Bernardi Honda of Natick

I had an excellent experience purchasing a certified pre-owned car from Bernardi Honda of Natick MA. This was due almost entirely to Denis Swift, the sales consultant who worked with me to select a mod pre-owned car from Bernardi Honda of Natick MA. This was due almost entirely to Denis Swift, the sales consultant who worked with me to select a model and choose a car. Denis is a mature, very experienced sales consultant, who has vast knowledge of the Honda product line, and impeccable manners and style. His attitude is to find the right car for the buyer, not just make a sale. With Denis I test drove a Honda Civic and a Honda Accord. When I discovered that a new Civic was too cramped and uncomfortable for me, and that a new Accord was beyond my price point, Denis suggested a pre-owned Honda. We looked at several pre-owned Hondas on the lot, but I wanted to shop an additional make before proceeding with considering a pre-owned. Once I had decided that the Accord was my choice of car, I went to the Bernardi web-site and found several vehicles that seemed to fall within my age/mileage/price range. I went back to the dealership and test drove my first choice car with Denis. I liked the car, and Denis pulled the documentation that showed how the car had been prepped to qualify as certified, and explained to me the work that had been done so that I could feel comfortable with the purchase. Denis also took me on a tour of the dealership, including a trek through the service area where there are lots of service bays and actively working technicians, and explained service hours, procedures, etc. Once the purchase price was negotiated, the process was simple and quick. A short meeting with the business manager to discuss financing, a quick closing (give them the money), and then pick up the car, inspected, licensed, clean and ready to go at the time promised. This is an impressive dealership: big, clean, lots of people doing lots of work, lots of cars on the lot. I heartily recommend this dealership, but make sure you ask for Denis Swift! More

I bought my Honda Pilot from Bernardi with Mike Moushon as my salesperson a few weeks ago. The dealership didn't have the Pilot I wanted and Mike ended up driving to Vermont to get mine. Like any salespers as my salesperson a few weeks ago. The dealership didn't have the Pilot I wanted and Mike ended up driving to Vermont to get mine. Like any salesperson Mike wanted to sell me a car but he didn't pressure me and worked diligently to get the car that was right for me. Mike is a straight shooter and I would readily recommend working with him if you are interested in a new Honda. This is my fourth Honda from Bernardi and I've been happy with both the sales and service for each one we've owned. More

I got my new Odyssey EX-Res at Bernardi. It's my second car I got from them. They have a slogan "Bernardi for Now Bernardi for Life" - kind of cheesy I though but that's exactly how it's working for me so car I got from them. They have a slogan "Bernardi for Now Bernardi for Life" - kind of cheesy I though but that's exactly how it's working for me so far :) Not only I got a great price but entire experience was very pleasant, honest and stress free. My Sales person was Michael Moushon - extremely easy to deal with, knows everything there is to know about Honda cars and very professional. Also dealt with their sales and financial manager - also a very good experience. More

The reason for my review is because I was looking at many different car options and I liked the Honda Crosstour but was also interested in other cars. Mike Moushon's followed up was second to none. He kept t different car options and I liked the Honda Crosstour but was also interested in other cars. Mike Moushon's followed up was second to none. He kept telling me that he would find a way to get me in this car at a price I felt was competitive. I have owned a sales company for 27 years and I would be proud to have him on my team ! Honda has a great salesperson here ! Bruce Masucci More

Muhammed was very friendly and professional. He clearly knows everything there is to know about Hondas from his 18 years of experience. I first went in to look at a 15 year-old used car, and from the very knows everything there is to know about Hondas from his 18 years of experience. I first went in to look at a 15 year-old used car, and from the very beginning I was treated the same as if I was shopping for a new car. Everyone at Bernardi was friendly and pleasant. They also cleaned up a few minor rust patches on the car for free. More

Muhammad Al1 was my service rep - Mo for short - and he assisted me through every phase of the sale (trade-in) and purchase process with a high degree of professionalism. I recommend Bernardi and Mo highly assisted me through every phase of the sale (trade-in) and purchase process with a high degree of professionalism. I recommend Bernardi and Mo highly for their thoughtful and considered approach. More

I gave Bernardi Honda a great view due to the following reasons: convenient hours (after 5:30 PM), comfortable waiting area, quick service-time and professional, very friendly service people. Friendly se reasons: convenient hours (after 5:30 PM), comfortable waiting area, quick service-time and professional, very friendly service people. Friendly service includes driving directly into the service area/garage and being greeted and instructed on where/which service rep to see. Barbara Sullivan More

Mo Ali is an excllent sales person. He listened to us and cared about about our auto needs. He was attentive and ensured that the sales process went smoothly. This was our second car that we bought from and cared about about our auto needs. He was attentive and ensured that the sales process went smoothly. This was our second car that we bought from Mo, and we would highly recommend him to anyone looking to buy a Honda, or for that matter any new car. More

Service completed quickly and correctly. I have only Service completed quickly and correctly. I have only *one* complaint: can we get the management to stop requiring its employees to say "Bernardi fo Service completed quickly and correctly. I have only *one* complaint: can we get the management to stop requiring its employees to say "Bernardi for now, Bernardi for life" every time they answer the phone? It really wears thin pretty quickly. Also, for the proprietors of dealerrater.com: what's with the 250 word minimum on reviews? That is an annoying and unproductive requirement. The first sentence I wrote above -- 42 characters -- was all I needed to tell you *why* I gave the dealership the rating I did. More

My Review of Bernardi Honda: I really enjoyed my service My Review of Bernardi Honda: I really enjoyed my service experience at Honda Bernardi in Natick. I took advantage of their courtesy shuttle service a My Review of Bernardi Honda: I really enjoyed my service experience at Honda Bernardi in Natick. I took advantage of their courtesy shuttle service and met an amazing gentleman who was respectful and inquisitive. We were driving in poor weather and he knew a short cut that saved about 30 minutes of traffic time by utilizing back roads. While I thought the charge for service was a bit high for what basically amounts to an oil change (7,500 mile svc), I took advantage of web discount coupons and a free car wash offering so it made the higher price more acceptable. They quoted a price, did the work in a timely manner and called me before the noon dealine that we had mutually agreed on. The charge was in line with the price quote. The shop was clean, the agents dressed smartly, and I was treated with respect. I had a miserable purchasing experience at Boch Honda in Norwood after the representative in Natick inspired me to purchase on Odyssey instead of a Sienna. I did get an aggressive price from them that Bernardi at the time couldn't match. I felt badly that we couldn't buy at Berardi but I always knew that for service I would have my work done at Bernardi. After this experience I will return to Bernardi for follow up service. Bernardi for now..Bernardi for life Shailesh Patel More