Bernardi Honda of Natick
Natick, MA
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Krystal Miller was one of the most helpful, caring, and personable customer facing sales professionals we have ever worked with. Would certainly work with her again. personable customer facing sales professionals we have ever worked with. Would certainly work with her again. More
Very pleased with the entire Dealership. Everyone was extremely professional, respectful and answered all my questions. Victor was very personable and went out of his way to make us feel com Everyone was extremely professional, respectful and answered all my questions. Victor was very personable and went out of his way to make us feel comfortable throughout the process. He was very considerate. The entire team worked very hard to make this deal work for my daughter and I really appreciated that. I would highly recommend this Dealership to everyone.. Thank you again for all your help. More
I had a great experience working with Bob McGrath at Bernardi Honda. He was wonderful to work with—professional, friendly, and made the whole process smooth and easy. Bob was 100% transparent with the p Bernardi Honda. He was wonderful to work with—professional, friendly, and made the whole process smooth and easy. Bob was 100% transparent with the price and time frame to get the car in hand. Highly recommend! More
Krystal was very patient in answering all my questions and team was quick to solve a minor issue which came up during test drive. Overall a positive experience buying a used car! and team was quick to solve a minor issue which came up during test drive. Overall a positive experience buying a used car! More
This was our second car purchase at this dealership. The reason we returned here was Victor Medina who had helped us with the first car in 2021 and now helped us again in 2025. Before Bernardi and Victo The reason we returned here was Victor Medina who had helped us with the first car in 2021 and now helped us again in 2025. Before Bernardi and Victor our car purchase experiences were unpleasant and nothing to look forward to. With Bernardi and Victor we find the process simple, professional, and hassle-free. For those of you who, like us, do not enjoy the process of buying a car, we highly recommend Victor Medina - he is a pleasure to work with. Note - we have another Honda dealership closeby, but choose to drive 45 mins to Bernardi because of Victor. We find this worth our time. Hope somebody finds this helpfu. More
Salesman was friendly and communicative, I had no issues with him. We agreed on the purchase price of a 2025 model in early June, I was told the car would be delivered in early/mid July. The car didn’t arri with him. We agreed on the purchase price of a 2025 model in early June, I was told the car would be delivered in early/mid July. The car didn’t arrive until 7/29. I also discovered that day that it was a 2026 model year, even though they told me they ordered a 2025. They refused to honor the agreed upon price despite their mistake and quoted me a higher price, take it or leave it. Furthermore, the finance manager was unprofessional and seemed more interested in getting me out the door than helping me understand the forms I was signing. All in all, it took over 3 hours to pick up the car that day. Very unpleasant experience, and it felt like a bait and switch on the price. Love the car, but will be taking my future business elsewhere. More
Jack was excellent to work with -- great communication, up front about everything, and very easy to work with! Couldn't have asked for a better person to work with as a new car buyer. up front about everything, and very easy to work with! Couldn't have asked for a better person to work with as a new car buyer. More



