Bernardi Honda of Natick

My experience here was so great! Mohammed Ali was so good to me and really made sure that I was happy! You can tell he really cares about his customers. Mo was friendly, knowledgeable, and very customer serv to me and really made sure that I was happy! You can tell he really cares about his customers. Mo was friendly, knowledgeable, and very customer service minded. I would recommend anyone looking for a car go to Bernardi Honda! Mohammed walked me through the whole process and made sure that business manager Manny was just as helpful as he was! The entire process was phenomenal! I would definitely recommend Bernardi Natick! I am enjoying my Pilot thanks to Mo and Manny!! More

Since the minute I walked into the Dealership, I was greeted by Muhammad. He was extremely friendly to myself, and family. Muhammad was helpful, outgoing throughout the extent of my purchase. He reporte greeted by Muhammad. He was extremely friendly to myself, and family. Muhammad was helpful, outgoing throughout the extent of my purchase. He reported working for the company for 21 years, and it was so visible, his knowledge along with enjoying what he does. He was able to answer all the questions I had in regards to the purchase, and made me feel a lot more comfortable. He is no typical sales man, and goes above and beyond for his customers. In the past, I had not had good experiences at other dealerships such as Toyota and Nissan. They did not offer the customer service I recieved at Honda, therefore my chances of returning are slim to none. Thanks to Muhammad, my experience at the Dealership was exceptional. Business Manager Manny was also very pleasant. I would not hesitate to return or refer customers to this Bernandi Honda. They have amazing service. And will ensure that they ask for Muhammad Ali :) More

The staff at Bernardi made purchasing my vehicle such an easy experience. Everyone was so helpful from Harvey in Internet sales to mike the salesman.They answered all of my questions and I even received a c easy experience. Everyone was so helpful from Harvey in Internet sales to mike the salesman.They answered all of my questions and I even received a call from Mike a week after driving my car home, just asking if I had any questions about the vehicle.I left knowing that I got a great deal and even though I just purchased my car I already know my next purchase will be with Bernardi More

I had a terrible time at Honda Village in Newton, MA. I was considering not buying a Honda anymore, when a friend recommended Bernardi Honda in Natick, specifically the salesman she worked with before, Muh was considering not buying a Honda anymore, when a friend recommended Bernardi Honda in Natick, specifically the salesman she worked with before, Muhammed. My time at Bernardi Honda was perfect, they helped me work through my credit issues and gave me a great price on a great car, and were extremely helpful throughout the process. I could not recommend them enough, my Bernardi experience was amazing. More

Great experience! Usually dread buying a vehicle, however this time was great. No hassels, very easy going. Everything that I was told was true and evrything was right on time. This is my second purchase fro this time was great. No hassels, very easy going. Everything that I was told was true and evrything was right on time. This is my second purchase from here within three years. Would recommend highly. Great people to work with including the finance dept. More

Amir demonstrated knowledge, patience and professionalism in his interactions with me, my son & husband. All questions were answered in a clear, informative and friendly manner. in his interactions with me, my son & husband. All questions were answered in a clear, informative and friendly manner. More

Excellent, best car buying experience ever! Abe Mansour Excellent, best car buying experience ever! Abe Mansour was the Sales Person that helped me and he was WONDERFUL - best Sales Person I have ever dea Excellent, best car buying experience ever! Abe Mansour was the Sales Person that helped me and he was WONDERFUL - best Sales Person I have ever dealt with. Not pushy, yet informative and there when I needed him. I have bought many cars over the years, new and pre-owned, and I generally cringe at the thought of going to any car dealership. When I got there he offered his help and I told him I just wanted to look around the lot. He respected that, whereas many sales people still follow you around making it hard to focus on buying a car. Once I had decided on a couple of cars I liked, he was readily available, went over the features with me, and helped me narrow down what I was looking for. We went for a test drive and I loved the car. When it came to discussing price on the vehicle and my trade-in, he was extremely reasonable, as was Bernardi Honda's management. I felt respected, treated well and they took care of everything. Even the little coffee area was nice, and they came over to me quickly after my car was prepped. No long wait either. Again, I can't say enough about Abe Mansour, he has a fantastic personality and was easy to deal with, he was great. I would go back to Bernardi Honda again, and I would tell me friends to go there. Best car buying experience ever! More

I recently purchased a new Honda Accord at Bernardi Honda in Natick. I typically hate dealing with Sales people, but I have to say, the folks at Bernardi Honda have changed my attitude about dealing with car in Natick. I typically hate dealing with Sales people, but I have to say, the folks at Bernardi Honda have changed my attitude about dealing with car dealerships. I was greeted immediately when I walked in the door, was helped by a sales person right away, and was made to feel right at home. Great coffee! My sales person Mark was very knowledgable about the vehice I was interrested in and ultimately purchased. When I went to pick up my car, it was ready for me right away. He went through all of it's features again with me and I was on my way. I would also like to point out that this dealership followed up with me after my purchase (got a call from a Kristin Cullinane) to make sure that I was not only satisfied, but had a positive customer service experience. I sure did and was happy to tell her so. She seemed genuinely interrested in my feedback and certainly wanted make sure that Bernardi Honda had treated me well. Thanks for caring Kristin and Mark! I have no hesitation in going to Bernardi Honda for service and ultimately for my next vehicle. I also would not hesitate to refer my friends to Bernardi Honda for their next car. Thanks Bernardi Honda for making me feel good again about buying a new car! More

We were return customers to Bernardi Honda, after my husband had a very positive experience in leasing a Ridgeline in 2007 (with then salesman, now manager Jonathan McGilvary). Our most recent search w husband had a very positive experience in leasing a Ridgeline in 2007 (with then salesman, now manager Jonathan McGilvary). Our most recent search was for a mid-sized SUV with third row seating. After test driving several of the vehicles in that category, it was clear that the Honda Pilot was the winner. Michael Moushon knew the Honda product exceptionally well and helped us get into the Pilot on the strict budget in which we had insisted upon. We appreciated his candor during the negotiation process. The Bernardi dealership as a whole is very forthcoming and courteous, with none of the high pressure gimmicks often found at auto dealerships. We will return to Bernardi again and will likely always be a Honda family. More

Worst time ever. Bought two cars and between being rush for sales and not getting done what was suppose to be done . Then had to bring cars back to fix things not done right. no sticker put on car. Then no for sales and not getting done what was suppose to be done . Then had to bring cars back to fix things not done right. no sticker put on car. Then not paying off one of cars in timely matter. All they were worried was good numbers on survey but that is not going to happen. My wife and I will never go there again. More