner and Honda Bernardi Honda not as good and Honda was the worst. My 3 year old car, out of warranty due to mileage of course had a broken AC conditioner and Honda and Bernardi both thought it was normal so ok for me to foot the repair bill. Crazy. Ryan worked with me and got cost to me down to $300. I am holding against Bernardi and Honda as both should have found a way to cover the entire amount due to such unusual part failure for my particular car. More