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Bernardi Honda of Natick

Natick, MA

4.6
1,651 Reviews

960 Worcester Rd

Natick, MA

01760

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Showing 1,651 reviews

June 15, 2009

So I decided it was time to buy my little sister a little gift. A car for her to drive around instead borrowing everybody else's. I decided on a Fit. I dealt with Mohammad and this was the best experience I More

by chosenone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad and Hayden
Jun 22, 2009 -

Bernardi Honda of Natick responded

Chosenone – Wow that was a great thing to do for your sister. I am very impressed by what you did. I want to thank you for purchasing at Bernardi Honda and for the wonderful comments about your sales experience. Joel Richards, General Manager.

June 13, 2009

I like Mr. Mohammed Ali too much, cannot live without him since he know the car business more than any one else. Good communciation, easy to understand my concern and help me in lease of Honda 2009 Accord ca More

by kmh71957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Ali
Jun 22, 2009 -

Bernardi Honda of Natick responded

Kmh71957 - We feel fortunate to have associates like Mohammed Ali who are committed to providing excellent customer service. I will make sure Mo receives the recognition he deserves along with a special thanks on your behalf. I’m sure it will make his day. Congratulations on getting another new Honda! I know you are going to love the 2009 Accord. Thank you for your business. – Joel Richards, General Manager.

June 10, 2009

I purchased two (2) Honda's from this dealer in the last year and had one serviced there. The experience on buying was perfect. I asked for the best deal, he came back with a fair offer, I countered, he d More

by NewtonMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert and David
Jun 15, 2009 -

Bernardi Honda of Natick responded

NewtonMA - Thank you for the outstanding comments about your experience at Bernardi Honda. It is flattering to hear that our staff is providing a high level of customer service. I am especially pleased to know that you have dealt with our sales and service departments and have been treated professionally, fairly and with expedience on each occasion. I will pass along your comments to Robert Gazza and David Auchterlione along with my personal congratulations for a job well done. Thanks again for comments, and thank you for your business. – Joel Richards, General Manager.

June 09, 2009

Denis and Scott and the accessory sales person (Sasha ?) we're great to deal with. This is my second car from Denis. A real pro. The business office (some guy Dave) tried to sell me an inflated price exte More

by mark_honda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Swift, Scott Wells
Jun 15, 2009 -

Bernardi Honda of Natick responded

Mark_Honda – At Bernardi Honda we feel fortunate to have associates like Denis Swift who are committed to providing exceptional customer service. You are correct Denis is a true professional. All of us at Bernardi Honda appreciate your business, and your satisfaction is our top priority. Honda Care agreements that are sold at BernardiWarrany.com don’t come with the money back policy if the policy isn’t used. Again, thank you for your business. – Joel Richards, General Manager.

June 08, 2009

To Whom it May Concern; I had the pleasure of being in To Whom it May Concern; I had the pleasure of being in your store on February. At that time I had the opportunity to be services by of your associ More

by sara13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh mcclaskey
Jun 09, 2009 -

Bernardi Honda of Natick responded

Sara13 - Thank you for taking the time to share your wonderful comments regarding Joshua McClaskey. We feel fortunate to have staff like this that is committed to providing great customer service. I will make sure he receives the recognition he deserves along with a special thanks on your behalf. I’m sure it will make his day. Again, thank you for your business. – Joel Richards, General Manager.

June 03, 2009

Great service by the Bernardi sales team! our Honda sales peson, Dennis Swift was tremendous: very knowledgble about Honda cars, and very helpful without being pushy, a real professional, and a pleasu More

by scraggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Swift
Jun 09, 2009 -

Bernardi Honda of Natick responded

Scraggy – At Bernardi Honda, we believe great service is about building relationships. We want to be your automotive dealer for life and hope that experiences like the one Denis Swift provided will keep you coming back for years to come. Denis truly is a great person. All of us at Bernardi Honda want to thank you and your wife for choosing Bernardi Honda as your Honda dealer. – Joel Richards, General Manager.

June 02, 2009

I have used them for service for the last 8 years, and gotten great service. They are bit expensive than others, but they are HONEST. They do what they say, unlike others who would just check e More

by anilg14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gazza
Jun 09, 2009 -

Bernardi Honda of Natick responded

Anilg14 – Thank you for servicing your Honda with us. We value your comments and appreciate your business. I also want you to know that Bernardi Honda is very sensitive to the economic conditions. Our Service Manager, Mark Saraceno frequently monitors pricing and does market based shopping to ensure that our prices are competitive. Bernardi Honda puts a lot of resources into training and our service facilities to ensure we fix your Honda correctly and does it on the first visit. We also know that we must have aggressive pricing on repairs to help in keep customers coming back. Please feel free to contact Mark or myself directly if you feel a particular repair price is out of line. Your feedback is important. Again, thank you for your loyalty to Bernardi Honda. – Joel Richards, General Manager.

May 31, 2009

Excellent customer service and knowledge of the cars that they sell. I just bought my second car at Bernardi and they are friendly, knowledgeable and very helpful throughout the entire buying process! I woul More

by mkabair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pacheco, Scott Wells
Jun 09, 2009 -

Bernardi Honda of Natick responded

Mkabair - Thank you for wonderful comments about your experience at Bernardi Honda. It is gratifying to hear from our customers especially repeat customers like you that our staff is providing a high level of customer service. All of us at Bernardi Honda appreciate your business. – Joel Richards, General Manager.

May 27, 2009

My wife and I were trying to decide whether to purchase a certified pre-owned car or just to go with a new one. We were lucky to get such a customer service friendly salesman like Amir to help us through the More

by bharr921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Sabet
Jun 09, 2009 -

Bernardi Honda of Natick responded

Bharr921 - Thank you for your wonderful comments about your recent experience at Bernardi Honda. It is always gratifying to hear from our customer when our staff has provided outstanding service and exceeded your expectations. This is what we strive for with every transaction, and is central to our philosophy, "Bernardi for Now.... Bernardi for Life." I will pass along your kind words to Amir Sabet, along with my own personal congratulations for a job well done. Thanks again for comments, and thank you for your business. – Joel Richards, General Manager.

May 23, 2009

I wanted to trade-in my old vehicle for a used Honda Civic, I had the best possible experience at Bernardi with their star sales man Mohammed, who made us feel at home and took us through the decision m More

by vikramsopori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Ali
May 25, 2009 -

Bernardi Honda of Natick responded

Vikramsopori - Thank you for taking the time to share your wonderful comments regarding Mohammed Ali. We feel fortunate to have associates like this who are committed to providing excellent customer service. I will make sure he receives the recognition he deserves along with a special thanks on your behalf. I’m sure it will make his day. At Bernardi Honda, we believe great service is about building relationships. We want to be your automotive dealer for life and hope that experiences like the one Mohammed provided will keep you coming back for years to come. – Joel Richards, General Manager.

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