Bernardi Honda of Natick

Jimmy was a great help and courteous and patient with us. Worked with us to find creative solutions for reaching our goals financially and in terms of choice of car. We will be recommending Jimmy to anyone Worked with us to find creative solutions for reaching our goals financially and in terms of choice of car. We will be recommending Jimmy to anyone we know looking for a new car. More

So, like many people I know the thought of having to go into a car dealership to buy a new car rates right up there with a root canal! To my very happy surprise I received some of the best customer serv into a car dealership to buy a new car rates right up there with a root canal! To my very happy surprise I received some of the best customer service I have ever encountered and my expectations are extremely high when it comes to making a large purchase like a new vehicle! I stopped into the Bernardi dealership to have a look at a Fit I had already been to a Toyota dealership and Chevy checking out the new Yaris and similar cars in that category. A friend of mine had recently purchased a Fit from this dealer and told me I should ask to speak with a Peter Nannery. Peter was amazing! From the minute he walked up to introduce himself to the moment I drove away in my new Fit! I felt no pressure at any time. He was patient and persistent in getting me the deal I needed to get the car I wanted. Peter made the whole experience painless. I felt relaxed and at ease as if I was sitting down with a good friend or close family member who was trying to get me exactly what I needed and asked for. He is sincere friendly and knowledgeable! No hard sell here! I highly recommend Bernardi; But I recommend Peter even more! I will be coming back with my husband to see what Peter can do for him. Any family, friends or co-workers looking for a car, will be referred to you! Thank you Bernardi! Thank you Peter! More

Our experience at Bernardi Honda in Natick was exceptional! Jimmy did a wonderful job by helping us pick out our new 2012 Honda Pilot. From the initial walk through at the dealer lot to pickin exceptional! Jimmy did a wonderful job by helping us pick out our new 2012 Honda Pilot. From the initial walk through at the dealer lot to picking up our final purchase, Jimmy was knowledgable, pleasant, and ready to answer all of our questions. Everyone at the dealership was also ready to help, and it made for a comfortable, pressure-free experience. In addition, the selection of vehicles was quite expansive, so there really is something for everyone! This is our third car purchashed from Bernardi Honda, and we will continue to recommend this dealership to all of our friends and family. Thanks Bernardi Honda! More

Jim was very sensitive to my limited circumstances yet worked to allow me to realize my goal. At the same time he was efficient and fair. It made a real difference in my wanting to make a deal that work worked to allow me to realize my goal. At the same time he was efficient and fair. It made a real difference in my wanting to make a deal that worked for all. Thanks. More

I had a great experience working with Peter Nannery. I found the car on line, he held it for me while I was away for the weekend. I test drove it, I purchased it, he registered it and I was done in just a found the car on line, he held it for me while I was away for the weekend. I test drove it, I purchased it, he registered it and I was done in just a few hours. I am very happy with my car and I know if I ever have a problem it will be taken care of right away. Thanks Peter! More

My overall rating for Bernardis is a five. I felt like the only costumer in the sales show room even though it was the last day of July and truly busy. I could not be more pleased with the help that Mark the only costumer in the sales show room even though it was the last day of July and truly busy. I could not be more pleased with the help that Mark A. gave to me. I have bought many new cars but must say I love all the bells and whistles and I know Mark will be a willing assistant in my learning. He helped me to hone in on a car that meets my needs even though I was unsure at the time of what I really wanted in a car. I am in transition from a gas guzzling big SUV and now my Honda CRV is fun to drive and I don't feel the need to stop at every gas station! I felt that anything I asked for was "no problem". Vick drove me to the dealership and is the nicest and most interesting person. Love Love the back up feature with the CRV and the ease in which I am able to park is amazing. Keep up the good work...truly the best car shopping. Professional, thorough, and detailed. Whoops, I almost forget Manny in finance, another helpful professional. More

Mark Aubuchon was very professional and personable. We enjoyed dealing with him and with Bernardi Honda and we look forward to enjoying our new 2012 accord. Diana and Keith Parker enjoyed dealing with him and with Bernardi Honda and we look forward to enjoying our new 2012 accord. Diana and Keith Parker More

I was relocating to MA from Chicago. I initiated the sales process over the phone and then went into the dealership to meet Mark the following week. He and the dealership agreed to hold my car until I r sales process over the phone and then went into the dealership to meet Mark the following week. He and the dealership agreed to hold my car until I relocated back in town. Mark went as far as greeting me at the airport with my new car when I arrived. He spent time in the cell phone lot showing me the features of the vehicle and led me out of the airport on my way! Thank you, Mark!! More

Of course shopping for a new Accord was not something I was looking forward too. However I felt in very good hands with Bernardi Honda in Natick from start to finish. Within momemnts of clicking send on was looking forward too. However I felt in very good hands with Bernardi Honda in Natick from start to finish. Within momemnts of clicking send on line, I was in touch with Harvey one of the Internet Managers. He spent the time going over features on the 2012 Accord that I never even knew were available. (I have been driving a 14 year old toyota) He spent 20 minutes with me answering questions and talking about his dealership. He seemed to go out of his way to make me feel comfortable in wanting to do business with him and Bernardi Honda. The next day I came in. Harvey, remembering my trade in he said, was waiting at the door to greet me. He turned me over to Hasan who was just as helpful going over featues on the Accord and spending the extra time with me I needed. I have to admit, this was a fun experience that put a smile on my face. I think the hardest part was chooing color ! In all great price and service and I love my Accord. Thank you Bernardi Honda More

Harvey was the on-line rep who first suggested a new car when we were in the market for used. At first we were skeptical, but he was able to get us in a new Pilot for less then the price of a lot of the use when we were in the market for used. At first we were skeptical, but he was able to get us in a new Pilot for less then the price of a lot of the used vehicles we were looking at with the same ex-l package. If Harvey got us in the door, Mark was the reason for our sale. He was upfront and straight forward. There was no hard sell or bull. He Was knowledgable and answered all of our questions. Even after the sale Mark was extremely helpful. When we got home I noticed we were missing a headrest Keep in mind I blame myself for this not the dealership I walked around and inspected the vehicle several times, but I just didn't notice it. When we got home and the kids hopped in the back they picked right up on it. I called Mark and he gave us the option to swing by and get one or to mail one out to us. Again there was no problem, no bull. Mistakes are made, stuff happens, how these things are dealt with after the sale is made show the integrity of the dealership. Overall everyone at the dealership was friendly, nice and helpful from the moment we drove on the lot. All that being said there was one matter that did cause the overall experience to be a 4 and not a 5. All Honda dealerships charge a $830 "destination charge". Some dealerships "roll " this into the price, Bernardi didn't and we were not aware of it until we got to the dealership. I thought that could have been mentioned beforehand. Keep in mind, they did work with us and even with that cost the price was still lower then the other dealerships we talked to. If you are in the market for a Honda I suggest you give Bernardi a chance. If you want a knowledgeable salesman who is straightforward without the BS ask for Mark Aubuchon! More