Bernardi Honda of Natick
Natick, MA
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My husband and I really don't like going car shopping, and we usually find it to be a really unpleasant experience. We always go to different dealerships before deciding on a car, and I have to say that a and we usually find it to be a really unpleasant experience. We always go to different dealerships before deciding on a car, and I have to say that after our experience at Bernardi Honda we are going to change that. We plan to always use them exclusively from now on. Our experience with the entire staff there, but especially with our salesman Eric, was second to none. He was so great with us, and really spent so much time carefully and patiently answering all of our questions and concerns. He was so nice and personable, and truly made an experience we usually despise a fun one. We love the vehicle he helped us find based off of our needs and we look forward to sending all of our friends and family to Bernardi and Eric in the future. He is a class act! More
I drove all the way from Rhode Island to Bernardi Honda in Natick after being referred there by a co-worker. Everyone at the dealership was helpful, especially Eric Yngve, who helped me buy the Honda Civic in Natick after being referred there by a co-worker. Everyone at the dealership was helpful, especially Eric Yngve, who helped me buy the Honda Civic I was looking for. He was polite and helpful throughout the entire process and he even followed-up with me after I bought the car to make sure everything was going well. I would recommend Bernardi Honda to anyone that is looking for a great car, and refer them to Eric so they can be sure to get exactly what they are looking for. More
I had been looking all over the place for a Honda Odyssey in southern NH and then online I found a few that were priced right at Bernardi. When I got there I met Eric he was awesome!!! He made the entire pro in southern NH and then online I found a few that were priced right at Bernardi. When I got there I met Eric he was awesome!!! He made the entire process a breeze and we were in and out in no time with the perfect van for our family. Thanks again guys, Eric you rock!! More
Mark was an excellent representative of Bernardi Honda. This is the third time we have leased a vehicle from this dealership. EVERYONE at Bernardi is very friendly, helpful, responsive and knowledgeable. W This is the third time we have leased a vehicle from this dealership. EVERYONE at Bernardi is very friendly, helpful, responsive and knowledgeable. We have always received terrific service from everyone there. Mark certainly is at the top of that list. He got us in and out very quickly and has followed up on every little detail of our transaction. He is funny, bright and so easy to work with. He gave us a great deal and was careful to explain everything to us and answered all our questions. Mark is very proactive and had everything ready to go when I arrived to pick up my new 2012 Pilot. If you had a rating of 10 I would give it to him every time! More
I initially had planned to look at a Civic HF, as I was seeking a high MPG vehicle. I met with Mark Aubuchon, who was very helpful to explaining the differences between the HF and LX models. Ultimately I seeking a high MPG vehicle. I met with Mark Aubuchon, who was very helpful to explaining the differences between the HF and LX models. Ultimately I purchased the LX, and am very pleased with the vehicle. I would strongly recommend the Bernardi dealership, and Mark Aubuchon in particular, to anyone seeking to purchase a vehicle. More
After visiting a dozen or so dealers, we decided that a new Pilot was the best replacement for our older Pilot. Visiting that many dealers provided us with exposure to all types of sales techniques. Mark new Pilot was the best replacement for our older Pilot. Visiting that many dealers provided us with exposure to all types of sales techniques. Mark's approach was low stress and straightforward, allowing me the time to weigh options on the different models and features. When it came time to discuss the purchase, he was matter-of-fact without applying pressure. He was more concerned that I had the features really needed by my family (even if lower priced vehicle). Mark's knowledge of the vehicles helped facilitate our decision in a way that was comfortable and very positive. Of the six cars that I have purchased in my life, this experience was the most positive. Bill the sales manager and Sasha in finance also helped make the purchase low stress. Many folks at Bernardi were quite friendly, and I think you too will have a good experience if when you walk into Bernardi - you ask for Mark. More
I have purchased 6 cars personally from Bernardi and have always had exceptional service from both my sales person and the sales manager. From the moment I walk in I am recognized and given tremendous attent always had exceptional service from both my sales person and the sales manager. From the moment I walk in I am recognized and given tremendous attention. I always feel as though I am the only person they are dealing with. Exceptional customer service More
My previous experience with the sales department of Bernardi Honda was a truly negative exercise. I stayed with this dealership for the service department. I was starting to contemplate a trade in of Bernardi Honda was a truly negative exercise. I stayed with this dealership for the service department. I was starting to contemplate a trade in of my older Honda and I really was not sure what to do. I received a "cold" call from Mark Aubuchon and we spoke about the possibility of my coming in to talk. He let me "vent" and when he heard of my previous experience, he set a goal of winning back a customer. He suceeded tenfold. Within 24 hours of this cold call, I have a new Accord in my driveway. This experience could not have beeen more pleasant or peofessional. More
They wont let you go unless you buy a car.Chad is really an awesome guy. he was very friendly and helpful. Just got my new honda accord 2012. expect the great service in the future. Thanks Bernardi an awesome guy. he was very friendly and helpful. Just got my new honda accord 2012. expect the great service in the future. Thanks Bernardi More
Since the arrival at the dealership, the staff was very friendly. We were assigned to work with Matt and he was fantastic at listening to our needs and concerns and try to match us with a car. We bought a friendly. We were assigned to work with Matt and he was fantastic at listening to our needs and concerns and try to match us with a car. We bought a Honda Civic 2012 and we are very happy with it. Matt was extremely good at giding us through the buying process, staying in touch, introducing us to the financial people and being honest about each cars perfomance. Instead of being a stressful experience, buying my new civic was a pleasant one. More