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Bernardi Honda of Natick

Natick, MA

4.6
1,651 Reviews

960 Worcester Rd

Natick, MA

01760

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Showing 1,651 reviews

November 26, 2010

I was impressed with the candor of everyone I dealt with during the process of buying a new car. The sales representative, Mr. Ali, was especially attentive, patient, and informative. Based on prior negat More

by floydmcmanus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark AuBuchon (Sales Rep.), Muhammad Ali ( Senior Sales Rep.), Seth Marshall ( Senior Sales Manager), Sasha Dunante (Accessory Consultant)
Nov 29, 2010 -

Bernardi Honda of Natick responded

floydmcmanus - I'm sorry to hear about your previous negative experiences with other dealers, but on the other hand, I'm glad to hear that we surpassed your expectations and that Muhummed was able to show you a good time and get you into the vehicle you wanted. Thank you for taking the time to give us this very positive review. I look forward to seeing you in the future! --Joel Richards, General Manager

November 18, 2010

It was a great experience buying a car from this dealership. The salesman Michael Moushon was very knowledgeable and helpful. He really made the whole buying process painless. He worked hard to get More

by agupta_25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Moushon
Nov 22, 2010 -

Bernardi Honda of Natick responded

agupta_25 - It's great to hear that your experience was so positive and that the whole buying process was made painless with Michael's help. I'll certainly pass that along. Thank you for taking the time to give Bernardi this perfect review, and for recommending us to your friends. Congratulations on your purchase - see you next time! --Joel Richards, General Manager

November 16, 2010

Doing research first on the Internet With Bernardi seemes pleasant and helpful UNTIL I actually went to the showroom where none of what I was told and promised happened. The car I wanted was not on the lot More

by railroad
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
STAFF @ MAIN DESK
Dec 02, 2010 -

Bernardi Honda of Natick responded

Railroad - Our on-line internet sales quotes do not include destination charges. There is a statement on every quote sent out that this fee is additional as well as sales tax, license fees, etc. All Honda dealers pay the same price for vehicles. I don’t believe your statement that you saved “thousands of dollars” for the same year, make and model. Bernardi Honda doesn’t miss out on very many deals because of money. I’m sorry that we were not able to help you with your purchase. – Joel Richards, General Manager.

November 15, 2010

This is the second car I have leased from Mohammad. I would definitely recommend this dealership to others. It came down between a Pilot and CRV. I made them give me financing and leasing information ove More

by jaredperrine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad Ali
Nov 15, 2010 -

Bernardi Honda of Natick responded

jaredperrine - Thank you for returning to us for your second lease, I'm sure Muhammad appreciates your loyalty. Also, thank you for reviewing us and giving us such a great score. I really appreciate that. Congratulations on your new lease. I'm happy that you got the best price here. See you next time! --Joel Richards, General Manager

November 10, 2010

I have been a long-time Bernardi Honda customer, and have always had a positive experience with my new car buying as well as with the service department. My salesman, Denis Swift, was very knowledgeable and More

by jancrv2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Swift
Nov 15, 2010 -

Bernardi Honda of Natick responded

jancrv2011 - Thanks for being such a loyal customer! I'm glad your experiences are always so positive, and also that Denis was able to work with you to make this experience a positive one as well. Thank you for taking the time to give him a great review. See you next time and congratulations on your new CR-V! --Joel Richards, General Manager

November 06, 2010

My overall experience was Excellent. Jamal and Scott made the difference. I would definately buy another vehicle from this dealership. I would also refer this dealership to anyone. The facility was clean, or More

by lmpanetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal and Scott
Nov 15, 2010 -

Bernardi Honda of Natick responded

lmpanetta@msn.com - It's good to hear that your experience was excellent. Thank you for recommending us to all your friends, I really appreciate that and I'm sure that Jamal, Scott and Sasha do as well. Also, thank you for taking the time to review us here - every good review really makes a difference. Congratulations on your new car! Hopefully we'll see you next time! --Joel Richards, General Manager

November 05, 2010

The salesman we dealt with at Bernardi Honda, Denis Swift, was very friendly, easy-going, and helpful throughout the entire car-buying process.He took the time to carefully explain everything we needed More

by pbwallace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Swift
Nov 15, 2010 -

Bernardi Honda of Natick responded

pbwallace - Glad you enjoyed the free popcorn - I love it too. Denis is a great guy and I'm glad that he was able to take you through such a pleasant car-buying process. Thank you for taking the time to review him, we both really appreciate that. Congratulations on your new vehicle! --Joel Richards, General Manager

October 28, 2010

I can't say enough about the Peter Nannery/Salesman and the Service Department at Bernardi Honda. It was a great experience buying a car from this dealership and they honestly mean it, when they say Berna More

by petertselikis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Nannery & JC/Business Manager
Nov 15, 2010 -

Bernardi Honda of Natick responded

pbwallace - Congratulations on your Accord! I'm glad you love it so much, and that Peter was able to help you with the purchase. Thanks for giving us an awesome review and for being an awesome customer! See you next time! --Joel Richards, General Manager

October 27, 2010

Having had previous experiences at a couple of other dealerships in the area, we have no words to describe what a difference Mike, David and Sasha can make. Mike, the sales representative, is very kno More

by Lumi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McCormack, David Rosendahl, Sasha (the most cheerful girl around there)
Nov 10, 2010 -

Bernardi Honda of Natick responded

Lumi - Thank you so much for taking the time out of your day to give us such a thorough and pleasant review. I'm glad that Mikem David and Sasha made such a good impression on you. I'm also glad that you got the exact car you wanted and were able to outfit it perfectly. Thank you for recommending us to your friends. See you next time! --Joel Richards, General Manager

October 26, 2010

Best experience I've had at a dealership in my life. Friendly, accomodating, patient and fun. I didn't feel like I was being hustled or pressured. Muhammed is one of the nicest people I've ever met. More

by JTreddin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Ali, Manny (in finance - best looking guy in the place!)
Nov 01, 2010 -

Bernardi Honda of Natick responded

JTreddin - Thank you for giving both Bernardi and Muhammed a perfect review. We really appreciate that! Thank you for being willing to recommend us to your friends and family, we really appreciate that too! Congratulations on your purchase, and I look forward to seeing you next time. --Joel Richards, General Manager

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