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Bernardi Honda of Natick

Natick, MA

4.6
1,651 Reviews

960 Worcester Rd

Natick, MA

01760

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Showing 1,651 reviews

June 24, 2010

After getting degraded, deceived and what not by Herb Chambers Boston, I ended up here which made my job pretty easier. Right from the point Miche started showing us the cars and convincing me to go for More

by satish123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Moushon, Sasha, Dave
Jun 29, 2010 -

Bernardi Honda of Natick responded

Satish123 - It is rewarding to hear that our sales staff was able to turn your purchase of a new Honda into a positive experience, especially after a bad start at a different Honda dealer. Shopping and purchasing a new car should leave you with a great feeling about what vehicle you selected and the dealership you chose. The entire sales team is great. Dave does have a lot of energy and does want the best for his customers. It has certainly been our pleasure assisting you with your new vehicle. Thank you for your business. – Joel Richards, General Manager.

June 24, 2010

If you are looking for a Honda, then Bernardi is a great place to visit. On my car search I went to many different dealerships and worked with different car salesmen - it was a lot of the same old high pres More

by mg2239
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Tittle
Jun 29, 2010 -

Bernardi Honda of Natick responded

MG2239 - I want to thank you for taking the time to write about your recent Sales experience at Bernardi Honda. The treatment you encountered with Sara Tittle is what our customers have been experiencing over the years. Bernardi Honda was Massachusetts only 2009 Honda President Award Winner. We want you to know that you and your family have a “friend in the business”. Thank you for your business. – Joel Richards, General Manager. – Joel Richards, General Manager.

June 24, 2010

Michael Moushon was a great salesperson, not too pushy, but very helpful. Had a much better attitude than any of the previous dealers I had gone to. It was very busy the day we were there but he gave us More

by Anitawolf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2-3
Jun 29, 2010 -

Bernardi Honda of Natick responded

AnitaWolf – Thank you for choosing Bernardi Honda as your Honda dealer. I want to apologize for the time it took you to get in to meet with our Business Manager. We are constantly changing and improving on the wait times to get the paperwork finished. Thank you for your feedback. – Joel Richards, General Manager.

June 17, 2010

No pressure sales. Cars easy to look at. Told them what we were looking for and they came through. We bought a used car. We will be coming back to buy a new car. Sales man was very helpful. He took the tim More

by ttwintwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
muhammed ali
Jun 29, 2010 -

Bernardi Honda of Natick responded

Ttwintwo – Here at Bernardi Honda we make every effort to have a relaxed atmosphere, where you will be treated with honesty and respect. We realize that you have a choice when it comes to choosing a place to purchase a Honda. Thank you for allowing us to help you. We appreciate your business. – Joel Richards, General Manager.

June 16, 2010

This is the fifth car I have bought from Denis Swift and This is the fifth car I have bought from Denis Swift and the 7th Honda I have bought at Bernardi Honda. My last car lasted 10 years and 191K miles. More

by Pha1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Swift
Jun 29, 2010 -

Bernardi Honda of Natick responded

Mr. Harris – I can not begin to tell you how many repeat customers just like you Denis Swift has. Denis is committed to providing exceptional customer service with each and every customer. I am serious when I say that I feel honored to have the privilege of working with him. All of us at Bernardi Honda appreciate your business and again thank you for choosing Bernardi Honda. – Joel Richards, General Manager.

June 16, 2010

This was my second time going to Bernardi Honda for a new car. I returned because my first experience was so great and I knew they would take excellent care of me. They answered all of my questions and gave More

by clopez412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pacheco, Scott Wells
Jun 29, 2010 -

Bernardi Honda of Natick responded

Clopez412 - Thank you for your feedback about your experience at Bernardi Honda. It is great to hear from our customers especially repeat customers like you that our team is providing a high level of customer service. This is what we strive for with every customer and every transaction, and is central to our way of life, "Bernardi for Now.... Bernardi for Life." Thank you! – Joel Richards, General Manager.

June 11, 2010

I literally could not be happier with my experience at Bernardi. Josh McClaskey went out of his way to help me with everything and answer all my questions thoroughly. I am currently a Sergeant in the Ma More

by nhasenfus69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh McClaskey
Jun 29, 2010 -

Bernardi Honda of Natick responded

Mr. Hasenfus – All of us at Bernardi Honda want to thank you for your service to this country! Congratulations on your new Honda. Thank you for your comments about Josh. We appreciate your business and “ALL” you do for us. – Joel Richards, General Manager.

June 08, 2010

This was our first experience with Bernardi Honda, and we were pleasantly surprised with the lack of "pushiness" on behalf of the sales staff. Although new, our salesperson, Sara Tittle was wonderful. She More

by jenhix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Tittle, Sasha and others
Jun 29, 2010 -

Bernardi Honda of Natick responded

Jenhix – Congratulations and thank you for your purchase and welcome to Bernardi Honda’s family of customers. At Bernardi Honda we attempt to reach out and treat each customer as if they were a family member. I will pass on to Sara and Sasha your comments and congratulate them on a job; in your case jobs well done. Please be on the lookout for an invitation to our next Honda Owner’s Workshop. We know you’ll learn even more about your new Honda and Bernardi Honda. Oh, and dinner is provided too! Hope to see you there! – Joel Richards, General Manager.

June 08, 2010

I stoped at Bernardi to get an idea of what cars might be in my price range, and decide how much a month I would have to make payments for. Alex was very friendly and Dan was more than helpful when it came More

by PapaBear85x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex and Dan
Jun 29, 2010 -

Bernardi Honda of Natick responded

PapaBear85x - Customers such as you are a pleasure! All of us at Bernardi Honda want to thank you for purchasing your Honda with us. – Joel Richards, General Manager.

June 07, 2010

Great experiences. I was working with another sales Great experiences. I was working with another sales person, but he was not there that day. I went to look for a new car, but found a used one at th More

by ycao8201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Ali
Jun 29, 2010 -

Bernardi Honda of Natick responded

Ycao8201 - It has been our pleasure helping you with your selection of your vehicle. All of us at Bernardi Honda appreciate your kind comments and business. Thank you! -- Joel Richards, General Manager.

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