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Bernardi Honda of Natick

Natick, MA

4.5
1,653 Reviews

960 Worcester Rd

Natick, MA

01760

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Showing 1,653 reviews

October 02, 2008

Very helpful polite didn't push the sale courteous -would buy a car here again. Car was excellent, salesman was polite and to the point. He spoke truthfully about the product and wouldn't push the sale. W More

by waltermarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Singh
Oct 03, 2008 -

Bernardi Honda of Natick responded

Waltermarie -- Thank you for your comments about your sales experience at Bernardi Honda and our salesperson Mark Singh. It gratifying to hear we met your expectations. Our sales team strives to provide outstanding service with every client. I will pass along your kind words along with my congratulations for a job well done to Mark. Thanks again for your message, and thank you for your business. – Joel Richards, General Manager.

October 02, 2008

Good evening: I wrote a review on Janet Whelan and Jon Good evening: I wrote a review on Janet Whelan and Jon Kent on how wonderful they were to me while I was purchasing a new car. I just want to se More

by DebbieD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Whelan & Jon Kent
Oct 03, 2008 -

Bernardi Honda of Natick responded

Debbie – Yes, we did receive your review. :-) Again, thank you for your feedback. – Joel Richards, General Manager.

October 01, 2008

I was very impressed by my experience with Bernardi Honda. I went in there to lease a new vehicle (2009 Honda Accord). I typically can't stand car dealerships so I went in there expecting a pushy sal More

by vegita2283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Singh
Oct 01, 2008 -

Bernardi Honda of Natick responded

Vegita2283 – Congratulations, and thank you for purchasing your new Honda from Bernardi Honda. We appreciate your business and kind comments. – Joel Richards, General Manager.

October 01, 2008

Dealer could have provided better discounts I Dealer could have provided better discounts I experienced some problems with the car in the initial period itself Otherwise dealer is good in explan More

by dhugg9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Singh
Oct 03, 2008 -

Bernardi Honda of Natick responded

dhugg9 – First I would like to thank you for purchasing your Honda at Bernardi Honda! Welcome to our dealership! I want to apologize to you for having a problem with your Honda when you first received it. I realize that even the slightest problem can tarnish the experience of getting a new car! It sounds like everything is running OK now? It’s good to see that Mark did a good job going over the features of your Honda. At Bernardi Honda we strive to provide outstanding service. We attempt to be as competitive with our pricing without reducing our benefits. Thank you for your candid feedback – Joel Richards, General Manager.

September 30, 2008

I had a speedy, informative oil change and inspection sticker services performed. I was treated extremely well. The dealership always informs me of the next services needed to be done. Price was very More

by Maryellen Grassby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Auchterlonie
Oct 01, 2008 -

Bernardi Honda of Natick responded

Maryellen – At Bernardi Honda, we believe great service is about building relationships. We want to be your Honda dealer for life and hope that the services we provided will keep you coming back for years to come. Thank you for your business. – Joel Richards, General Manager.

September 29, 2008

Jonathan did a great job getting what I exactly wanted. He is very knowledgeable, friendly, and does his best to accommodate your needs. I highly recommend him and appreciate his hard work. All the other e More

by ymt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan McGilvray
Oct 01, 2008 -

Bernardi Honda of Natick responded

Ymt -- Thank you for purchasing your new Honda at Bernardi Honda and for taking the time to share your wonderful comments regarding Jon McGilvray. We feel fortunate to have team members like this who are committed to providing excellent customer service. I will make sure he receives the recognition he deserves along with a special thanks on your behalf. – Joel Richards, General Manager.

September 22, 2008

After going to another dealership the day prior, I was frustrated with the process and was content in keeping my car due to poor customer service there. After speaking to Bruce Gibson and being honest and More

by johnnykuettner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Gibson, Jeff Pappas
Sep 23, 2008 -

Bernardi Honda of Natick responded

Mr. Kuettner -- I want to thank you for giving Bernardi Honda the opportunity to assist you with the purchase of your new Honda CRV and to welcome you to the Bernardi family! We feel fortunate to have employees like Bruce Gibson and Jeff Pappas who are committed to providing excellent customer service. At Bernardi Honda, we believe great service is about building long term relationships. We want to be your Honda dealer for life and hope that experiences like this one will keep you coming back for years to come. – Joel Richards, General Manager.

September 19, 2008

Bobby was friendly, helpful, knowledgeable. Couldn't ask for more. Bernardi employees are always great to deal with on the phone too. They had a special which gave me a free one-day rental with the servic More

by rachel's honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby
Sep 23, 2008 -

Bernardi Honda of Natick responded

Rachel – Thank you for your feedback about recent visit to Bernardi Honda Service Department. I will pass your kudos onto Bobby Gazza and the rest of our Service Team. We appreciate your business – Joel Richards, General Manager.

September 14, 2008

We attended the Bernardi Honda workshop. We were hesitant about going because we thought it was going to be a sales pitch. It turned out to be a very educational get together. The sit down dinner was awesome More

by PDoolin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Very employee that we dealt with.
Sep 15, 2008 -

Bernardi Honda of Natick responded

Mr. Doolin – Thank you for being a “3” time customer of Bernardi Honda. I’m glad you enjoyed yourself at our Honda Owner Workshop. I know we have fun putting it on. Our intention for these workshops is to inform and educate our customers of features, benefits, and maintenance on their Hondas to keep them running problem free for years. I like your suggestion of offering a little history about Bernardi Honda during the workshop. Thank again for attending and for your feedback. – Joel Richards, General Manager.

September 13, 2008

If you want to buy a Honda GO to Bernardi Honda. I have been shopping for a Honda Civic. Right now the Civic is in demand. I went to 2 other dealers and they add all kinds of unwanted accessories to the ca More

by 08civicbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Perry
Sep 15, 2008 -

Bernardi Honda of Natick responded

08CivicBuyer - Thank you for taking the time to post about your buying experiences at Bernardi Honda and our Salesperson, Mike Perry. It is satisfying to hear that we have met your expectations. I will pass along your kind words to Mike and acknowledge him for a job well done. Thank you for you business. – Joel Richards, General Manager.

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