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Bernardi Honda of Natick

Natick, MA

4.6
1,651 Reviews

960 Worcester Rd

Natick, MA

01760

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Showing 1,651 reviews

September 05, 2010

Mo worked very hard to ensure that we had a great car shopping experience! He was very thorough and polite at all times. Sasha also was very polite and honest! she did not push things that we didn't need More

by deniseburns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Ali, Sasha
Sep 08, 2010 -

Bernardi Honda of Natick responded

deniseburns - Congratulations on your purchase! Thank you for the great review. I'm happy to hear that you had a great experience with Mo and Sasha. Thank you in advance for recommending our dealership to your friends, and I look forward to seeing you next time! --Joel Richards, General Manager

September 04, 2010

Working with Eric Sussman was fantastic. He was polite, friendly and has a sense of humor. He knows the used car lot and showed us whatever we asked for. With his help, we finally bought an '08 Pilot SE. W More

by dcollinsmusic
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Eric Sussman; J.C.
Sep 09, 2010 -

Bernardi Honda of Natick responded

dcollinsmusic- Thank you for your comments regarding your recent sales experience at Bernardi Honda. It is always important to hear from our customers, whether they are praising our service or noting a problem. I’m happy to hear that Eric did a great job. I want to apologize that our finance department did not live up to the same standard. I can not offer any excuse for what has transpired, but I have reviewed your situation with our Finance Director in an effort to prevent similar occurrences from happening. Thank you for your business. Enjoy the Pilot! – Joel Richards, General Manager.

September 03, 2010

Michael Moushon was very helpful and friendly to work with. He walked me through all my options and was patient with me while I was making my decision. Great follow up too. He emailed me direclty a fe More

by sms011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Moushon
Sep 03, 2010 -

Bernardi Honda of Natick responded

sms011 - It's so good to hear that you love your new car! I'm glad you had such a positive experience with Michael. Thank you for the great review and also for recommending us to your friends. I really appreciate that and look forward to seeing you in the future! --Joel Richards, General Manager

September 03, 2010

Seth and the staff were phenomenal. After a disappointing experience at another dealership, we met Seth at Bernardi Honda in Natick and helped us find exactly what we were looking for at an ama More

by mistahwebstah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Marshall, Kevin McCarthy, JC, Mike
Sep 08, 2010 -

Bernardi Honda of Natick responded

mistahwebstah - I'm sorry to hear about your disappointing experience elsewhere, but am very happy to hear that your experience here with Seth was so exceptional. Thank you for the great review and of course, for returning to do business with us time and time again. Also, thank you for not hesitating to recommend us to your friends - we really do appreciate that. Congratulations on your purchase, and we look forward to seeing you next time! --Joel Richards, General Manager

September 02, 2010

this is the 2nd time I have purchased a new car from this salesman, Josh, and I really appreciate his and the dealer's effort to make their customer service excellent. And it is. There is no pressure put on More

by janepilecki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh McClaskey, Seth Marshall, Marlon
Sep 03, 2010 -

Bernardi Honda of Natick responded

janepilecki - Thank you so much for your loyalty. We really do appreciate your business. I'm glad to hear that you and Josh connect so well, and we all look forward to seeing you in the future! --Joel Richards, General Manager

September 01, 2010

Amanda ensures that all issues can be corrected in one visit. I recently had an oil change, inspection, and rear brakes replaced quickly in one morning for a very reasonable price, all while I was at work More

by chadbinette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Kiesman
Sep 03, 2010 -

Bernardi Honda of Natick responded

chadbinette - Thank you for the perfect review! We pride ourselves on great service here, and it's always a pleasure to hear of such an excellent experience. Amanda sure is a great adviser. Thanks again, see you next time! --Joel Richards, General Manager

August 31, 2010

I purchased a used 2008 civic coupe from Bernardi about a month ago and got the best deal possible. Living in the North Shore, Bernardi is a considerable distance from home but I had heard nothing but good t More

by kpalomba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir, JC
Sep 01, 2010 -

Bernardi Honda of Natick responded

kpalomba - Wow! That's a long drive for you to make. I'm glad you had a great experience with us. Thank you for the perfect review and for recommending us to your friends. And of course, congratulations on your new car! --Joel Richards, General Manager

August 23, 2010

I thought the customer service at Bernardi was great. The sales people were very accommodating, friendly, and personable. As a new buyer I felt comfortable and all my questions were answered thoroughly. I wo More

by danyell282
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Ali
Aug 24, 2010 -

Bernardi Honda of Natick responded

danyell282 - I'm pleased to hear of your great experience, and that you felt so comfortable here at Bernardi. Thank you for the perfect review, and also for being so willing to recommend us to your friends. I really appreciate that, and look forward to seeing you in the future! --Joel Richards, General Manager

August 23, 2010

A great dealership with wonderful staff. Mohammed Ali was our saleperson and he worked with us to give us a great deal on a great car. The dealership has a terrific inventory of high quality used cars a More

by csross017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Ali
Aug 24, 2010 -

Bernardi Honda of Natick responded

csross017 - It's good to hear that you and Mohamed worked together so well and were able to get such a great deal on a car. Thank you for the good review, and also for recommending Bernardi to your friends. --Joel Richards, General Manager

August 23, 2010

Professional and fair during the new car purchasing experience. Muhammad definitely knows his Honda vehicles and was very pleasant during the car purchasing process. Shasha the accessories sales More

by moyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Ali
Aug 24, 2010 -

Bernardi Honda of Natick responded

moyp - I'm glad to hear that you had a pleasant experience here at Bernardi with Muhammad and Sasha. Also, thank you for the review. See you next time! --Joel Richards, General Manager

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