Bernardi Honda of Natick

Mo was extremely nice and helpful. no complaints at all in the purchase process with him. if there is any complaint it is that the process for financing and agreeing on prices takes too long, be aware tha in the purchase process with him. if there is any complaint it is that the process for financing and agreeing on prices takes too long, be aware that this is a full afternoon process 3-4hrs. More

Just bought our second car from them, they went out of their way to get the car we wanted and all went smoothly. This car was actually for my daughter, her first new car, and the experience was great. E their way to get the car we wanted and all went smoothly. This car was actually for my daughter, her first new car, and the experience was great. Everyone in the dealership is customer oriented. A plus is you never feel pressured to buy the extras. In about a year we will be going back for our third car from them. I can't comment on the service department since I do all my own service, but the parts guys are also very professional. More

I have to say I dread car shopping. My daughter needed a new car and after searching several web sites we decided to take a ride to Bernardi Honda of Natick. The staff was great,and there was no stress! Mi new car and after searching several web sites we decided to take a ride to Bernardi Honda of Natick. The staff was great,and there was no stress! Mike was great and my 19 year old daughter felt very incluede in all aspects(this is her first car loan). I would highly recommend Bernardi Honda to any of my friend, family and co-workers. It was worth the ride. Sincerely, Hilde Patjane More

They listened to my needs, test drove the right car, excellent deal, answered my questions, provided outstanding service throughout the process. Highly recomend checking this dealership before buying a excellent deal, answered my questions, provided outstanding service throughout the process. Highly recomend checking this dealership before buying a vehicle. More

Overall a very good experience both pre and post sale. Overall a very good experience both pre and post sale. Bernardi was the first dealership I visited. After negotiating with Mike, I felt that the d Overall a very good experience both pre and post sale. Bernardi was the first dealership I visited. After negotiating with Mike, I felt that the deal he worked up was good enuf that I felt no need to further shop around and bough the unit on the spot. Mike is a good guy and treated me very well. He followed up getting the reg. and inspection done quickly and handled a loose wire issue proactively. I never had to chase him for info. Very refreshing... Predicated on both the sales and service experience, I'll be servicing the car there even though there are a couple/few dealers closer to home, including the dealer where I purchased my prior Honda. Also, the facility is immaculate, the customer waiting areas are quiet and the folks all seem genuinely service oriented... PH More

Very customer service orientated...went to another dealership (Herb Chambers in Westboro) and was very disappointed and then went to Bernardi and was very pleased. All people very friendly even those dealership (Herb Chambers in Westboro) and was very disappointed and then went to Bernardi and was very pleased. All people very friendly even those who were not selling you a car or had nothing to do with your purchase. So many people asked if you needed anything (water, coffee etc) again those were people who were not directly or indirectly involved in your purchase. More

I went in looking for a specific car from the website. Alex (salesman) found the car in the lot and within 20 minutes I was test driving it. I liked the car, and Alex gave me the online price, and even a Alex (salesman) found the car in the lot and within 20 minutes I was test driving it. I liked the car, and Alex gave me the online price, and even a little bit off that! I was in and out with a pre-owned car (the one I wanted) in 2.5 hours. Even the loan agent was very nice. My experience there was wonderful and I will definitely go back. More

My wife and I had previously purchased a car from Bernardi with a good experience, so we went back. The second time around, the sales process was fine, but their follow-through was ABYSMAL. - The Bernardi with a good experience, so we went back. The second time around, the sales process was fine, but their follow-through was ABYSMAL. - The car wasn't ready when it was supposed to be. - The car that they were about to deliver had body damage. - We had to follow up repeatedly with salespeople to make sure things were done. Please do not visit Bernardi Honda. More

Both Mohammad and Mani are friendly through out the process. Muhammad worked very hard to set up this deal according to my expectation and Mani has worked with the finance people at honda to approved t process. Muhammad worked very hard to set up this deal according to my expectation and Mani has worked with the finance people at honda to approved this deal. One thing I should say here that if a Sales person closed a deal then finance people should honor it no matter what then it will prove and fulfill your Logo requirement "Bernardi for Now and Bernardi for Life" More

I purchased a CRV from Bernardi two years ago and was quite pleased with the level of service I receved from Amir as well as the service form Bernardi's service department over that last two years. I cam quite pleased with the level of service I receved from Amir as well as the service form Bernardi's service department over that last two years. I came into the dealership on Thursday looking to replace my BMW to get something with better milage. I was very nervous about moving into a smaller economy car, but after test driving with Amir I realized that the Civic was the right car for my needs. I want to thank Amir for giving me the quality level of service I was hoping for and for treating me like a friend with a need and not just another guy trying to by a car. I hope Bernardi continues hiring individuals like Amir as well as giving the training that gets guys like me into the right vehicle. I plan on visiting Bernardi for my next car purchase in the coming years and hope that Amir is the salesperson that assists me. Thank you for a great experiance. More