Back

Bernardi Honda of Natick

Natick, MA

4.6
1,651 Reviews

960 Worcester Rd

Natick, MA

01760

Directions

By Type

Showing 1,651 reviews

June 06, 2010

This is the third time I have bought a car from this dealer. All three times my salesman was Dennis Swift. I will definately return here for my next car, and will work with Dennis again. I think that sa More

by ahsacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Swift
Jun 29, 2010 -

Bernardi Honda of Natick responded

Ahsacher - Congratulations on your third Honda and thank you for comments about your recent sales experience at Bernardi Honda. It is always enjoyable to hear from our customers when our staff has provided outstanding service and exceeded your expectations. This is what we strive for with every transaction, and is central to our philosophy, "Bernardi for Now.... Bernardi for Life." I will pass along your kind words to Denis Swift along with my own personal congrats for a job well done. Thanks again for choosing Bernardi Honda as your Honda dealer! – Joel Richards, General Manager.

June 02, 2010

The people I have dealt with at Bernardi have been very professional and go the extra mile to make their customers happy! I look forward to many years of good service and appreciate all of their efforts t More

by jsalkind
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Denis Swift Rick Voss
Jun 29, 2010 -

Bernardi Honda of Natick responded

Jsalkind - At Bernardi Honda we make every effort to have a comfortable atmosphere, where you will be treated with honesty and respect. We realize that you have a choice when it comes to choosing a place to purchase a Honda. Thank you for allowing us to help you. We appreciate your business. – Joel Richards, General Manager.

June 01, 2010

This was a wonderful car experinece. We came in response to an advertisement. This was a no pressure environment. We told the salesperson what we were looking for, he showed us some vehicles and about 2 h More

by faverman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3
Jun 29, 2010 -

Bernardi Honda of Natick responded

Faverman - Thank you for your comments regarding your recent sales experience at Bernardi Honda. It is always important to hear from our customers, whether they are praising our service or noting a problem, but it is especially rewarding to hear about a job well done. Thank you again for your comments and thank you for your business. – Joel Richards, General Manager.

June 01, 2010

When my 17 year old Honda Civic died last November, I dreaded having to look for a new car. I was afraid I'd have to deal with pushy, high-pressure, auctioneer-paced salesmen. I was, therefore, pleasantl More

by Ellen A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Dionis
Jun 29, 2010 -

Bernardi Honda of Natick responded

Ellen - It is great that our sales team was able to make your purchase of your new Honda a positive experience. Shopping and purchasing a new car should leave you with a great feeling about what vehicle you selected and the dealership you select. It has certainly been our pleasure serving you. At Bernardi Honda we strive to have a relaxed atmosphere, where you will be treated with honesty and respect. Thank you for your business. – Joel Richards, General Manager.

May 26, 2010

I purchased my first Honda Accord from Bernardi in 1984. I keep returning because of the service, friendly environment and professional treatment they give me. What sets them apart from other dealers is the More

by Bucko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
5
May 26, 2010 -

Bernardi Honda of Natick responded

Bucko - Thank you and all of us at Bernardi Honda appreciate feedback from our long-time customers. Its customer’s like you that make our day! During 1984 we were across the street in a smaller building now occupied by Bernardi Audi. You one of our core customers that witnessed us grow from a Honda motorcycle dealer to what we are today. Thanks again for your message, and thank you for your business. – Joel Richards, General Manager.

May 25, 2010

My car died at a gas station across the street. After getting it jump started, I called to see if they could squeeze me in to take a look at the battery & starter system. They said to come by, and askin More

by weinerm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hendricks
May 26, 2010 -

Bernardi Honda of Natick responded

Weinerm – Thank you for your feedback about your visit with our service department. I’m glad that we were able to correct the problem with your battery but want to apologize for not resetting the dash light. I will inform Mark Saraceno, Service Manager about the oversight. Thank you for your business. – Joel Richards, General Manager.

May 25, 2010

from the very moment we walked in we were treated with respect and no noncence genuine caring about our needs. the staff there were also the best of any of the other dealers we visited. everyone there gav More

by ks and td
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john dwyer/josh mc clusky/scott wells
May 26, 2010 -

Bernardi Honda of Natick responded

May 26, 2010 -

Bernardi Honda of Natick responded

KS & TD - Thank you for taking the time to share your fantastic comments regarding your at Bernardi Honda. We are privileged to have associates like John Dwyer, Josh McClaskey, and Scott Wells that are committed to providing excellent customer service. At Bernardi Honda, we believe great service is about building relationships. We want to be your automotive dealer for life. Again, thank you. – Joel Richards, General Manager.

May 24, 2010

This is my first new car and the people at Bernardi just made it EASY and friendly. They gave me a price they honored the price and there were no games what so ever they never tried to take advantage of my More

by BearLax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McGilvray
May 26, 2010 -

Bernardi Honda of Natick responded

BearLax – Congratulations on the purchase of your first new car. Again, welcome to the family at Bernardi Honda. I’m hoping the Lacrosse tournament went well too to make it a perfect day!! Again, thank you. – Joel Richards, General Manager.

May 24, 2010

I really wasn't looking forward to the process of buying a used car, but Jay and everyone at Bernardi Honda made it as stress-free as possible, with a minimum of sales-talk B.S. Jay even picked me up from More

by BostonHondaDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Grey, Manny Rodrigues
May 26, 2010 -

Bernardi Honda of Natick responded

BostonHondaDriver - Thank you for wonderful comments about your sales experience at Bernardi Honda. Buying a car is supposed to be stress-free and we try to make it easy. All of us at Bernardi Honda appreciate your business. – Joel Richards, General Manager.

May 24, 2010

Peter Nannery is the most professional salesman I have ever worked with. He's honest about what he can do for you in terms of price, and he does everything in his power to meet your financial goal. He's i More

by bstrauss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Nannery, David finance guy
May 26, 2010 -

Bernardi Honda of Natick responded

BStrauss - We make every effort to have the sales processes go smoothly. Purchasing a new vehicle should leave you with a great feeling about your Honda and about the dealership that you choose. Thank you for your message and thank you for your business. – Joel Richards, General Manager.

...
135
...