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Bernardi Honda of Natick

Natick, MA

4.6
1,651 Reviews

960 Worcester Rd

Natick, MA

01760

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Showing 1,651 reviews

February 08, 2011

I gave the right rate for them because it was my best buy ever. Very friendly employees, good atention to the purpose I had. And after 2 months I went back for an oil change and I was recognized by all the e More

by rleu523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Walker and Sacha
Feb 10, 2011 -

Bernardi Honda of Natick responded

rleu523 - I'm glad you felt like you were at home, you are always welcome here! Thank you for this great review, and for telling all your friends about our dealership. I really appreciate that. Congratulations on your purchase. I hope to see you in the future! --Joel Richards, General Manager

January 30, 2011

Graham Lower (the saleperson)was outstanding. He was very professional and friendly. He explained in detail all of the features and benefits. The dealership was also great from the moment we walked in More

by TWROBINSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Lower
Feb 02, 2011 -

Bernardi Honda of Natick responded

TWROBINSON - I'm so sorry we were out of hot chocolate your first time around! But I'm glad we were able to get some for your return visit. I'm also sorry you had to deal with that first dealership, and I'm glad Graham could help you have an experience on the complete other end of the spectrum. Thank you for reviewing us, and for being willing to recommend us. I sincerely appreciate your business and I hope to see you in the future! --Joel Richards, General Manager

January 30, 2011

Have purchased from Muhammad in past and have had great experience. This was still agood experience, but some small details (mats not available at time of pick up and not put in when we went back, color wr More

by mtdoherty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Ali
Feb 02, 2011 -

Bernardi Honda of Natick responded

mtdoherty - I'm sorry that you didn't have the most excellent experience this time, and I hope you'll give Mohammed a chance in the future to make up for that. I am glad that your previous experience was much better. Thank you for taking the time to review us. I hope to see you next time! --Joel Richards, General Manager

January 28, 2011

I had a very good experience at Bernardi Honda in Natick, Massachusetts. I liked the fact that there is a receptionist positioned near the door who asks if you need help, rather than running the risk of bei More

by lynna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Lower, Greg
Jan 28, 2011 -

Bernardi Honda of Natick responded

car344 - Glad you like the setup of our dealership, we like to make it as comfortable and as easy an experience for our customers as we possibly can. Thank you for taking the time to review us, and for giving Graham and our dealership such high marks. I appreciate your business and I hope to see you in the future! --Joel Richards, General Manager

January 27, 2011

Great customer service. Friendly and helpful from the moment i walked in. Was able to negotiate price fairly and i got close to the price i was willing to pay. Would recommend this dealership to my fri More

by Gbarlage1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham lower
Jan 28, 2011 -

Bernardi Honda of Natick responded

Gbarlage1 - I'm pleased to hear that you had such a good experience with sales, accessories and service. Thank you for taking a minute to review us, I really appreciate it. Congratulations on your purchase. I look forward to seeing you in the future.! --Joel Richards, General Manager

January 26, 2011

When we arrived at the dealership we were only in the looking phase. Our sales advisor was not overly aggressive but yet provided us with all the information we needed. The value given for my trade-in More

by daric1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
graham lower
Jan 28, 2011 -

Bernardi Honda of Natick responded

daric1 - I'm happy to hear that you and Graham were able to have such a smooth and quick sales process. Congratulations on your purchase! Thank you for your review and of course, for your business. I hope to see you next time! --Joel Richards, General Manager

January 24, 2011

Graham & team provided me with one of the best car buying experiences I have ever had. They gave me a fair price on both the vehicle I purchased and on my trade-in vehicle. They were a pleasure to work wit More

by jmoses55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Lower
Jan 25, 2011 -

Bernardi Honda of Natick responded

jmoses55 - I'm glad Graham was able to get a fair price for you on both your new vehicle and your trade-in. That is always a plus. And I'm also glad that your experience with him can be ranked as one of the best you have ever had. Thank you for taking the time to write this review and congratulations on your purchase. I hope to see you in the future! --Joel Richards, General Manager

January 24, 2011

I had a wonderful experience working with Bernardi Honda and would highly recommend them to anyone buying a new or used vehicle! I felt that everyone there was very accommodating and very professional! This More

by Elena512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Lower
Jan 25, 2011 -

Bernardi Honda of Natick responded

Elena512 - I'm glad to hear you had such a wonderful experience. Graham is getting a lot of good reviews lately - good to know you are part of that crowd :) Thanks for the review and also for recommending us to all your friends. Congratulations on your purchase! I hope to see you in the future. --Joel Richards, General Manager

January 19, 2011

Jason and Graham offered exceptional customer service and care. They were both extremely polite and helpful. The first dealership we tried was Honda Cars of Boston and they were awful. I have already recomme More

by hdeschamps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Lower and Jason Aufiero
Jan 20, 2011 -

Bernardi Honda of Natick responded

hdeschamps - Thank you very much for already recommending us to you friends and family. I sincerely appreciate that. I'm sorry to hear of your awful experience at Honda Cars of Boston, but am very glad that Jason and Graham were able to make it all better and get you into a new CRV. Thank you for taking the time to give us this great review. I hope to see you next time! --Joel Richards, General Manager

January 16, 2011

I bought a new Honda Accord from Bernardi Honda. They were great from the second I walked into the dealership. The staff was friendly and very helpful. This was my first time buying a car so I wasn't s More

by I love my new car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham
Jan 17, 2011 -

Bernardi Honda of Natick responded

I love my new car - Thanks for the great review! I am glad that your first-time car-buying experience was such a breeze with Graham. Thank you for being willing to recommend us to all your friends, I sincerely appreciate that. Congratulations on your new Accord, I'll see you next time! --Joel Richards, General Manager

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