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Bernardi Honda of Natick

Natick, MA

4.6
1,647 Reviews

960 Worcester Rd

Natick, MA

01760

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Showing 1,647 reviews

July 13, 2023

exceptional work by Kerry Melo and the services department .>> Very professional, helpful, and friendly Thank you More

by VERACAMARGO2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrey Melo
July 12, 2023

Terrible communication. Delay after delay after delay. Very hard to buy a new car from them. I was given incorrect timelines about ten times from the start. It’s alwa More

by NatickSox
Recommend Dealer
No
Employees Worked With
I don’t want to single out any individual. The current manager is great and very understanding. With that being said it’s been a Terrible
July 12, 2023

Was great until I gave them a check for my car then it seemed like they didn’t care anymore More

by chugs.mimosas_0q
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Wells, Jack Yan
July 12, 2023

Fast service, resolved the issue, and excellent customer service! Awesome….thank you so much for everything! More

by KADION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Najdi
July 11, 2023

So far everyone has been very nice and professional. No issues to date. Extra words for minimum words required. More

by Jitzkowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember who I had but everytime they were nice
July 11, 2023

High labor costs. A b c d e f g h I j k l m More

by KAYLANKK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Sliwinski
July 11, 2023

Michael was very attentive and did his very best to solve the issue going on with my car at very short notice. This was an emergency ! More

by K.OLESKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Forget
July 11, 2023

Very thorough. Very communicative about what they found and suggested be done. Great video to see it in action! 5 star service as always! More

by CARRIEGREGORY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrey Melo
July 11, 2023

My sales person jack was the best … I would rate him a 10 from beginning to end of the purchasing process. I will recommend him to people I know. More

by SANDCASTLE144A
Recommend Dealer
Yes
Employees Worked With
Jack … I apologize that I don’t know his name … he was Asian … best salesman
July 10, 2023

Service representative was very friendly, helpful, knowledgeable and able. The service itself though took 2 more hours than it must have been without warning, feedback, checking if that work for us an More

by HogwartsLegend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Fitzpatrick
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