Bernardi Honda of Natick
Natick, MA
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Mo worked very hard to ensure that we had a great car shopping experience! He was very thorough and polite at all times. Sasha also was very polite and honest! she did not push things that we didn't need shopping experience! He was very thorough and polite at all times. Sasha also was very polite and honest! she did not push things that we didn't need and was helpful in combining products to be in our best interest. Overall, we are very pleased with Bernardi sales, and will return for future purchases. More
Working with Eric Sussman was fantastic. He was polite, friendly and has a sense of humor. He knows the used car lot and showed us whatever we asked for. With his help, we finally bought an '08 Pilot SE. W friendly and has a sense of humor. He knows the used car lot and showed us whatever we asked for. With his help, we finally bought an '08 Pilot SE. We are very pleased with it. However,the ok rating on the Customer service rating is due to our experience with the financial employee J.C. He did not set up the paper work for us to receive the car on the date it was promised to us. When we arrived to get the car, there was no record of the RV1 form which we filled out the previous day with him. It was finally found in a folder for 5 days later. Added to this was the fact that the one half hour wait (which was told to us) turned into a two and a quarter hour wait. It is because of the good work of Eric Sussman that I would recommend Bernardi Honda to others. More
Michael Moushon was very helpful and friendly to work with. He walked me through all my options and was patient with me while I was making my decision. Great follow up too. He emailed me direclty a fe with. He walked me through all my options and was patient with me while I was making my decision. Great follow up too. He emailed me direclty a few days after my purchase to make sure I was happy. Highly recommend Bernardi and especially Michael. Love my new car! More
Seth and the staff were phenomenal. After a disappointing experience at another dealership, we met Seth at Bernardi Honda in Natick and helped us find exactly what we were looking for at an ama disappointing experience at another dealership, we met Seth at Bernardi Honda in Natick and helped us find exactly what we were looking for at an amazing price we could afford. They were patient, not pushy; they listened, we did not feel pressured or rushed in any way; and they did everything they could to accommodate our needs and make us feel comfortable. This is the fourth vehicle we have bought from Bernardi. Each time we check out other dealers first, but always end up returning to visit Seth. We could not be happier with our car and service from Bernardi Honda in Natick. We will be recommending them to our friends without hesitation. More
this is the 2nd time I have purchased a new car from this salesman, Josh, and I really appreciate his and the dealer's effort to make their customer service excellent. And it is. There is no pressure put on salesman, Josh, and I really appreciate his and the dealer's effort to make their customer service excellent. And it is. There is no pressure put on me to buy a car. And they really seem to appreciate the business. The people are all very nice, and the selection of cars on site is huge. I plan to come to this dealership again, and this salesman, to purchase my next car. More
Amanda ensures that all issues can be corrected in one visit. I recently had an oil change, inspection, and rear brakes replaced quickly in one morning for a very reasonable price, all while I was at work visit. I recently had an oil change, inspection, and rear brakes replaced quickly in one morning for a very reasonable price, all while I was at work. The shuttle to and from work is excellent and minimizes time spent out of work dealing with time consuming car issues. Chad Binette More
I purchased a used 2008 civic coupe from Bernardi about a month ago and got the best deal possible. Living in the North Shore, Bernardi is a considerable distance from home but I had heard nothing but good t month ago and got the best deal possible. Living in the North Shore, Bernardi is a considerable distance from home but I had heard nothing but good things about them. Let me tell you that Amir Sabet definitely helped Bernardi live up to the expectations I had! He was everything a salesman should be, honest, professional and considerate. He made the whole buying experience comfortable and enjoyable. Not once did I feel pressured or nervous as some salesman can make you feel, overall he was great.Also JC in the finance department was great, he helped me get a great rate and also introduced me to the benefits of purchasing an extended warranty. I would recommend anybody to Bernardi Honda! More
I thought the customer service at Bernardi was great. The sales people were very accommodating, friendly, and personable. As a new buyer I felt comfortable and all my questions were answered thoroughly. I wo sales people were very accommodating, friendly, and personable. As a new buyer I felt comfortable and all my questions were answered thoroughly. I would definitely recommend Bernardi Honda to anyone who is looking to buy a new Honda. More
A great dealership with wonderful staff. Mohammed Ali was our saleperson and he worked with us to give us a great deal on a great car. The dealership has a terrific inventory of high quality used cars a was our saleperson and he worked with us to give us a great deal on a great car. The dealership has a terrific inventory of high quality used cars and the Honda Certification program makes the buying process foolproof. Definitely check out Bernardi Honda and ask for Mohammed Ali. More
Professional and fair during the new car purchasing experience. Muhammad definitely knows his Honda vehicles and was very pleasant during the car purchasing process. Shasha the accessories sales experience. Muhammad definitely knows his Honda vehicles and was very pleasant during the car purchasing process. Shasha the accessories sales person was detailed and demonstrated knowledge of products. More