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Bernardi Honda of Natick

Natick, MA

4.6
1,651 Reviews

960 Worcester Rd

Natick, MA

01760

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Showing 1,651 reviews

October 24, 2010

Harvey is one of the friendliest, most responsive internet dealer consultants I've met. And I've met many over the course of visiting about 15 dealerships during my car search. John is by far the b More

by kpookie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey and John
Nov 01, 2010 -

Bernardi Honda of Natick responded

kpookie - I'm sorry to hear that you didn't purchase from us, but I'm glad that Harvey and John made such a lasting impression on you. Thank you for recommending them to all your friends. And also, thank you for taking the time to review us on here, even though you didn't end up buying from us. Our service department looks forward to seeing you, and perhaps our sales team will see you in the future! --Joel Richards, General Manager

October 21, 2010

My experience at Bernardi Honda in Natick was EXCELLENT!!!! John Dwyer was great to work with. He was attentive to my requests, and patient explaining everything to me. I would recommend Bernardi More

by barbi023
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Dwyer
Oct 25, 2010 -

Bernardi Honda of Natick responded

barbi023 - So glad to hear that you had an EXCELLENT experience. I'll pass that on to John. Thank you for taking the time to review Bernardi here, and for recommending us to your friends. Congratulations on your purchase! --Joel Richards, General Manager

October 21, 2010

I was extremely impressed with the quality of service at Bernardi Honda this week when I went in to lease a new Honda Civic! I enjoyed my experience much more than I expected I would, and that is all beca More

by cgenova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dwyer, David Rosendahl
Oct 25, 2010 -

Bernardi Honda of Natick responded

cgenova - Congratulations on leasing a new Civic! I'm glad you enjoyed working with us, and that John was able to get you exactly what you wanted. Thanks for this great review. See you next time! --Joel Richards, General Manager

October 20, 2010

The service that I received at Bernardi was beyond incredible. Buying a new car is extremely stressful but they made it a pleasant experience from start to finish. I was unsure of the car that I was o More

by jdob3982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason and Graham
Oct 20, 2010 -

Bernardi Honda of Natick responded

jdob3982 - Thank you for this dazzling review! I'm glad your experience was pleasant from beginning to end, and also that Jason was able to find you something even better than you had anticipated. I'm happy that you're so happy! Congratulations on your purchase and I look forward to seeing you in the future! --Joel Richards, General Manager

October 20, 2010

I gave this dealer all 5 point score-because the customer service was excellent, my co-signer and I felt very welcomed. The staff was friendly. Mike and Dave were awesome, I recommend this dealer to everyone More

by Gemelee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Moushaun (Sales Representative) and Dave R (Finance Manager)
Oct 20, 2010 -

Bernardi Honda of Natick responded

Gemelee - Thank you for recommending us to all your friends, and also for this perfect review. I'm glad that your visit was so pleasant. Congratulations on your new Honda! See you next time :) --Joel Richards, General Manager

October 19, 2010

Upon entering this Honda dealership, I perceived an immediate sense of rapport with Muhammed Ali, my initial contact person. He quickly convinced me a) that he was not going to waste my time, b) that More

by martin_hemler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Ali; David Rosendahl
Oct 20, 2010 -

Bernardi Honda of Natick responded

martin_hemler@dfci.harvard.edu - It's good to hear that you had such a positive experience with both Muhammed and Dave, and also that you were able to do some of the pricing research ahead of time through email. Thanks for the great review, and also for being willing to recommend us to others. I look forward to seeing you next time! --Joel Richards, General Manager

October 18, 2010

My experience at Bernardi was great! I enjoyed working with Mo, who was professional, courteous, patient, and thorough and never me feel pressured. Sasha in accessories was also very knowledgeable and More

by bnaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Ali
Oct 20, 2010 -

Bernardi Honda of Natick responded

seansavoie - I'm glad you had a great experience with Mo and Sasha! I'm also glad that your son enjoyed our play area :) Also, thank you for the great review. Congratulations on your new Honda! --Joel Richards, General Manager

October 18, 2010

Went out of their way to answer questions and make it as easy as possible for me to lease a new Pilot. Even threw in the wiring harness for the trailer hitch at no cost to me. Excellent people to deal wit More

by fmarinocpa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McCormack, Seth Marshall
Oct 20, 2010 -

Bernardi Honda of Natick responded

fmarinocpa - It's great that you were able to work out most of the details with Seth before you came in. That must have really cut down the time actually spent in the dealership. Thank you for the great review. Congratulations and see you next time! --Joel Richards, General Manager

October 17, 2010

The reason Bernardi Honda won out over the many dealerships I went to is because Eric Sussman, the salesperson, informed me of options, related to my needs eagerly, and was fun to work with. My exp More

by seansavoie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Sussman
Oct 20, 2010 -

Bernardi Honda of Natick responded

seansavoie - Thank you for taking the time to review us. I'm glad you had fun working with Eric, and that you had a good experience at Bernardi. Thank you for recommending us. Enjoy your purchase! --Joel Richards, General Manager

October 14, 2010

my wife and i bought 3 vehicles from mo. he was the most helpful person we have ever delt with. i bought a 2010 fit then my wife bought a 2011 crv then i traded the fit for a 2011 accord the dealer ship was More

by raymondsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mohamed ali
Oct 14, 2010 -

Bernardi Honda of Natick responded

raymondsr - Wow, three vehicles?! I'm glad to hear Mo was helpful and able to do so much business with you. Thanks for the great review. Congratulations on all your purchases! --Joel Richards, General Manager

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