Bernardi Honda of Natick

Bob McGrath was great! Very responsive and helpful. I think Scott Wells may have been the manager, who I didn’t really deal with. The wait for the finance guy was way to Very responsive and helpful. I think Scott Wells may have been the manager, who I didn’t really deal with. The wait for the finance guy was way too long, considering I had an appointment and wasn’t interested in the extra hard sell spiel! More

Great service and attention to detail. Victor was also very helpful with my technology tutorial 😊 Victor was also very helpful with my technology tutorial 😊 More

Great people , we had a great experience there, they are very helpful. Good job everyone! very helpful. Good job everyone! More

My service tech was excellent but the service department isn’t the same since Bobby left. isn’t the same since Bobby left. More

Very professional. Explains what needs to be and how the work will be accomplished. Works with you to assure you the work is being done correctly and affordable. Explains what needs to be and how the work will be accomplished. Works with you to assure you the work is being done correctly and affordable. More

We like to work with David, very professional and responsible person. He gives us a very reasonable price. responsible person. He gives us a very reasonable price. More

Service was good but when I drove up initially there was a young man standing there but didn’t offer to help in any way. He said hello but that was it and went back to looking at his phone. It would have a young man standing there but didn’t offer to help in any way. He said hello but that was it and went back to looking at his phone. It would have been good if he’d at least said “someone will be Vic with you shortly”. More

Aubrie was amazing 👏🏾 she worked with Scott and David to get my family into a beautiful new car I couldn't thank them enough to get my family into a beautiful new car I couldn't thank them enough More

Dealership has gone down sick since it was bought out a few years ago. The customer service department is not what it used to be. Very disappointed. When I called I was given an estimated time of an hour a few years ago. The customer service department is not what it used to be. Very disappointed. When I called I was given an estimated time of an hour and a half wait for 60,000 mile check but when I got there I realize I already had it done so I just got a oil change and a sticker renewal it took over 2 1/2 hours. More

They were very polite, professional and nice but I had to wait two hours and my service was too expensive so I needed to go elsewhere. Also, fox news was playing in the waiting room, I would have prefered wait two hours and my service was too expensive so I needed to go elsewhere. Also, fox news was playing in the waiting room, I would have prefered a more neutral TV show More