Bernardi Honda of Natick
Natick, MA
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This is the third time I have bought a car from this dealer. All three times my salesman was Dennis Swift. I will definately return here for my next car, and will work with Dennis again. I think that sa dealer. All three times my salesman was Dennis Swift. I will definately return here for my next car, and will work with Dennis again. I think that says it all. Customer loyaly like this must be earned, and Bernardi has earned it. I also have all of my service performed at the dealership as well. Always reliable, on time and for the quoted price. More
The people I have dealt with at Bernardi have been very professional and go the extra mile to make their customers happy! I look forward to many years of good service and appreciate all of their efforts t professional and go the extra mile to make their customers happy! I look forward to many years of good service and appreciate all of their efforts to make this car-buying experience a positive one! More
This was a wonderful car experinece. We came in response to an advertisement. This was a no pressure environment. We told the salesperson what we were looking for, he showed us some vehicles and about 2 h to an advertisement. This was a no pressure environment. We told the salesperson what we were looking for, he showed us some vehicles and about 2 hours later we drove off the lot with our new car - signed, sealed and delivered. There was no overselling or trying to push us into something we were not interested in. The salesperson understood exactly what our needs and desires were - and met them all. There was no pressure, the salesperson did whatever he could to make us feel comfortable and the transaction went very smoothly. More
When my 17 year old Honda Civic died last November, I dreaded having to look for a new car. I was afraid I'd have to deal with pushy, high-pressure, auctioneer-paced salesmen. I was, therefore, pleasantl dreaded having to look for a new car. I was afraid I'd have to deal with pushy, high-pressure, auctioneer-paced salesmen. I was, therefore, pleasantly surprised by salesman Steve Dionis at Bernardi Honda. Steve was calm, patient, personable, and knowledgeable about the different Honda vehicles. He gave me the impression that he was more concerned with my finding the right car to suit my needs than with anything else. For example, I was infatuated with the metallic orange Jet in the Bernardi lot that day, being largely wowed by the color. Steve explained that the Honda Jet was a newer design than the Civic and that the Civic had therefore had many more years to evolve--many more years in which the automobile engineers could iron out the design kinks, so to speak. It was a line of reasoning that made sense to me and helped restore to me a sense of proper priorities. Moreover, when there was some sort of problem regarding getting our new license plates and registration in order, Steve kindly went out of his way to drive the new car directly to our home in Needham, so that we would not have to wait to receive the car. We appreciated his thoughtfulness and his “going the extra mile” (more like ten miles!) to deliver our car to us in a timely fashion. Since then, I've been enjoying driving my new black Honda Civic, which gets good gas mileage--I fill it up once every two weeks--and which is a reliable, safe, and rather sexy mode of transportation. More
I purchased my first Honda Accord from Bernardi in 1984. I keep returning because of the service, friendly environment and professional treatment they give me. What sets them apart from other dealers is the I keep returning because of the service, friendly environment and professional treatment they give me. What sets them apart from other dealers is the lack of pushing to close the deal "now". They are very patient and want to help you find the right car for you. I never felt under pressure to close the deal. A Bernardi "for life customer". Russ More
My car died at a gas station across the street. After getting it jump started, I called to see if they could squeeze me in to take a look at the battery & starter system. They said to come by, and askin getting it jump started, I called to see if they could squeeze me in to take a look at the battery & starter system. They said to come by, and asking a couple questions about the car's history over the phone, determined I was due for service anyway. They took the car right away, and their driver was able to take me to work and pick me up when the car was finished. They replaced the battery which was the cause of the original issue, and it's been running fine since. My only criticism is that they neglected to reset the oil life meter in the dash (oil change was part of the service they performed), but I figured that out myself. Overall, a great experience and they made sure my car problems did not interfere with my day. More
from the very moment we walked in we were treated with respect and no noncence genuine caring about our needs. the staff there were also the best of any of the other dealers we visited. everyone there gav respect and no noncence genuine caring about our needs. the staff there were also the best of any of the other dealers we visited. everyone there gave us the truth based on our knowledge and they were very organized and efficient. the best dealer we ever delt with in our 35 years of car buying. sincerely ks and td More
This is my first new car and the people at Bernardi just made it EASY and friendly. They gave me a price they honored the price and there were no games what so ever they never tried to take advantage of my made it EASY and friendly. They gave me a price they honored the price and there were no games what so ever they never tried to take advantage of my gender and treated me with the same respect as anyone else. I explained my time constraints because I was finishing up school exams etc and they had my car ready and got me out the door with time to spare. Everything was PERFECT from start to finish Bernardi for life is starting to make a lot of sense and it was worth driving a few extra miles in order to get the Bernardi treatment. I would suggest to anyone interested in saving time money and aggravation go to Bernardi first. One last thing on our way to play the NCAA's Womens Lacrosse Tournament I rec'd a text message from you guessed it my "new friends" at Bernardi wishing us good luck in the game. Thanks again Bernardi and Tim. More
I really wasn't looking forward to the process of buying a used car, but Jay and everyone at Bernardi Honda made it as stress-free as possible, with a minimum of sales-talk B.S. Jay even picked me up from a used car, but Jay and everyone at Bernardi Honda made it as stress-free as possible, with a minimum of sales-talk B.S. Jay even picked me up from the T station when I needed a ride to the dealership. More
Peter Nannery is the most professional salesman I have ever worked with. He's honest about what he can do for you in terms of price, and he does everything in his power to meet your financial goal. He's i ever worked with. He's honest about what he can do for you in terms of price, and he does everything in his power to meet your financial goal. He's incredibly friendly but not in an overbearing, typical salesman way, and he truly seems to care about his customers. The financer, David, is equally professional. He must have made ten phone calls on our behalf to assure us that we had proper insurance coverage before we drove off with our new car (something we should have checked for ourselves). A delight to work with. I would definitely shop again at Bernardi Honda. What a bright, comfortable, accommodating atmosphere. I almost wish I could go back tomorrow just to hang out with the awesome salespeople! More