Bernardi Honda of Natick

I ordered several parts for my new Honda. Andrew helped me get the parts I needed and when I had a problem with one of them, he went above and beyond to make sure it was right and that I got a perfect part me get the parts I needed and when I had a problem with one of them, he went above and beyond to make sure it was right and that I got a perfect part as soon as feasibly possible. Their prices were great too! More

There initially was a miscommunication with my service counselor but it was swiftly resolved. I felt that I was valued and cared for as a long time and faithful customer at Bernardi Honda as the service counselor but it was swiftly resolved. I felt that I was valued and cared for as a long time and faithful customer at Bernardi Honda as the service manager personally involved himself to ensure that the matter was settled to my satisfaction. Even with fuel prices sky rocketing, I did not mind paying for the high standards of service. More

I have hated buying cars in the past. The experience was usually always unpleasant. I've driven away with a new vehicle not feeling particularly good about the whole process. NOT ANYMORE. My experience w usually always unpleasant. I've driven away with a new vehicle not feeling particularly good about the whole process. NOT ANYMORE. My experience with Bernardi Honda over the last few weeks was amazing. Truly. It was the first time I bought a car via the internet. I was please with every step along the way including price negotiation of my 2008 Honda CRV-EXL. In particular the salesman I was assigned was the best I've ever had. His name is Tcheilly Nunes and I would suggest him to anyone who wanted to be treated with the upmost respect, courtesy and best customer service. He is amazing and the main reason I'll return to Bernardi when I'm ready to buy another vehicle. More

After getting the run around at Herb Chambers Honda and Honda Village we went to Bernardi Honda. Chambers Honda would not sell us the car at the price that they have in the newspaper. Chambers Honda plays Honda Village we went to Bernardi Honda. Chambers Honda would not sell us the car at the price that they have in the newspaper. Chambers Honda plays games. Honda Village sales people and sales managers are rude and try to hold out on what your trade is worth. I don’t know how they stay in business. We went to Bernardi Honda and they take the time to explain everything to you. They don’t pressure you. When they looked at my trade they came close to what I got from the Kelly Blue Book website. All we were looking for was to be treated good and not lied too. We hope our review saves at least one person from the PAIN we went through to buy a Honda. Go to Bernardi Honda and save yourself all the running around. More

Went to Bernardi Honda for service on my Honda CRV. Matt was helpful in recommending what needed to be done. I needed to stay at the dealership and wait while they did repairs. Bernardi has a place where I was helpful in recommending what needed to be done. I needed to stay at the dealership and wait while they did repairs. Bernardi has a place where I could work and make phone calls. My car was fixed sooner than expected. When it becomes time to buy my next car. I'm going to Bernardi Honda. More

Oil change significantly more expensive than at local places that offer oil changes. Body work is excellent, but also pricey. Friendly service, nice facility. Work done in timely fashion as prom places that offer oil changes. Body work is excellent, but also pricey. Friendly service, nice facility. Work done in timely fashion as promised. There were no major problems with service or the work performed. More

It only needed scheduled factory service, but Bernardi did not attempt to run-up the bill with additional repairs, and the stuck to their initial quote to the penny. Also, this the most pleasant experien did not attempt to run-up the bill with additional repairs, and the stuck to their initial quote to the penny. Also, this the most pleasant experience I have ever had getting my car serviced, with everybody pleasant and helpful, down to the drivers who took me back and forth to the train. I will go back even though it is far from my home. More

I bought my first Honda from Bernardi this past week. Janet was wonderful! She knew how to treat me (never having a Honda before) and took great care in being sure I was happy with the entire purchase. Janet was wonderful! She knew how to treat me (never having a Honda before) and took great care in being sure I was happy with the entire purchase. She made me feel at home and bent over backwards to get me the answers I needed to make my decision and my Financing was easy with Shannon, he didnt use any car terms I wouldn't understand and explained the great benefit of having an extra warranty after mine runs out, he assures me that the Hondas don't break down alot, but I would have coverage if it does. I heard they have a dinner to meet the other staff in Sept. to introduce me to the service team who will help with my services. I rate Bernardi an A+ for all their help in making my car buying experience excellent! Thanks Janet! More

Every time I have dealt with the Service department, my experience has always been positive. They are friendly, explain what they are doing in detail and follow up quickly. Thank you. OK, having to be experience has always been positive. They are friendly, explain what they are doing in detail and follow up quickly. Thank you. OK, having to be descriptive and using at least 250 characters for comments is pretty stupid. More