Bernardi Honda of Natick

She explained the service I needed this time and next time so that I know what to expect. It was very helpful. time so that I know what to expect. It was very helpful. More

I wish they could of fixed the recall while I waited. Instead I had to leave and trouble someone for a ride there and the next day.Not cool Instead I had to leave and trouble someone for a ride there and the next day.Not cool More

Totally unsatisfactory. My problems have not been resolved. The attitude was dismissive. The only person who seemed to give a xxxx was William, who drove me home when Lyf My problems have not been resolved. The attitude was dismissive. The only person who seemed to give a xxxx was William, who drove me home when Lyft lied and said they’d taken me home while I was sitting there waiting for them. The attitude was just as bad when I bought the car. Horrible experience, all the way around. And you people can’t manage to distinguish between my phone number and my husband’s. Repeatedly. Horrible dealership. More

Tech forgot twice to make state inspection as i requested. Was not done as a result. Repair person reinstalled brakes improperly and caused loud scraping sound as i drove out of dealership. Obvious requested. Was not done as a result. Repair person reinstalled brakes improperly and caused loud scraping sound as i drove out of dealership. Obviously not test driven. If i had not purchased the vehicle there, would find another repair setvice. More

Bob was responsive, communicated well and truly tried to find me a car that would fit my needs within my budget. find me a car that would fit my needs within my budget. More

Ryan was extremely professional and courteous- a great addition to the service staff! He explained the recommended services clearly and kept me updated through the visit. addition to the service staff! He explained the recommended services clearly and kept me updated through the visit. More

Kerrey Melo is very attentive. He explained things thoroughly. He called back to me as I requested too. He explained things thoroughly. He called back to me as I requested too. More

Excellent service. . Professional, thorough, and friendly. Will certainly use Bernardi again. I've been very pleased. . Professional, thorough, and friendly. Will certainly use Bernardi again. I've been very pleased. More

The cost of labor for doing a oil change is ridiculous can get the oil change From local shop cheaper. can get the oil change From local shop cheaper. More

I have complete confidence in Bernardi Honda service. They are professional and friendly and helpful. I can make an appt when needed. I get updates on repairs. They stand behind their work. I have been b They are professional and friendly and helpful. I can make an appt when needed. I get updates on repairs. They stand behind their work. I have been bringing my cars there for, I think, decades. I have had several Hondas and I think the product is great. But having a great service department helps me feel secure on the road that my car is in good repair. I love the new video repair updates, and the check list helps me plan future repairs. THANK YOU, Bernardi Honda (and Mike for taking such good care of me)! More