Bernardi Honda of Natick

I was very impressed by my experience with Bernardi Honda. I went in there to lease a new vehicle (2009 Honda Accord). I typically can't stand car dealerships so I went in there expecting a pushy sal Honda. I went in there to lease a new vehicle (2009 Honda Accord). I typically can't stand car dealerships so I went in there expecting a pushy salesman and unbending finance team. Instead, they took care of me and helped me find something that I could afford and that worked for my budget. I went in ready to fight and left feeling great about the experience. I'd recommend anyone to give Bernardi Honda a shot. I can't speak for all of their sales people, but I know that Mark Singh was great to work with. More

Dealer could have provided better discounts I Dealer could have provided better discounts I experienced some problems with the car in the initial period itself Otherwise dealer is good in explan Dealer could have provided better discounts I experienced some problems with the car in the initial period itself Otherwise dealer is good in explaning details of the car, features, test rides and financing options Also their team was customer friendly More

I had a speedy, informative oil change and inspection sticker services performed. I was treated extremely well. The dealership always informs me of the next services needed to be done. Price was very sticker services performed. I was treated extremely well. The dealership always informs me of the next services needed to be done. Price was very resonable. Routine maintenance is always a pleasure with Bernardi Honda! More

Jonathan did a great job getting what I exactly wanted. He is very knowledgeable, friendly, and does his best to accommodate your needs. I highly recommend him and appreciate his hard work. All the other e He is very knowledgeable, friendly, and does his best to accommodate your needs. I highly recommend him and appreciate his hard work. All the other employees were also very friendly. Great customer cervices!! Thanks! More

After going to another dealership the day prior, I was frustrated with the process and was content in keeping my car due to poor customer service there. After speaking to Bruce Gibson and being honest and frustrated with the process and was content in keeping my car due to poor customer service there. After speaking to Bruce Gibson and being honest and upfront he truly wanted my business and made an appointment the next day. He set me up with Jeff Pappas who made the whole experience more worthwhile, they were fair and honest. I got the price as requested and gave me good value for my trade. For customer service I rate them top notch, all employees are friendly, even if they are not dealing with you. I highly recommend especially if you want to be treated fair and well. Regards, John Kuettner More

Bobby was friendly, helpful, knowledgeable. Couldn't ask for more. Bernardi employees are always great to deal with on the phone too. They had a special which gave me a free one-day rental with the servic for more. Bernardi employees are always great to deal with on the phone too. They had a special which gave me a free one-day rental with the service of over $300, so my time was well used. Overall, no problems, which is a pleasure. More

We attended the Bernardi Honda workshop. We were hesitant about going because we thought it was going to be a sales pitch. It turned out to be a very educational get together. The sit down dinner was awesome about going because we thought it was going to be a sales pitch. It turned out to be a very educational get together. The sit down dinner was awesome. This was very well done and we did find out a few things about our Ridgeline that we didn’t know. My family has bought 3 cars from Bernardi over the years and we are big Bernardi fans. As a suggestion you should give a little history of Bernardi Honda. Thank you. Peter Doolin. More

If you want to buy a Honda GO to Bernardi Honda. I have been shopping for a Honda Civic. Right now the Civic is in demand. I went to 2 other dealers and they add all kinds of unwanted accessories to the ca been shopping for a Honda Civic. Right now the Civic is in demand. I went to 2 other dealers and they add all kinds of unwanted accessories to the car so you have to pay more. My saleman Mike Perry was great. No lieing or other car salesman bullshit. I bought my car from Mike Perry and Bernardi Honda because they are low pressure and I got to buy what I wanted. No useless accessories that I didn't want. If you are looking to buy a Honda GO TO BERNARDI! More

I just sent in a report on Bernardi Honda. I forgot to say that if you want to get accessories for your Honda DON'T BUY them at ANY DEALER. Go to BernardiParts.com They have a link on the www.DealRater.co say that if you want to get accessories for your Honda DON'T BUY them at ANY DEALER. Go to BernardiParts.com They have a link on the www.DealRater.com Honda USA page. All the prices are WAY LOWER than at ANY dealer. Don't over pay! I hope this helps you and saves you $$$$$ More

Recently, I had an unpleasant experience at Bernardi Honda that was resolved to my satisfaction. I was told that I needed a huge amount of work done on my aging car. This was my problem, not Bernardi's. Honda that was resolved to my satisfaction. I was told that I needed a huge amount of work done on my aging car. This was my problem, not Bernardi's. The service rep did not push me to do more work then was affordable and took the time to prioritize the work so I knew what really should be done first. He even suggested some more affordable alternatives. The problem was when I wandered over to the sales side to browse the used cars. I felt as if I was treated disrespectfully by an individual sales person. The experience left me feeling uncomfortable about the whole place. Since this incident I spoke to Mark Saraceno, the service manager, about my negative experience with the sales department and some concerns I had with the service side. He seemed genuinely concerned that I would be unhappy with my experience at Bernardi and vowed to take action to make sure that future interactions with this dealership were more pleasant. I do believe that the service department at Bernardi is run with integrity. Additionally, after talking to Mark twice and hearing how he handled my concerns, I suspect that the incident on the sales side of Bernardi was not the norm. I really appreciate that my complaints were not brushed off and that the folks at Bernardi really wanted to use my experience as an opportunity to improve their customers' experience. More