Bernardi Honda of Natick
Natick, MA
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Ajusting my rating due to follow up multiple times buy Dealer. Willingness to make good. This shows us a Dealer who will be there for you the next service visit and make sure all required documentation an Dealer. Willingness to make good. This shows us a Dealer who will be there for you the next service visit and make sure all required documentation and service will be performed. I will return to Bernardi Honda for all my future service work. This rating is an adjustment to my previous rating. More
We bought a Civic from Bernardi, and greatly appreciated our salesman, Mohammad. He was very respectful towards us, even during some tough price negotiations. He was patient and honest in his approach to se our salesman, Mohammad. He was very respectful towards us, even during some tough price negotiations. He was patient and honest in his approach to selling. There was some give and take but we left Bernardi with a good deal so we are happy with the experience. More
I really enjoyed my service experience at Honda Bernardi in Natick. I took advantage of their courtesy shuttle service and met an amazing gentleman who was respectful and inquisitive. We were driving in poo in Natick. I took advantage of their courtesy shuttle service and met an amazing gentleman who was respectful and inquisitive. We were driving in poor weather and he knew a short cut that saved about 30 minutes of traffic time by utilizing back roads. While I thought the charge for service was a bit high for what basically amounts to an oil change (7,500 mile svc), I took advantage of web discount coupons and a free car wash offering so it made the higher price more acceptable. They quoted a price, did the work in a timely manner and called me before the noon dealine that we had mutually agreed on. The charge was in line with the price quote. The shop was clean, the agents dressed smartly, and I was treated with respect. I had a miserable purchasing experience at Boch Honda in Norwood after the representative in Natick inspired me to purchase on Odyssey instead of a Sienna. I did get an aggressive price from them that Bernardi at the time couldn't match. I felt badly that we couldn't buy at Berardi but I always knew that for service I would have my work done at Bernardi. After this experience I will return to Bernardi for follow up service. Bernardi for now..Bernardi for life!!! Jeff Miller 781-264-2387 More
I ordered a list of parts for my vehicle from this website that other websites compete highly for prices being that the parts fr my vehicle (Honda S2000) are more rare to find than others. One of website that other websites compete highly for prices being that the parts fr my vehicle (Honda S2000) are more rare to find than others. One of my parts I received was wrong but by Quick email response times and great customer service, this is being corrected. This is a great dealer in my opinion. More
I ordered a list of parts for my vehicle from this website that other websites compete highly for prices being that the parts fr my vehicle (Honda S2000) are more rare to find than others. One of website that other websites compete highly for prices being that the parts fr my vehicle (Honda S2000) are more rare to find than others. One of my parts I received was wrong but by Quick email response times and great customer service, this is being corrected. This is a great dealer in my opinion. More
Went in at the end of November and dealt with Mohammad. The civic I intended to take for a test drive had been sold, but Mohammad provided us a list of the available cars. After taking a car I selected ou The civic I intended to take for a test drive had been sold, but Mohammad provided us a list of the available cars. After taking a car I selected out for a test drive we started talking about purchasing the vehicle. Mohammad was very professional and wasn't pushy. Ended up purchasing the car that night and dealing with George for financing. Overall it was a great, professional experience. More
I brought the car in for routine maintenance - everyone I dealt with was friendly and cooperative I've been bringing my cars back for service since mid-1990s without problems. The staff have always been re dealt with was friendly and cooperative I've been bringing my cars back for service since mid-1990s without problems. The staff have always been respectful and courteous. Shuttle service was great when I needed it. More
We had a great experience with Bernardi Honda and with Muhammad Ali (salesperson), start to finish. We had spent much time comparison-shopping at many dealerships and private sales as well, and we found t Muhammad Ali (salesperson), start to finish. We had spent much time comparison-shopping at many dealerships and private sales as well, and we found that the price we got for a CERTIFIED vehicle was superior to any other. Also, we consider ourselves aggressive negotiators and felt that we received a good deal across the board. We recently bought another vehicle at BOCH and found that their customer service was inferior to Bernardi's, and that BOCH's prices were higher. Muhammad Ali was very attentive and assisted us with our specific requests. We highly recommend you consider this dealership. More
Service is good. Recommended service schedule does not Service is good. Recommended service schedule does not match the recommended service schedule in the cars owner's manual...the dealer's schedule is s Service is good. Recommended service schedule does not match the recommended service schedule in the cars owner's manual...the dealer's schedule is shorter!!! Customer Service friendly, cooperative and very knowlegable. Cost was high, but cost to service a Honda automoble, I have found is high in all Honda dealers. More
Car was brought in for 20K service. No alignment sheet with stats given at time of pick up. Car was pulling right before alignment and still had some pull to right after. When having alignment with my oth with stats given at time of pick up. Car was pulling right before alignment and still had some pull to right after. When having alignment with my other vehicle(not Honda), they furnish me a sheet with before and after alignment to show correction made. All Bernardi Honda give you is a block checked alignment was performed. More