Bernardi Honda of Natick
Natick, MA
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So I decided it was time to buy my little sister a little gift. A car for her to drive around instead borrowing everybody else's. I decided on a Fit. I dealt with Mohammad and this was the best experience I gift. A car for her to drive around instead borrowing everybody else's. I decided on a Fit. I dealt with Mohammad and this was the best experience I had at any dealership. No pressure and no games. Straight forward, honest and friendly. With other dealerships I felt like prey being hunted, but this was something totally unexpected. Hayden was also a very nice guy to deal with. Overall very happy with the purchase and experience at Bernardi. Definitely will come back here even though other dealerships are closer to proximity to where I live. More
I like Mr. Mohammed Ali too much, cannot live without him since he know the car business more than any one else. Good communciation, easy to understand my concern and help me in lease of Honda 2009 Accord ca since he know the car business more than any one else. Good communciation, easy to understand my concern and help me in lease of Honda 2009 Accord car. First time I bought car honda civic in 1996 then again in 2001 then again in 2006 now finally in 2009. Many of my families members and circle of friend really interst in him for car consultants. Other because of my hearing impairments very easy to communicate in the national language and english too. More
I purchased two (2) Honda's from this dealer in the last year and had one serviced there. The experience on buying was perfect. I asked for the best deal, he came back with a fair offer, I countered, he d year and had one serviced there. The experience on buying was perfect. I asked for the best deal, he came back with a fair offer, I countered, he dropped to my best price. Painless, which is why I purchased another one from there. The service experience was excellent. I have owned BMW's and Audi's in the past; then I had a family. The service (repair) was comparable. So much so it was surprising -- as I was not expecting excellent service. Highly recommend. More
Denis and Scott and the accessory sales person (Sasha ?) we're great to deal with. This is my second car from Denis. A real pro. The business office (some guy Dave) tried to sell me an inflated price exte we're great to deal with. This is my second car from Denis. A real pro. The business office (some guy Dave) tried to sell me an inflated price extended warranty when it was available on the web (from Bernardi) at a much lower price. I realize he's just doing his job but I would hate to see some elderly person or someone trying to make ends meet get stuck paying top dollar for this. I went back in for my inspection sticker and they got me in and out fast so I have to rate service a thumbs up also. More
To Whom it May Concern; I had the pleasure of being in To Whom it May Concern; I had the pleasure of being in your store on February. At that time I had the opportunity to be services by of your associ To Whom it May Concern; I had the pleasure of being in your store on February. At that time I had the opportunity to be services by of your associate one Josh mcclaskey who was most curtious and helpful. he delivered an outstanding service. Joshua was very polite and took the time to deliver a great servuce. I really felt like he cared about my business. It takes a special company to foster that kind of work ethic in a customer service rep that handles well their customers.I would like to sincerely thank you and your dealership for the way you respect your customers and go the extra mile. Again, thank you so much for your help and advice. I look forward to doing business with you again. Sincerely, Sara More
Great service by the Bernardi sales team! our Honda sales peson, Dennis Swift was tremendous: very knowledgble about Honda cars, and very helpful without being pushy, a real professional, and a pleasu sales peson, Dennis Swift was tremendous: very knowledgble about Honda cars, and very helpful without being pushy, a real professional, and a pleasure to work with. The entire Bernardi sales and support team was fabulous. My wife and I rate our sales experience as outstanding. Our sales person Dennis Swift and Sales manager Jeff Keast was also great. We were 100% satisfied with our first Honda purchase, and it was simply great. Dennis and Jeff were absolutely professional and remarkably helpful! We would rate this experience tops! Our new Honda was ready as promised, and it looked fabulous! GREAT EXPERIENCE! We can't thank the sales team enough! More
I have used them for service for the last 8 years, and gotten great service. They are bit expensive than others, but they are HONEST. They do what they say, unlike others who would just check e gotten great service. They are bit expensive than others, but they are HONEST. They do what they say, unlike others who would just check everything on the list, but not necessarily do all. More
Excellent customer service and knowledge of the cars that they sell. I just bought my second car at Bernardi and they are friendly, knowledgeable and very helpful throughout the entire buying process! I woul they sell. I just bought my second car at Bernardi and they are friendly, knowledgeable and very helpful throughout the entire buying process! I would highly recommend this dealership to anyone! More
My wife and I were trying to decide whether to purchase a certified pre-owned car or just to go with a new one. We were lucky to get such a customer service friendly salesman like Amir to help us through the certified pre-owned car or just to go with a new one. We were lucky to get such a customer service friendly salesman like Amir to help us through the process. My wife wasn't sure what she wanted exactly, but did know it needed to be a new body CRV. At that time Bernardi didn't have any 07's available, but Amir made it a point to get a couple for us to look at even though we weren't commited to going used. This past Sunday Kim and I decided commit to purchasing and went with a new one. I'm sure the sales staff works on a buddy system to assist those who are off for the day to help individuals not miss a sale, but Amir insisted on coming in to help us out and that to me is way above the call of duty. I would highly recommend going to Bernardi for a new vehicle and we look forward to doing business with Bernardi and Amir in the future. Thank you for finding and retaining such a professional staff. More
I wanted to trade-in my old vehicle for a used Honda Civic, I had the best possible experience at Bernardi with their star sales man Mohammed, who made us feel at home and took us through the decision m Civic, I had the best possible experience at Bernardi with their star sales man Mohammed, who made us feel at home and took us through the decision making / delivery process without a hiccup. All the best to him and the dealership, keep up the great work guys. More