Bernardi Honda of Natick

I bought my 2010 Civic from Bernardi back in March. I went in knowing exactly what I wanted and exactly what I wanted to pay. I got what I wanted after a couple of hours of negotiating and it was a prett went in knowing exactly what I wanted and exactly what I wanted to pay. I got what I wanted after a couple of hours of negotiating and it was a pretty good car buying experience. The only thing I didn't like is that I didn't speak to a sales manager at all. Kevin had to run back and forth at least 20 times. I still bring my vehicle there for service and will continue to. Overall I'd say it was a great experience. More

Our overall experience was great. The only real issues we had was with the license plates. We were never given the option to transfer our old plates to the new car until it was too late, they just assume we had was with the license plates. We were never given the option to transfer our old plates to the new car until it was too late, they just assumed we wanted new plates, which was not necessarily the case. And also the salesman didn't make it clear that we had to call the RMV to cancel the old plates, we didn't know that we had to do that because we have always transferred plates in the past and we assumed the dealer took care of this. We found out otherwise when we got our new insurance quote the next week. More

Bernardi gave the best price and made the whole experience relaxed and enjoyable. I felt they were professional and true to their word. I had no issues and only good things to say about purchasin experience relaxed and enjoyable. I felt they were professional and true to their word. I had no issues and only good things to say about purchasing my Honda Odyssey at Bernardi Honda. I would recommend this dealer to anyone considering a Honda. More

I leased Honda Pilot from Bernardi Honda in 2006 and was looking to trade that in for a new lease. I also needed either a new or used car for my daughter. My lease was about to expire and Derrick had calle looking to trade that in for a new lease. I also needed either a new or used car for my daughter. My lease was about to expire and Derrick had called a few times to ask if he could assist with the trade in, so I went to see him. He was most helpful in guiding me toward a solution that both worked and was affordable for me. I ended up buying my 2006 Pilot and leasing a new 2010 Civic EX. The solution was perfect! Derrick was out the day I came to finalize the deal and Mo stepped in to assist. He was very friendly and helpful, despite the fact he would not be compensated for the deal. Jamon (JC) was quick to explain my financing options and get a good rate on a loan for the lease buyout (I know because I did some rate checking myself before signing with Honda). Being an existing customer for the last 4 years, I have dealt with both the Service and Sales side of Bernardi Honda and can say from experience that everything has been consistently exceptional!! In fact, the car I had before the Pilot was from Wellesley Toyota. I loved my 4Runner would've liked to get a new one or upgrade to a Sequoia, but I could not stand the people or the service. They were consistently haughty and unfriendly. They did nothing to make me feel like I was a valued customer. Bernardi Honda kept my business (which has since doubled) simply because of their positive attitude and great service. Thank you guys! More

I recently decided to buy a new car. I returned to Bernardi Honda based on past experience - I'd purchased new cars from Bernardi twice before. I was very pleased with the service I received from Mich Bernardi Honda based on past experience - I'd purchased new cars from Bernardi twice before. I was very pleased with the service I received from Michael Moushan. He was attentive, knowledgable, friendly and respectful of my time. I enjoyed working with him and would not hesitate to recommend both Bernardi Honda and Michael Moushan to anyone in the market for a new car. More

Overall a great experience! John was very friendly and knowledgeable. Every part of the sale was smooth, I never felt pressured but was informed every step of the way. I had been to three dealers before knowledgeable. Every part of the sale was smooth, I never felt pressured but was informed every step of the way. I had been to three dealers before coming to Bernardi (one was even a Honda dealership) and I guess I really saved the best for last. I will always start my car search at Bernardi and highly recommend Bernardi to anyone in need of a new or used car. More

I liked Mike Moshaun's professionalism and tone in his overall dealings with me on the purchase of my pre-owned Honda CRV. He knew his facts and figures and was not overly pushy which I appreciated. I wou overall dealings with me on the purchase of my pre-owned Honda CRV. He knew his facts and figures and was not overly pushy which I appreciated. I would be happy to recommend him to colleagues or friends considering a Honda purchase. More

I was called by Derrick regarding Bernardi Honda offering an early buy out of my current lease, and he asked if I would like to come in and discuss options. After two test drives and several hours, we agree an early buy out of my current lease, and he asked if I would like to come in and discuss options. After two test drives and several hours, we agreed upon a monthly payment that I was quite pleased with. Derrick was very easy to talk to and not pushy at all! This had been my first time negotiating in a dealership solo, so I was apprehansive, but the entire experience was positive and they made it well worth my time. More

Dear Bernardi Honda, We would like to let you know Dear Bernardi Honda, We would like to let you know that our service at Bernardi was very great! I was doing a lot of research for a new Odyssey, an Dear Bernardi Honda, We would like to let you know that our service at Bernardi was very great! I was doing a lot of research for a new Odyssey, and requested information from your website. In a few minutes your sales person Yanna called me and got me an apointment for exactly the time I wanted. She answered all of my questions and even informed me that she would not be there when I was coming, but would get me some one that can help. When I got to Bernardi after dinner, my sales person was now a very nice lady, Mayshan. She helped me with everything I needed and was not very pushy when I said I needed some time to think. On Monday morning, I got a call from Yanna again apologizing that she was not around to introduce herself, and even asked how my time on Saturday was. WOW! I ended up buying with Bernardi and came to pick up my car yesterday. Thanks you Yanna and Mayshan--I will come back for sure!! More

Easy to deal with. Went in thinking it best to go in one direction. Went through a number of different options until we found the most appropriate direction for us. Muhammad Ali and Eric Sussman both supp direction. Went through a number of different options until we found the most appropriate direction for us. Muhammad Ali and Eric Sussman both supported us through the sales process and were very relaxed, not your prototypical "used car salemen". I will go to both again. More